Ryan D Johnson's dashboard

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "tones" in innerfence

Ryan D Johnson replied on February 21, 2009 03:28 to the idea "tones" in innerfence:

This is fixed in Version 1.2, available today.

Ryan D Johnson replied on February 21, 2009 01:53 to the question "why does it not work anywhere else besides my house?" in innerfence:

Some networks require you to launch a page in your web browser before you can use things like email or Infinite SMS. I don't know if your network requires anything like that or not.

Ryan D Johnson replied on February 21, 2009 01:48 to the question "why does it not work anywhere else besides my house?" in innerfence:

I don't know for sure. It completely depends on the Wi-Fi network. They're all different. If you're not sure how it works, you should just talk to whoever is in charge of the wireless network.

Ryan D Johnson started following the question "Sound Notification?" in innerfence.

Ryan D Johnson replied on February 21, 2009 01:45 to the question "why does it not work anywhere else besides my house?" in innerfence:

Lots of public wifi hotspots, like at colleges or coffee shops, require you to accept a terms of service in your web browser before you can use them.

Try launching google in Mobile Safari.

Ryan D Johnson replied on February 21, 2009 01:42 to the question "why does it not work anywhere else besides my house?" in innerfence:

Hi, Anna.

You can try the troubleshooting steps in our FAQ:

http://innerfence.com/sms/faq#connect...

You might need to use your web browser before anything else will work on a public Wi-Fi hotspot.

Lots of schools and workplaces block IM; I can't really say whether your school blocks it or not.

/rdj

Ryan D Johnson replied on February 21, 2009 01:35 to the question "why does it not work anywhere else besides my house?" in innerfence:

Hi, Anna.

Do you have an iPhone or an iPod touch?

If it's an iPhone, it should work anywhere you have cell phone coverage.

The iPod touch has no way to communicate with the outside world other than Wi-Fi, so you'll have to be connected to Wi-Fi to send or receive messages.

If you're having trouble even though you're connected to Edge/3G, let us know.

Read more here:

http://innerfence.com/sms/faq#internet

Ryan D Johnson replied on February 21, 2009 00:28 to the problem "infinie sms dows not work on edge, it only works on wifi" in innerfence:

Hi, Sunil.

In addition to the error that Derek asked for, please tell us what country you're in and what carrier you're using.

Ryan D Johnson replied on February 20, 2009 23:57 to the question "Will the Sound Notification be a file in the app folder?" in innerfence:

Hi, Eric.

Yeah, the sound is just a file. I could tell you where it is and what format, but that would spoil all the fun. If your friend is a jailbreaking 31337 hax0r, figuring that stuff out is 80% of the fun.

/rdj

Ryan D Johnson started following the question "I know it's not a question but..." in innerfence.

Ryan D Johnson replied on February 20, 2009 22:34 to the praise "You guys rock!" in innerfence:

Thanks!

Ryan D Johnson replied on February 20, 2009 20:08 to the problem "Wrong message Sent" in innerfence:

Did the message have your gmail address in it?

Ryan D Johnson replied on February 20, 2009 18:52 to the idea "Audio Notifications for new text messages" in innerfence:

Hi, Wayfarer.

Sound Notification (but not customizable yet) is included in Version 1.2 of Infinite SMS, which is under review by Apple. We expect it to be available for download early next week.

You can read about the features included in the update here:

http://innerfence.com/sms/faq#features

Thanks!

/rdj

Ryan D Johnson replied on February 20, 2009 18:05 to the problem "Don't always recieve texts" in innerfence:

Our understanding from Google is that it should only happen if you're signed in someplace else.

Did you leave your new gmail account open in a browser so you could check the Chats log? Because that would cause the chats to show up there instead of in Infinite SMS.

We've updated our FAQ to emphasize that after signing up with the new account, you need to be sure to sign out and never use the account with anything but Infinite SMS. Having the cookie in your browser and visiting gmail will disrupt the message delivery.

Ryan D Johnson replied on February 20, 2009 17:49 to the problem "can no text" in innerfence:

Hi, Sheri.

You need to get that person to respond to you before you can send them any more messages. Google uses the policy to make sure you can't just cost someone you don't like money by sending them lots of free text messages. Once they respond, you'll be able to send them as many messages as you like. Read more about it here:

http://innerfence.com/sms/faq#limits

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "does it cost to send internationally?" in innerfence

Ryan D Johnson replied on February 20, 2009 05:38 to the question "does it cost to send internationally?" in innerfence:

Nope. When you use Infinite SMS to send a text, it uses Google under the covers. Google has a whole bunch of phone numbers in the US 406 area code, and your text message will come from one of those numbers to the recipient. From now on whenever that person sends to the 406 number it gets routed back to your Google account.

So Infinite SMS is great for anyone abroad who wants to exchange texts with someone in the US. It's free for the person who's not in the states, and the person in the US only has to deal with regular (not international) text messages.

Ryan D Johnson reported a problem in Get Satisfaction on February 20, 2009 05:28:

I just got an email about a topic that doesn't exist.

Got a notification of a new topic:

http://getsatisfaction.com/innerfence...

But that topic doesn't exist. I checked the page for the user and he has no activity.

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "Do you need wifi connection to be able to text to people?" in innerfence