Get your own customer support community

Recent activity

Subscribe to this feed
  • problem

    Rick Williams replied on September 23, 2009 19:11 to the problem "Adobe Media Player crashes on launch" in Adobe:

    Rick Williams
    Having looked at it briefly yesterday it appears to be an issue around my user. If I create a new user in Snow Leopard and install AIR and Adobe Media Player for that new user then everything is fine.

    I have tried also to run TweetDeck. This crashed in exactly the same way as Balsamiq Mockups and Adobe Media Player until I updated to the latest version of Tweetdeck (version 0.30.5) from (version 0.26).

    I contacted Peldi (ex-Adobe and owner of Balsamiq) about the issue I was having and he suggested that as well as deleting Balsamiq Mockups and re-installing both AIR and Mockups to also delete the following:

    "try deleting the <your>/Library/Preferences/BalsamiqMockupsForDesktop.EDE15CF69E11F7F7D45B5430C7D37CC6C3545E3C.1/Local Store/MockupsCookies.db file and relaunching the app."

    Sadly this made no difference either.

    I figure it must have something to do with my User settings or a previous application that I've installed?

    Any insight would be gratefully received.

    Best,

    Rick</your>
  • problem

    Rick Williams reported a problem in Adobe on September 20, 2009 23:11:

    Rick Williams
    Adobe Media Player crashes on launch
    Adobe Media Player crashes on launch. Mac OS X 10.6.1. Having huge problems launching Adobe Media Player & Balsemiq Mockups on the new Mac OS I just bought.
  • problem

    Rick Williams reported a problem in Balsamiq on September 20, 2009 23:07:

    Rick Williams
    Mockups crashes on start-up - Mac OS X (10.6.1)
    I've tried uninstalling Adobe AIR and uninstalling Mockups and then re-installing AIR 1.5.2 and Mockups 1.6.33, but every time I try and launch the program it crashes.

    I can copy and paste the error report, but there's a lot of info...

    Please help. I need Mockups for freelance job I'm starting tomorrow!

    I've tested other AIR applications (e.g. Tweetdeck) and everything works fine. Just tried Adobe Media Player and it also balked.
  • problem

    Rick Williams reported a problem in twitterfeed on September 03, 2009 23:05:

    Rick Williams
    No access to feed from Account page
    I successfully set up a feed using Twitterfeed which posts my delicious links to Twitter.

    I set this up by initially creating an account via OpenID (back in June)

    Now when I log in using my OpenID the feed doesn't show up, yet the feed is still posting delicious links to Twitter.

    I really need to edit this feed.

    I'm incredibly happy with the TwitterFeed service but I need to edit it.

    Please get in touch about this!!!!

    Either delete the feed and let me create a new one or get in touch to associate the feed with my account again.

    PLEASE!