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  • problem

    Rik Eberhardt replied on December 15, 2009 21:14 to the problem "2.3.3 Not responding when adding a friend's library via a manually typed in URL" in Delicious Monster:

    Rik Eberhardt
    I should also clarify that now every time I start Delicious Library, it tries to import the Friend Library and hangs.
  • problem

    Rik Eberhardt posted a topic that has since been removed from Delicious Monster. see the change log

  • idea

    Rik Eberhardt shared an idea in Delicious Monster on December 15, 2009 15:59:

    Rik Eberhardt
    Access to iTunes playlists in Library in order to organize iTunes albums in shelves
    I'd like to be able to organize iTunes albums based on the digital store I purchase them from (iTunes, Amazon MP3, eMusic, Beatport, and Bleep are my currents). All iTunes purchases automatically go to a 'Purchased' directory. I currently manage my other store purchases with their own playlists. I'd be nice to have access to iTunes playlists within Library, either as metadata attached to the Album (Album X has tracks x', x'', ... and is in playlists y',y'', ...) or as additional shelves.
  • problem

    Rik Eberhardt reported a problem in Delicious Monster on December 15, 2009 15:53:

    Rik Eberhardt
    2.3.3 Not responding when adding a friend's library via a manually typed in URL
    2.3.3 Not responding when adding a friend's library via a manually typed in URL. I haven't tried this in previous versions.

    I'm not sure how long this is supposed to take, but it took a few minutes before it displayed the black HUD (Updating ...'s Library), and 20 minutes later the little progress bar hasn't nudged a bit, the beach ball is spinning, and the Dock says the app is Not Responding.

    Here's the stuck HUD:


    (Also, I checked console and couldn't find any additional info that might help)
  • problem

    Rik Eberhardt replied on December 10, 2009 17:39 to the problem "Category pages incorrectly show as 'no unread articles'" in Feedly:

    Rik Eberhardt
    Shift+Reloading did not work. I've also upgraded to 176, and the problem remains.

    More information: my categories did not have a standard '--' in the title, but a long bar represented as %14 in the URL, as demonstrated here:



    (sorry for the confusion about that - I hadn't been looking at the URL properly to notice the difference).
  • problem

    Rik Eberhardt replied on December 07, 2009 21:44 to the problem "Category pages incorrectly show as 'no unread articles'" in Feedly:

    Rik Eberhardt
    The names of the categories I have problems with are:
    *** -- Writers
    Technology -- DIY

    And many others, basically anything with space two dashes and a space in the category title ' -- '. These names are from NetNewsWire - it interprets the two dashes as a subfolder in its list.
  • problem

    Rik Eberhardt replied on December 07, 2009 20:55 to the problem "Category pages incorrectly show as 'no unread articles'" in Feedly:

    Rik Eberhardt
    I've upgraded to Feedly 2.x.171 in Safari and Chrome and I still see the error: I click a category that I know has unread articles, it starts to show them, but then says 'no unread items' and constantly refreshes the Youtube Gallery sidebar.

    The error console shows the same errors when trying to fetch these URLs:


    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5132.js
    [feedly][io] error undefined

    http://www.google.com/reader/api/0/st...
    details: 404 -- undefined
  • problem

    Rik Eberhardt reported a problem in Feedly on December 06, 2009 14:33:

    Rik Eberhardt
    Group drop-down window no longer displays all groups, since 2.x.167 (both Safari version and Firefox 3.6 beta 4 / Feedly 2.x.171).
    Group drop-down window no longer displays all groups, since 2.x.167 (both Safari version and Firefox 3.6 beta 4 / Feedly 2.x.171).

    There are groups listed in the Dashboard and in the top of the Feedly menu bar that don't show up in the drop-down window.

    The problem in Safari:


    The problem in Firefox (3.6 beta 4):
  • problem

    Rik Eberhardt replied on December 06, 2009 14:20 to the problem "Category pages incorrectly show as 'no unread articles'" in Feedly:

    Rik Eberhardt
    Neglected to reply to this last week. I was running 2.x.157 on Firefox. I am now running 2.x.171 on Firefox - the problem does not exist there.

