Ryan D Johnson's dashboard

Ryan D Johnson replied on March 10, 2009 16:02 to the problem "Please refund me my $1.06 since Infinite SMS is now obsolete." in innerfence:

Our official announcement:

http://www.innerfence.com/google-shut...

Ryan D Johnson replied on March 10, 2009 16:01 to the problem "CUSTOMER WARNING: INFINITE SMS WILL NO LONGER OPERATE (GOOGLE IS SHUTTING DOWN ITS "FREE" TEXTING CAPABILITIES)" in innerfence:

Here's our official announcement:

http://www.innerfence.com/google-shut...

Ryan D Johnson replied on March 10, 2009 16:00 to the idea "SMS Still Works For Me" in innerfence:

Our official announcement:

http://www.innerfence.com/google-shut...

Ryan D Johnson posted an update in innerfence on March 10, 2009 15:59:

Google Shuts Down Infinite SMS

http://www.innerfence.com/google-shut...

Ryan D Johnson replied on March 09, 2009 16:35 to the question "Is it possible to get WiFi connection diagnostics for Infinite SMS in order to diagnose possible connection problems when attempting to send/recieve texts to/from friends?" in innerfence:

Infinite SMS can work on networks requiring authentication / TOS, but you have to open Safari and do the auth/TOS first. Then it depends on whether the network firewall blocks google talk.

Ryan D Johnson replied on March 09, 2009 06:00 to the question "Is it possible to get WiFi connection diagnostics for Infinite SMS in order to diagnose possible connection problems when attempting to send/recieve texts to/from friends?" in innerfence:

Hi, Null.

I've added some stuff to 1.5 that will detect if you're signed in elsewhere and let you know about it.

I'm also planning to add a button to the Password Error that will take you directly to Google's account unlock page.

Those are the two most common problems, but they don't actually have anything to do with Wi-Fi, really.

The two biggest issues with Wi-Fi are (1) you're on a network with a firewall that blocks Google Talk or (2) you're on a network that requires you to authenticate or accept a terms of service in your web browser and you haven't yet. There's no real way to detect the difference.

Also, our FAQ has troubleshooting steps for common errors, including a table of the SMS_ERROR_# codes that we know about:

http://innerfence.com/sms/faq

/rdj

Ryan D Johnson replied on March 09, 2009 03:38 to the idea "Counter and see how much money you saved" in innerfence:

We'll think about that. Lots of our users are on the iPod touch, though, so really instead of saving money, they've added an entirely new capability to their device.

A comment on the idea "email notification" in innerfence:

Not in a straightforward way. If you log into gmail web interface when you have offline message you haven't yet read, they show up in your inbox. But they don't show up in your inbox other ways (like POP or IMAP). And if you get the offline messages through Infinite SMS, they don't show up in your inbox, only in your full chat logs. In fact, if you log into gmail and have them show up in your inbox, that's where they've been "delivered", and they won't show up in Infinite SMS. – Ryan D Johnson, on March 09, 2009 03:37

Ryan D Johnson replied on March 09, 2009 03:36 to the question "Add signature please (text authorization)" in innerfence:

It sounds like you're talking more about a fixed first-time authorization message. We'll think about that.

Ryan D Johnson replied on March 09, 2009 03:34 to the idea "Crickets!" in innerfence:

We'd love to, but it's Google who needs to fix it. It's on our list, and we hope Google will fix it soon (they've already fixed a couple of the other carriers on our list).

http://innerfence.com/sms/faq#carriers

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "mms" in innerfence

Ryan D Johnson replied on March 09, 2009 03:33 to the question "mms" in innerfence:

Google only supports sending normal SMS text messages, not MMS picture messages.

There are some other apps that support MMS in the app store.

You might find this iLounge article about the best SMS and MMS apps interesting:

http://tinyurl.com/bgglxc

/rdj

Ryan D Johnson replied on March 07, 2009 23:11 to the question "2 Ipod Touches with Infinite SMS" in innerfence:

Probably sooner than that, but like I said it's hard to know for sure.

Ryan D Johnson replied on March 07, 2009 23:00 to the question "2 Ipod Touches with Infinite SMS" in innerfence:

Hi, JJ.

You can do it today, but the steps are complicated:

http://innerfence.com/sms/faq#twoway

There are a lot of variables involved in a release, so there's no way to give a definite date. I think the feature will be in 1.5. (1.4 is awaiting approval by Apple right now).

A comment on the idea "Concept for New Icon" in innerfence:

Thankfully, if you've jailbroken your phone (which we don't recommend), my understanding is that you can just replace our Icon.png with anything you like.

Also, just so you know, traditional app developers will be more comfortable with your jailbroken screenshots if they do not include the Cydia installer. You may not realize it, but many jailbreak users configure unofficial Cydia repos to install pirated versions our software. – Ryan D Johnson, on March 07, 2009 16:42

Ryan D Johnson replied on March 07, 2009 16:36 to the idea "email notification" in innerfence:

Hi, Elliott.

The other guys who are doing this you're going through their server, so they have access to your password and your chat traffic. This is less problematic in the case of one company who actually runs the chat network, but the other companies that do this are probably violating the terms of service of those networks by proxying all your traffic.

If we did convince ourselves to take that route, it would be very expensive and we'd have to charge a lot more for the app since we'd have to have considerable server infrastructure to handle the number of customers we have.

Many frustrated device owners have turned to jailbreaking, where apps like backgrounder and insomnia provide the functionality we want that Apple doesn't allow as of yet. We counsel patience over jailbreaking, though, since it has a lot of hazards, technical and legal.

We hope that Apple allows background notifications or Google implements the kind of email notification you're talking about soonish.

/rdj

Ryan D Johnson replied on March 07, 2009 16:29 to the idea "SMS for Google Calendar Notification" in innerfence:

Hi, Rex.

Infinite SMS doesn't generally support sending and receiving messages to bots (i.e not real people with cell phones). In the first case, it usually requires sending to an expensive short code. In the second case, it usually requires receiving from someone you didn't send to first.

/rdj

Ryan D Johnson replied on March 07, 2009 05:57 to the question "How come my friend doesn't receive all the texts I send or I don't receive her's/his" in innerfence:

Hi, Grant.

You should check out these troubleshooting steps:

http://innerfence.com/sms/faq#no_replies

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "i updated it and now it wont accept my account info so now i cant text" in innerfence

Ryan D Johnson replied on March 07, 2009 03:08 to the problem "i updated it and now it wont accept my account info so now i cant text" in innerfence:

Hi, Jeremiah.

The update is probably just a coincidence. You probably just need to unlock your Google account:

https://www.google.com/accounts/Displ...