Rob Hunter's dashboard

WDC replied on July 04, 2008 03:09 to the question "Text to ping.fm?" in Ping.fm:

Can yall PLEASE MAKE IT A U.S. number and not short codes?

tensixteen64 replied on July 01, 2008 23:26 to the question "Text to ping.fm?" in Ping.fm:

I would love to have text updates. That would rock!

Rob Hunter started following the question "Text to ping.fm?" in Ping.fm.

Stefan Fountain replied on April 24, 2008 18:01 to the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction:

Thanks Thor for your quick reply.

The more relevant and good example that _exactly_ answers my question is here: http://developers.getsatisfaction.com...

"You could, for example, allow users of your system to link their accounts to our accounts so they don't need to login to satisfaction when they want to ask a question about your service."

I hadn't seen that at first glance, so chapeaux to you guys!

Thor Muller replied on April 24, 2008 14:58 to the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction:

I'm happy to announce that we have completed support for OAuth in our new open API. This gives companies a huge amount of control over how they pass-through their logged-in users without requiring them to register anew. Read about it here: http://blog.getsatisfaction.com/2008/...

OpenID support is coming next.

Stefan Fountain replied on April 24, 2008 14:52 to the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction:

We'd love to integrate our user accounts with our section on GS, but forcing users to create a new account is counter productive. Like the comment above referring users creates unnecessary friction.

So I would like to ask a more concrete question to this discussion.

Can you give us examples of how we can use OAuth to hook our existing users into creating an account and getting them going nice and quickly?

Using OAuth would be perfect to create a transparent support mechanism using the our own user accounts without having to rebuild your (very good) interface for community based support.

Rogier van Wagtendonk started following the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction.

Rogier van Wagtendonk started following the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction.

Leslie Chicoine replied on March 13, 2008 19:13 to the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction:

I agree. I don't know if OpenID really makes things much simpler (it's still a very confusing process for most people). An app that just launched that lays on top of OpenID and makes the experience easier is Clickpass.com. You might like to check it out.

What's going to happen sooner than OpenID is our implementation of OAuth, which is coming out with our API release. Integrating OAuth will let a site pass user information to us in a secure fashion. That means the site you're coming from can set up an account for you (or check to see if you already have one). It's easier to understand because you're moving from one trusted network to another. Much like the handoff between a great airline and a good hotel service. The work gets done for you.

Casey started following the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction.

Casey replied on March 12, 2008 02:13 to the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction:

Just to chime in...

I would love it if opensatisfaction would support OpenID. This is just the sort of Application that would benefit greatly from it. Users can leave questions/suggestions for other companies without having to go through the hassle of creating a new account.

I must admit.. it is not much of a hassle to create an account, but it is still a new account. Which, for me, means another user/pass I have to track.

TokBoxBrian replied on January 18, 2008 21:44 to the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction:

Hi Thor, sounds like good news. I'm not very familiar with OAuth. What would I have to do on my site to leverage OAuth. For example, would I have replace my existing login system with OAuth to take advantage of this?

Thor Muller replied on January 18, 2008 21:42 to the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction:

Josh, you'll be happy to know that OAuth support is indeed part of the upcoming API release.

Josh Levy replied on January 18, 2008 20:08 to the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction:

Just want to chime in and say I agree with all of the above comments. Referring our users to GS and then having them sign up adds some unnecessary friction. The process should be seamless to go from a company's site to the GS customer support section. I believe GS is in the business of doing everything they can to get people to comment or ask questions once they get to a company's GS page, this can only help increase commenting/questioning.

@Scott, email authentication is certainly interesting but brings on a whole other level of security implications. Glad to hear you guys are looking at accommodating multiple authentication services...

Obviously, since BeenVerified profiles act as OpenIDs, we'd love to see some OpenID support :)...

Check out OAuth also for the API work you guys will be doing...

TokBoxBrian replied on January 10, 2008 07:33 to the idea "Could someone log in to Get Satisfaction without signing up?" in Get Satisfaction:

hi, it would be very valuable for companies using GS to have their authentication vouch for the GS authentication. in other words, my users are already logged in my site, would be great to have them join the conversation at GS without another login.

Lane Becker, an employee of Get Satisfaction, replied on December 22, 2007 19:16 to the problem "The design looks funny at different font sizes":

it's true -- thanks for pointing it out. will probably take us a little while to get it fixed, because we're wrapping this fix into some other stuff we need to get done too.

Scott, an employee of Get Satisfaction, replied on December 21, 2007 18:42 to the idea "Could someone log in to Get Satisfaction without signing up?":

Another possibility: http://isrl.cs.byu.edu/pubs/pp1001.pdf

That is a whitepaper that I read a couple months back that argues we should just forgo passwords altogether and use the ability to receive email at a given address for authentication.

I'd really like to have an intuitive interface that will accommodate enough authentication services such that noone feels left out.

Eric Suesz, an employee of Get Satisfaction, replied on December 21, 2007 07:32 to the idea "Could someone log in to Get Satisfaction without signing up?":

This is a good point, and one we've considered. I will get others to respond as well, as this is an idea we are about to focus on very intently.

Eric Suesz, an employee of Get Satisfaction, replied on December 21, 2007 06:42 to the idea "Dashes in tag-names fails in non-obvious ways":

Hmmm. I am going to pass this along to Scott, one of our developers. I'm sure this can be fixed. Thanks for this! Very helpful.

Eric Suesz started following the idea "Dashes in tag-names fails in non-obvious ways" in Get Satisfaction.