    I am running 2.x.167 on Safari and Chrome - the problem still exists. (I use Feedly Updater to fetch new versions - it's yet to fetch the recently announced .169 yet - I'll probably try manually upgrading soon).
  • question

    Rik Eberhardt asked a question in Ping.fm on December 03, 2009 05:33:

    Rik Eberhardt
    Add Google Reader as a network
    Will you be supporting Google Reader for bookmarking items (adding them as shared items) and status updates?
  • problem

    Rik Eberhardt replied on November 29, 2009 00:42 to the problem "Category pages incorrectly show as 'no unread articles'" in Feedly:

    Rik Eberhardt
    Also - just confirmed that this function works correctly in the Firefox version of Feedly.

    In the Chrome version, the headers for 'featured' and the individual feeds are viewable, but the feed items never load - there's a spinning circle and the word "Loading..."
  • problem

    Rik Eberhardt replied on November 29, 2009 00:21 to the problem "Category pages incorrectly show as 'no unread articles'" in Feedly:

    Rik Eberhardt
    The problem still occurs (currently using Feedly 2.x.157 build 5098). I should also note that all of my folders were created in Google Reader by NetNewsWire, so they take the format of "parent folder -- subfolder -- subsubfolder". Below is the output from Safari's error console. It looks like there are some 404 errors and io undefinied errors.

    XHR finished loading: "file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/pages/page.category.js".
    safari.htm:48XHR finished loading: "file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/pages/templates.page.category.js".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:1[feedly][m.basics.js.warn@497] problem during callback TypeError: Result of expression 'this.askFindVisual' [undefined] is not a function.
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.feedly.com/suggestions.v2/feeds/feed%2Fhttp%3A%2F%2Fwww.warrenellis.com%2F%3Ffeed%3Drss2".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.google.com/reader/api/0/stream/contents/feed%2Fhttp%3A%2F%2Fwww.amazon.com%2Frss%2Ftag%2F***%2520%25u2014%2520writers%2Frecent%3Fthreshold%3D5?r=n&n=20&client=feedly&ck=1259453568683".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:1[feedly][io] error undefined http://www.google.com/reader/api/0/st... details: 404 -- undefined
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://search.twitter.com/search.json?q=***%20%E2%80%94%20Writers%20love%20OR%20amazing%20OR%20wow%20OR%20awesome%20filter%3Alinks".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.feedly.com/users.v2/tops".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.google.com/reader/api/0/stream/items/ids?s=feed%2Fhttp%3A%2F%2Fwww.wired.com%2Fbeyond_the_beyond%2Ffeed%2F&r=a&xt=user%2F07059601388762282886%2Fstate%2Fcom.google%2Fread&n=500&ot=1258848768&output=json&ck=1259453568810&client=feedly".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://gdata.youtube.com/feeds/api/videos?q=***%20%E2%80%94%20Writers&v=2&alt=json&time=this_week".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.google.com/reader/api/0/stream/contents/feed%2Fhttp%3A%2F%2Fwww.warrenellis.com%2F%3Ffeed%3Drss2?r=n&n=10&client=feedly&ck=1259453568809&xt=user/07059601388762282886/state/com.google/read".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://gdata.youtube.com/feeds/api/videos?q=***%20%14%20Writers&v=2&alt=json&time=this_week".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.google.com/reader/api/0/stream/contents/feed%2Fhttp%3A%2F%2Fwww.wired.com%2Fbeyond_the_beyond%2Ffeed%2F?r=n&n=10&client=feedly&ck=1259453568810&xt=user/07059601388762282886/state/com.google/read".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.google.com/reader/api/0/stream/contents/feed%2Fhttp%3A%2F%2Fwww.amazon.com%2Frss%2Ftag%2F***%2520%2514%2520writers%2Frecent%3Fthreshold%3D5?r=n&n=20&client=feedly&ck=1259453569497".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:1[feedly][io] error undefined http://www.google.com/reader/api/0/st... details: 404 -- undefined
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.google.com/reader/api/0/stream/items/ids?s=feed%2Fhttp%3A%2F%2Fwww.warrenellis.com%2F%3Ffeed%3Drss2&r=a&xt=user%2F07059601388762282886%2Fstate%2Fcom.google%2Fread&n=500&ot=1258848768&output=json&ck=1259453568808&client=feedly".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://search.twitter.com/search.json?q=***%20%14%20Writers%20love%20OR%20amazing%20OR%20wow%20OR%20awesome%20filter%3Alinks".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://gdata.youtube.com/feeds/api/videos?q=***%20%14%20Writers&v=2&alt=json&time=this_week".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.google.com/reader/api/0/stream/contents/feed%2Fhttp%3A%2F%2Fwww.amazon.com%2Frss%2Ftag%2F***%2520%2514%2520writers%2Frecent%3Fthreshold%3D5?r=n&n=20&client=feedly&ck=1259453570472".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:1[feedly][io] error undefined http://www.google.com/reader/api/0/st... details: 404 -- undefined
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://gdata.youtube.com/feeds/api/videos?q=***%20%14%20Writers&v=2&alt=json&time=this_week".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.google.com/reader/api/0/stream/contents/feed%2Fhttp%3A%2F%2Fwww.amazon.com%2Frss%2Ftag%2F***%2520%2514%2520writers%2Frecent%3Fthreshold%3D5?r=n&n=20&client=feedly&ck=1259453571472".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:1[feedly][io] error undefined http://www.google.com/reader/api/0/st... details: 404 -- undefined
    2file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://gdata.youtube.com/feeds/api/videos?q=***%20%14%20Writers&v=2&alt=json&time=this_week".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:1[feedly][io] error undefined http://www.google.com/reader/api/0/st... details: 0 -- undefined
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.feedly.com/users.v2/07059601388762282886/follows".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://www.amazon.com/gp/new-releases/dvd".
    file:///Users/reberhar/Library/Application%20Support/Feedly/feedly/js/10101_webkit_5098.js:921XHR finished loading: "http://twitter.com/home".
  • problem

