Ryan D Johnson's dashboard

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "Infinite SMS question" in innerfence

Ryan D Johnson replied on February 17, 2009 21:03 to the question "Infinite SMS question" in innerfence:

Hi, Elijah.

Google is providing free text messages, which is awesome, but they have some limits to try to protect people from spam. It makes sense if you think about it, because the recipient may still have to pay to receive the texts.

It is not true that you can only text 7 people, though it is true that if you text a certain number of people without having any of them reply, Google will block you from texting more people for a while or until they start replying.

We have heard rumors of some kind of limit related to 100 messages, but all of that started with one review in the app store. That person unfortunately never contacted us, so we don't know what kind of error message he was getting or anything. That review was posted the first day that Infinite SMS was available, so my theory is that Google may have thought he was a spammer if he sent 100 messages in just a couple of hours.

You can read what we know about Google's limits here:

http://innerfence.com/sms/faq#limits

Ryan D Johnson replied on February 17, 2009 19:32 to the question "iPod doesn't receive responses" in innerfence:

Hi, Joel.

We can't notify you of messages when Infinite SMS is open, so you do have to open the program to check for messages that were received when it wasn't open.

Sometimes the return messages can go to the wrong place if you're logged into Google Talk multiple places. For example, checking gmail in a browser, using Beejive, Adium, iChat, Trillian, Pidgin, etc.

Read more about it here:

http://innerfence.com/sms/faq#multipl...

A comment on the problem "PLEASE READ creators of SMS!" in innerfence:

Hi, Tom.

I don't really understand what you're trying to say or what it has to do with Larry's problem.

If you're having a problem of your own, feel free to email us at support@innerfence.com. – Ryan D Johnson, on February 17, 2009 19:07

Ryan D Johnson replied on February 17, 2009 07:48 to the question "2 way sms" in innerfence:

2-way means both send and receive, as opposed to 1-way or send-only.

We may be able to add some group messaging features in the future when we better understand some of the spam limitations that Google has added. Right now having that kind of feature seems like it's just asking for people to hit some of Rate Limits.

Ryan D Johnson replied on February 17, 2009 07:41 to the problem "PLEASE READ creators of SMS!" in innerfence:

Hi, Larry.

It's been a little while now. According to Google's Help, sometimes messages can be delayed.

If they still haven't been delivered, and there were no error messages, you may want to ask for help in the Google Forum for SMS.

Are all the phones you've tried on the same account? Sometimes the SMS routing information can be misconfigured for a phone, but it would be unusual for several phones on different plans to all have that problem.

/rdj

Ryan D Johnson started following the problem "PLEASE READ creators of SMS!" in innerfence.

Ryan D Johnson replied on February 17, 2009 01:47 to the question "SMS Error" in innerfence:

Another possibility is that they texted "block". To undo that they need to text "unblock". The error code is the same for both block and stop.

Ryan D Johnson replied on February 17, 2009 01:38 to the question "SMS Error" in innerfence:

Hi, Eric.

This means that your friend (maybe accidentally) sent "stop" as a message. This is how you block unwanted text messages.

Get your friend to send the word "start" as a message by itself (without the quotes) to get unblocked.

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "does it charge my friends extra?" in innerfence

Ryan D Johnson replied on February 15, 2009 19:16 to the question "does it charge my friends extra?" in innerfence:

Hi, you can read all the details here:

http://innerfence.com/sms/faq#free

There's nothing special about Google's text messages. There are some other free texting services that use special short codes that incur additional charges when a recipient replies. But Google doesn't do that, they're just normal texts.

So if your friend has an unlimited texting plan, then it will be free for them to receive messages and send them to you. And since you're using Infinite SMS, it's free for you to send and receive. So neither of you will pay anything when you exchange messages.

Ryan D Johnson replied on February 15, 2009 18:44 to the question "SMS_ERROR_3 : Invalid Mobile Number" in innerfence:

Here's what we know about carriers, including that Metro PCS doesn't seem to be supported. There seem to be some small regional carriers and pre-paid phone carrires that don't work with Google:

http://innerfence.com/sms/faq#carriers

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "SMS_ERROR_3 : Invalid Mobile Number" in innerfence

Ryan D Johnson replied on February 15, 2009 18:42 to the question "Wont connect to Gtalk on Infinite SMS" in innerfence:

Already used it to check my fix, that was all I needed it for. Thanks!

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "Wont connect to Gtalk on Infinite SMS" in innerfence

Ryan D Johnson replied on February 15, 2009 16:59 to the question "Wont connect to Gtalk on Infinite SMS" in innerfence:

I just tested a fix for this and it's working for me now.

@googlemail.com addresses will be fixed in the next update.

Until then, we've taken Infinite SMS off sale in the UK and Germany.

Ryan D Johnson set one of Ryan D Johnson's replies as an official response to "ipod touch?" in innerfence

Ryan D Johnson replied on February 15, 2009 16:40 to the question "ipod touch?" in innerfence:

Yes, one of the major features of Infinite SMS is that it adds 2-way SMS to your iPod touch.

Check out our website.

A comment on the question "Wont connect to Gtalk on Infinite SMS" in innerfence:

Hey, can I keep the account you sent me for testing? Or can you create me a new @googlemail.com account instead? I'm not sure when I'll get around to fixing it, but when I do I'm going to need a way to test it. – Ryan D Johnson, on February 15, 2009 16:31

Ryan D Johnson replied on February 15, 2009 05:09 to the question "Where is the background stored?" in innerfence:

There is no background right now, it's just a solid color. I've never messed with a jailbroken iPhone, so I don't know if there are tools to easily add a background. Within the app bundle you could theoretically change the en.lproj/ThreadView.nib file to have a background image. But that's pretty advanced and would invalidate the application signature.

We're thinking about adding some personalization features in the future, but probably not in the next update (we're working on Delete, Big Keyboard, and Audio Notification).