Rekha's dashboard

Rekha replied on October 13, 2009 14:42 to the idea "App should keep playing while user browses other apps" in Public Radio Exchange (PRX):

Instant messaging apps are allowed to send some push notifications, but apps still can't run in the background for things like streaming audio.

Rekha replied on October 13, 2009 13:59 to the problem ""Local" causes app to stall" in Public Radio Exchange (PRX):

Sorry to hear this - I've forwarded to our developers.

Rekha replied on October 13, 2009 13:58 to the idea "Alarm, snooze, and sleep timer" in Public Radio Exchange (PRX):

I'm not supposed to reveal these things until they're closer to done (forgive me, developers)... but we are making good progress on this - both an alarm clock and a sleep timer. So many of you have requested it (and we did, too!) that we put it at the top of the list. I can't promise when, though, or I'll really have to answer to the developers.

Rekha set one of Rekha's replies as an official response to "Blackberry, Windows, Palm???" in Public Radio Exchange (PRX)

Rekha replied on September 30, 2009 14:08 to the question "Download for later" in Public Radio Exchange (PRX):

Interesting idea - we were thinking that it would be preferable to create a lighter weight experience by not including the download option. But I will mention to our developers. What if we were to provide a link to let you easily subscribe to the podcast using iTunes?

Rekha replied on September 21, 2009 17:00 to the idea "Blackberry, Windows, Palm???" in Public Radio Exchange (PRX):

Hi Nathan,

We don't have any plans to develop for other platforms at this time. We were hoping to, and we are glad to see so many people wanting the Player.

However, each platform takes a lot of technical resources and time to learn, build, test, deploy, and maintain. We certainly confirmed this by developing the Player! Plus, research on smartphone app usage by public radio listeners indicates that the iPhone is where we should be putting our limited resources right now. Yes, iolaus is right that iPhone development is not easy, but iTunes is by far the killer distribution platform, as our success has affirmed.

Hopefully, mobile platforms and apps will become more compatible with each other in the future.

Of course, things change rapidly. Just because we're not walking through a door now doesn't mean it won't be the right door to walk through later.

Rekha

Rekha replied on September 09, 2009 14:04 to the problem "KRFC doen't work after 2.0" in Public Radio Exchange (PRX):

Sorry to hear about this. I've let our stream manager know.

Rekha replied on August 23, 2009 19:04 to the idea "Instruction?" in Public Radio Exchange (PRX):

Sorry for the delayed response.

We have a video demo here:
http://blip.tv/file/2450387/

You can favorite a station by going to its page and tapping the star icon on the upper right.

Best,
Rekha

Rekha replied on August 23, 2009 19:02 to the praise "Love Button" in Public Radio Exchange (PRX):

Thanks Paul!

Rekha replied on August 05, 2009 14:19 to the problem "Not ready for prime time" in Public Radio Exchange (PRX):

Marten: We have invited stations to provide multiple stream bandwidths and to label them as such, but not all have the resources to do so. On the station page, there are little (somewhat mysterious) icons telling you which networks (EDGE, wifi, 3G) the stream works best on.

Bob: Sorry you're having all these issues - it's helpful for us to know - I have passed to the developers. We definitely do not mean to add injury or insults! It would help to know what device and OS you're using the app on.

Rekha replied on August 04, 2009 14:57 to the question "How do I add my "on demand" show stream?" in Public Radio Exchange (PRX):

I messaged Mark already, but I want people to know that we're working on it.

Rekha replied on August 04, 2009 14:55 to the problem "Not ready for prime time" in Public Radio Exchange (PRX):

Hello Marten and Jose,

I'm sorry to hear you're having problems with the app. It is not perfect, we know! We are tracking the issues and working on them as we can. Things like smooth scrolling were actually removed to improve loading performance (believe it or not), but we are working on other options in order to reinstate. An update that should appear in the next week or two will take care of the loading problem at launch.

Yes, the Public Radio Player is by the major public radio organizations, and we do want to make products you can trust. However, the project is aiming high with limited funding and strict deadlines, so we're doing our best and learning along the way. Keep in mind that there's no central data/stream store, so stream performance depends on the 300+ stations themselves. We do our best to keep them informed of best practices but they don't always have the resources, either.

Hang in there (and in the meantime, donate to your local station to help support their stream). And if you keep reporting issues, I'll send you a tshirt. Small consolation, perhaps, but hey, it's not a tote bag.

Best,
Rekha

Rekha replied on August 02, 2009 23:01 to the idea "Mac desktop or Boxee version would be great" in Public Radio Exchange (PRX):

Intriguing ideas. Our thinking hasn't stopped with the iPhone, though funding and resources keep us from being everywhere at once. I'll add these to the list of possible platforms. Thanks, and keep the ideas coming!

Rekha replied on August 02, 2009 22:58 to the question "KPFA URL broken" in Public Radio Exchange (PRX):

Hello,

Thanks for the heads up. We'll contact them to see if we can figure something out.

Rekha replied on July 30, 2009 15:59 to the problem "can't listen to any channel" in Public Radio Exchange (PRX):

What version of the device and OS are you using? And when you try to access, are you on wifi, EDGE, or 3G?

Rekha replied on July 30, 2009 15:58 to the praise "And my life is complete" in Public Radio Exchange (PRX):

Thank you for the kind words.

Rekha replied on July 28, 2009 14:44 to the idea "System Requirements?" in Public Radio Exchange (PRX):

Hello,

The Public Radio Player requires an OS of 2.2 or later. If your first-generation iPod Touch is running an earlier OS version, you'll want to upgrade and then try downloading our app.

Rekha replied on July 27, 2009 15:26 to the problem "Version 2.0 significantly worse than previous" in Public Radio Exchange (PRX):

Richard - the developers are working on a scrolling fix as well as some performance fixes as well. The scrolling issue seems to affect the 2.2.1 iPod Touch users only. We will address it, but you could also upgrade to 3.0: http://www.apple.com/ipodtouch/softwa... However, it costs $9.95.

We plan to submit a release with these improvements in the next week or two (though don't hold me to the timeline!).

Best,
Rekha

Rekha replied on July 24, 2009 18:31 to the question "Public Radio Player for Android?" in Public Radio Exchange (PRX):

KentK's right that the app was built in WebKit with an eye toward other platforms in the future. But we currently don't have any immediate plans for other platforms including Android. This is not because we don't think other platforms are worthwhile; it's more of a resource issue.

Rekha replied on July 22, 2009 15:52 to the question "uninstall old version of app" in Public Radio Exchange (PRX):

When we moved the app from the APM store to the PRX store on iTunes, there was no way to have the update remove the older version. All you have to do is hold your finger on the old version's icon until all the icons start to shake. Then, tap the "x" of the app you no longer want and it will delete.