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ralphb72 replied on October 27, 2009 20:27 to the praise "Ida is great!" in Comcast:

KO
Ralph Bane gave praise in Comcast on October 20, 2009 21:21:

Ida is great!
Ida (Person's name pronounced IDA) in customer loyalty is awsome. She fixed a problem in 30 minutes that 10 previous phone calls over 2 months had not fixed. Thank you Ida!!