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Rita set one of Rita's replies as an official response to "Your database doesn't seem to be working" in bodykind

Rita replied on October 06, 2009 07:23 to the problem "Your database doesn't seem to be working" in bodykind:

Dear Wendy,

Many thanks for your feedback. We did reply to your email yesterday regarding this issue. It would appear you have signed up firstly using your @googlemail.com email address and then secondly using your @gmail.com variant.

Both accounts are still active and can be accessed by using the correct password. We hope this answers your query.

Many thanks

Rita set one of Rita's replies as an official response to "Faulty Lumie Bodyclocks" in bodykind

Rita replied on September 23, 2009 08:32 to the problem "Faulty Lumie Bodyclocks" in bodykind:

Dear Keith,

Many thanks for your email. We are sorry to hear of the problems you have encountered with the Lumie Bodyclock.

From our experience the Lumie products do have a very good reputation for reliability. We have sold many 1000's of their products and while they do suffer from faults from time to time, we'd say reliability is very good.

The Lumie Bodyclock carries a 2 year manufacturers warranty, therefore if your last model is less than 2 years old you can contact the manufacturer regarding a repair or replacement.

The manufacturer can be contacted via www.lumie.com or by calling 01954 780500.

Many thanks
Rita

Rita marked one of Graham's replies in bodykind as useful. Graham replied to the problem "No country name Singapore on the country field.".

Rita set one of Rita's replies as an official response to "search engins all wrong" in bodykind

Rita replied on September 18, 2009 07:57 to the problem "search engins all wrong" in bodykind:

Dear Kath,

Many thanks for your feedback. We are sorry to hear you had problems using our site search.

Unfortunately the way our search works means if you use the word vitamin it will return all kinds of vitamins and not just B vitamins. Obviously this is not ideal and we will work to address this with our new website which should launch soon. There should have been no problem searching for L Glutamine however as the following url shows:

http://www.bodykind.com/search.asp?Se...

A better way to search for specific vitamins would be to use our 'quick menu' which is located just below the search and by scrolling down you will find B vitamins have their own category.

Alternatively you can also use the menu system down the left hand side of the site where we have split all products into their logical categories.

Once again we apologise for this issue and for any inconvenience it has caused.

Regards
Rita

Rita replied on September 10, 2009 12:27 to the praise "Very fast delivery...recoomended :)" in bodykind:

Many thanks for your feedback. We are always glad to hear when someone has enjoyed their shopping experience with us at bodykind. I will ensure your comments are passed on to the whole team.

We hope we can be of service to you again soon.

Rita set one of Rita's replies as an official response to "Do you share your email lists with third parties?" in bodykind

Rita replied on August 26, 2009 16:21 to the question "Do you share your email lists with third parties?" in bodykind:

Dear Karen,

Many thanks for your feedback. Please be assured we do not pass any of our customers details on to 3rd parties and we never have. We have a strict data protection and privacy policy in place and we are registered with the information commissioner within the UK. Further details of this are available here:

http://www.bodykind.com/privacy.asp

Therefore it would be impossible for us to be the source of any emails other than those with our own offers. You can easily unsubscribe from those by either following the link in the email or via this webpage:

http://www.bodykind.com/unsubscribe.asp

We take our customer's privacy very seriously and have gone to great lengths to ensure the systems we have in place are both 100% secure and maintain the integrity of our policies.

Many thanks

Rita set one of Rita's replies as an official response to "pelvic toner" in bodykind

Rita replied on August 25, 2009 09:15 to the question "pelvic toner" in bodykind:

I can see that you have been given details with regards to using the pelvic toner. This reply is exactly correct, and as you continue to use the toner you will eventually find that your pelvic muscles will begin to tighten and you will end up with strong pelvic muscles.

Rita replied on March 05, 2009 17:40 to the praise ""Exactly what it says on the tin"" in bodykind:

Many thanks for your feedback Tony. We are always glad to hear when someone has enjoyed their shopping experience with us at bodykind. I will ensure your comments are passed on to the whole team.

We hope we can be of service to you again soon.

Rita marked one of Eric Suesz's replies in Get Satisfaction as useful. Eric Suesz replied to the problem "Impossible to sign up our company".

Rita asked a question in bodykind on March 03, 2009 11:02:

This is a test - please ignore

Testing 1 2 3