Rien's dashboard

Rien replied on November 20, 2009 10:40 to the problem "Uploading Problems error http-error." in Viewbook:

There was a temporary issue with our upload service. All is solved now.

Thanks for your patience.

Rien replied on January 27, 2009 18:38 to the problem "I can't upload images." in Viewbook:

Uploading is back. There was an interruption in our upload service.
Good luck with your Boss, and I have to let you know this almost never happens, we do our absolute best to have a solid platform and our uptime is very good.

I'm sorry for the inconvenience.
Rien //

Rien replied on January 19, 2009 17:35 to the question "how do you create hyperlinks?" in Viewbook:

Can you send me the link to your page so I can take a look. You can mail me at rien@viewbook.com

Rien replied on January 19, 2009 10:41 to the question "how do you create hyperlinks?" in Viewbook:

You can add hyperlinks to the text of your portfolio page.
URL's and e-mail addresses will be made clickable automatically.

See here for more instructions:
http://www.viewbook.com/support/Site/...

Rien // Viewbook.com
Online portfolios
Image galleries

Rien replied on January 14, 2009 13:57 to the question "my trash bin is gone when looking at images page." in Viewbook:

Oh you can also e-mail me directly: rien@viewbook.com. That's easier. Thanks.

Rien replied on January 14, 2009 13:56 to the question "my trash bin is gone when looking at images page." in Viewbook:

What happened to that lay-out! This is crazy.

What is the version of your Operating system?
And of your Firefox browser?

You're on a Mac right?

Try deleting your browser cache, see if that helps:

1. In Firefox, from the Tools menu, select Clear Private Data.

2. Make sure Cache is checked, and then click Clear Private Data Now.

Rien replied on January 14, 2009 11:19 to the question "my trash bin is gone when looking at images page." in Viewbook:

What is happening?!

Can you attach a screenshot of what you see?

Rien replied on January 14, 2009 11:17 to the problem "there is no "details" tab when I open a portfolio page" in Viewbook:

Hi, that is kind of weird. Can you attach a screenshot of the Image Manager, when you edit your portolio page?

There must me a 'details' button at the top.

Rien replied on December 17, 2008 12:36 to the question "Multimedia in Viewbook?" in Viewbook:

Hi Timothy,

We currently only support images. We are thinking about adding support for video in the future. Chances are that this will be a long term project (2010).

May I ask which museum you're from? You can e-mail me at rien@viewbook.com. We are planning to develop a special program for museums, It would be great to have some feedback for this.

Rien replied on December 04, 2008 10:14 to the question "Google Analytics not working" in Viewbook:

It usually takes a while (a day?) before data come in. Are you still having problems?

The other tracking code is our internal tracking code.

Otherwise send me the link to your page so I can take a look (rien@viewbook.com)

Rien replied on December 04, 2008 10:09 to the question "Password reset issues" in Viewbook:

Just send me an e-mail (rien@viewbook.com) with your username and I will send you a new password.

Rien replied on November 28, 2008 10:51 to the problem "I cant login with my new password" in Viewbook:

Please e-mail me your username and i'll send you a new password.

rien@viewbook.com

Rien replied on November 17, 2008 10:35 to the question "use my own domain in my webpage" in Viewbook:

Please send me an e-mail at: rien@viewbook.com, with your domainname and the viewbook URL you want to link your domainname to.

Rien replied on October 30, 2008 09:51 to the question "Upload runs fine but doesn't appear on my site!" in Viewbook:

Did you add the presentation to your portfolio page?

To add presentations to you web page click on any of your presentations, hold down your mouse button and drag the presentation into your web page. Repeat this for any presentation you want to add to your web page.

To reorder the presentations in your web page click and drag the presentation to the desired position.

Also see: http://www.viewbook.com/support/Site/...

Rien replied on October 30, 2008 09:44 to the question "Grouping of Presentations" in Viewbook:

Hi, we have a lot of new developments ahead of us. We're planning to add a roadmap to our website, just like Vimeo (www.vimeo.com/roadmap) so you can see what we plan to build.

This feature is planned to be released end of Februari 2009. In this release we'll add a lot more options to the portfolio pages.

Also check this page to see an example of how a user links portfolio pages together: http://jonathanplevy.viewbook.com/ (see menu in the text)

Rien replied on October 28, 2008 08:20 to the question "Trouble embedding on wordpress.com blogs?" in Viewbook:

@Byron: Wordpress.com makes it impossible to embed Flash any other than Youtube, Google Video and some others. Read here: http://faq.wordpress.com/2006/10/23/c...

I'm not sure if you can install 'plugins' on wordpress.com (maybe with a payid account?), if so we could write a Viewbook plugin for wordpress.com.

Rien replied on October 27, 2008 14:08 to the question "Can we customize the back to overview button to translate it in french ? Since my portfolio is all in french..." in Viewbook:

This is not possible unfortunately. However we'll add more customization options to the galleries, I'll write this one down, see what we can do about it. Thanks for the feedback!

Rien set one of Rien's replies as an official response to "Trouble embedding on wordpress.com blogs?" in Viewbook

Rien replied on October 27, 2008 08:12 to the question "Trouble embedding on wordpress.com blogs?" in Viewbook:

Ok, there is a difference between websites hosted on wordpress.com and custom wordpress installs. Embedding Viewbook on wordpress.com doesn't work. Embedding Viewbook in a custom wordpress install is possible.

Rien replied on October 24, 2008 08:42 to the question "Trouble embedding on wordpress.com blogs?" in Viewbook:

@danieljenkinsphoto: did you try this at a wordpress.com website (hostted on wordpress.com) or a custom install of wordpress?