    Rik Eberhardt reported a problem in Feedly on November 28, 2009 16:56:

    Rik Eberhardt
    Category pages incorrectly show as 'no unread articles'
    Categories showing as 'no unread articles' when loaded as a category page - but the dashboard says there are tons of unread articles. Sometimes, when I click on a category page, I can briefly see headers and articles start to fill it, but then the page blinks and it shows 'no unread articles'.

    Using Safari 4.0.4, Feedly 2.x.154 build 5079 on 10.6.2.
  • problem

    Rik Eberhardt posted a topic that has since been removed from Feedly. see the change log

  • idea

    Rik Eberhardt shared an idea in Feedly on November 27, 2009 18:00:

    Rik Eberhardt
    Read It Later integration
    I'd like to have Read It later integration, much like the current Instapaper integration.
  • problem
  • idea

    Rik Eberhardt shared an idea in Tumblr on October 28, 2009 03:08:

    Rik Eberhardt
    Adopt a 'followers' feature similar to Twitter that shows in Tumblr blogs and group blogs.
    I would love to show the followers of my group blog on the page (like Twitter and Facebook does). It's nice that I have a steady group of a few people who take the time to leave notes on posts, but it would be cool for the blog to be more of a community if the followers could see each other. (This is probably a big feature - but you already have something in place for individual blogs, but only viewable within the dashboard).
  • problem

    Rik Eberhardt reported a problem in Tumblr on October 28, 2009 02:54:

    Rik Eberhardt
    Setup for the new autopost to Facebook Pages feature hangs at "Request for Special Permissions"
    Setup for the new autopost to Facebook Pages feature hangs at "Request for Special Permissions"

    I've tried multiple browsers, both already logged in to Facebook and not. I can get to the Facebook Connect login window fine, but once it reaches "Request for Special Permissions" it hangs. At least one other person has reported about this on the Tumblr application page within Facebook. I also emailed support@tumblr.com about this, but since there are a ton of ways of send feedback to you all, I'm not sure which one gets read (so I'm adding this to GetSatisfaction as well).

    BTW: this is the one feature I've been wanting ever since Facebook set up the current Fan Page system (their RSS import feature is crap compared to what this could be).
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