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A comment on the question "250GB Bandwidth limit with no way to monitor." in Comcast:
Haha; that'd be great. Comcast will be out of customers and we can have a new and better SP come in. – Ran, on November 05, 2009 04:06
Ran asked a question in Comcast on November 03, 2009 02:51:
Why is there an installation charge of $250 for no work?I just signed up for Comcast Business. I had Teleworker before, but I need the faster tier offered by the business class. I don't mind paying the extra $50 a month, but what I don't understand is the $250 I have to pay for installation. I'm paying my through college while working and forcing me to pay $250 for what is essentially a few minutes work is outrageous. I already have service, so why do they need to send out another technician for? The service is already on... all they need is to hand me a new modem and provision it to my account.
I don't think this is justified at all. The agent says she can't help me because the rates are standard.
Can I request a self-install of some sort?
A comment on the praise "Windows 7! Get it now!!!" in Microsoft Corporation:
1) Support for more than 2 physical processors (some of us use 4 sockets and we don't want to run a server OS).
2) Proper 64-bit version with application and drivers support.
3) Better support for hardware such as video cards, etc.
I don't need to justify my needs; if you still using 128MB of RAM and XP works for your needs, you shouldn't upgrade. If you already have machine to run it, it's a good OS to upgrade to. Finally, it's more in the likes that 7 is so much better than what Vista ever thought of being. – Ran, on October 28, 2009 00:44
A comment on the question "250GB Bandwidth limit with no way to monitor." in Comcast:
Something like those online pages you use to check your minutes (but in this case you remaining bandwidth), would be nice. – Ran, on October 05, 2009 04:23-
Ran started following the idea "Bandwidth cap exclusions" in Comcast.
Ran replied on October 04, 2009 19:11 to the question "250GB Bandwidth limit with no way to monitor." in Comcast:
Do we get money back if we don't use 250GB/month? Or maybe cheaper plans with less bandwidth? I mean if you're going to instill a cap, might as well tier it with different prices. Maybe it's should say in the description as well we're limited to so and so bandwidth.
Every other legitimate business does it now. Comcast is a legitimate business right?
Ran replied on September 01, 2009 13:51 to the praise "Great service, support, and technicians!" in Comcast:
Sounds good. Is We_Can_Help@cable.comcast.com a good address to email you this information?
Ran gave praise in Comcast on August 28, 2009 02:14:
Great service, support, and technicians!I recently signed up for Comcast since they were basically my only choice for high speed Internet. I was expecting poor service, poor support, and nothing but PITA.
I have been wrong. It started with the excellent lady who set up my appointment. Then it was the courteous technician who not only came on time, but also called me ahead of time to tell he was arriving.
Now after a week with Comcast, my service has been very satisfactory—no slowdowns or drops. A few calls to customer service has been met with great people (albeit an abysmal automated system). Technicians have been great. I am a satisfactory customer!
The only thing I'm unhappy about is that I'm paying a ton a month, but the speeds aren't that fast.
Thanks for the otherwise great experience so far!
Ran replied on July 15, 2009 03:35 to the question "Is Comcast Teleworker considered a business-class service?" in Comcast:
Ran asked a question in Comcast on July 12, 2009 18:08:
Is Comcast Teleworker considered a business-class service?I'm moving to an area with Comcast; I am eligible for Comcast Teleworker... do I get the same benefits as a regular business customer—such as static IP, etc.? Also I am required to pay the bills, so do I get an invoice at the end of the month or do I still have to go through the company I work for? I'm not too familiar with PowerBoost; say I get the 16/2 plan—does that mean I should expect 16/2 during normal use or that just the rated PowerBoost and I should expect a lot less in reality? Finally can I use my own modem (or rather a router with a coaxial port as required for my work)?
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