redrock's dashboard

We have a 1998 Subaru Outback. In May, 2007, it blew the head gaskets, and cost nearly $3000 to repair. We have had the car maintained from DAY ONE at our local Subaru delership, and they did not spot the problem. My husband was 500 miles away from home when it happened, it was a nightmare. After repairing the car (at the dealer), we discovered a huge Internet discussion about this problem. It seems Subaru has known about the problem has changed the engine from 1998 models, and REFUSES to acknowledge the problem, recall the cars, or reimburse owners for their DESIGN FLAW. The SAME THING happened to my friend with a 1998 Outback, (who we recommended to buy a Subaru), and it has happened across the country.

We loved our Subaru and were extremely loyal to the company after we bought the car brand new in 1997, and this was our second Subaru. HOWEVER, we will not buy a Subaru ever again, because the company really hosed the people who bought 1998s, they know it, and they won't take responsibility for it. I would understand if we had not maintained the car, but the delearship has our records from day one, and they even tried to get the company to help us with the costs. The company refused. The bottom line? DON'T BUY A SUBARU, THE COMPANY DOES NOT STAND BEHIND THEIR CARS.

Charter Communications is the only high speed Internet service available in our area. They have horrible customer service, and the Internet goes down at least once or twice a month. No credit to our bill, either. Call for customer service, and you'll get disconnected, the agents don't even know there's an outage in the area, and they leave you on hold for hours. Charter doesn't care about their customers, and it shows!!!