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  • problem

    RaminAssemi reported a problem in Go Daddy on September 28, 2009 12:40:

    RaminAssemi
    Domain Management Interface *S*L*O*W*
    GoDaddy's domain management interface is consistently slow. Every time I make a change to one of my domains (nameservers, unlocking, auth code requests...) it takes about 2 minutes per click to wait for the GoDaddy interface to react.

    Example: Transferring Domains To Other Registrar Takes 10 Minutes
    So, if I want to move a domain away from GoDaddy, I have to unlock it first, and then send an auth code request, which ads up to about 10 minutes PER DOMAIN. I own domains at 12 other registrars, but this is by far the worst domain management interface I've come across.

    Low Quality Customer Support
    Apart of that, the online customer support I received in the past was less than satisfactory - obviously "cut & paste" standard answers from people who either didn't took the time to read support requests properly, or were unable to understand them.
  • praise

    RaminAssemi gave praise in Audible.com on July 09, 2009 04:55:

    RaminAssemi
    Audible has an awesome online customer service. Really fantastic.
    Contacted them about an issue, couple hours later got a reply that just completely overdelivered on my expectations. I actually thought about cancelling because I don't have the time to listen to all the audiobooks that I already got - but the customer service is so good, it makes me stay.