Ruchi Minocha's dashboard

Ruchi Minocha replied on October 11, 2008 03:16 to the idea "Quick way to launch reqall voice or text entry with a convience button" in reQall:

Awesome! I have added your comments to this feature request.
It's wonderful to hear ideas from our users.

Ruchi Minocha replied on October 11, 2008 02:51 to the problem "Reminder was delayed and sometimes didn't match with the time setting" in reQall:

I am sorry that you are having problem with reminders. Are you seeing this issue with just email reminders or text and IM reminders too?

A comment on the idea "Download voice recordings & Tag with keywords" in reQall:

I am aware of that option, which is great, but what I need is to download notes I've made, on demand. At issue is that for a period of time I turned off email notifications and now I have no way to retrieve the original recording for local archiving. – mmb, on October 10, 2008 17:48

mmb replied on October 10, 2008 17:14 to the idea "Quick way to launch reqall voice or text entry with a convience button" in reQall:

I don't know how possible this is, but I would rather press a letter (or combination of) from the home screen than take up one of my precious side convenience keys (essential to easily switch apps and manage connections).

Another option would be like the google talk app icon, which pops up extra, useful menu entries when the bb button is pressed. So for reQall, useful menu additions would be New by Voice, New by Text, and Jog Memory Now.

Ruchi Minocha replied on October 09, 2008 16:58 to the problem "My ical Subscribe "Page not found"" in reQall:

Thanks for sending the account details to us. There doesn't seem to be a problem with the feed. Can you please tell us which browser you are using and the version?
Thanks for your continued patience.

Ruchi Minocha replied on October 09, 2008 03:58 to the problem "reQall BlackBerry App -- Needs More Task & Calendar Integration" in reQall:

Point noted. I've added your comment about the BlackBerry tasks to our feature request list.
Regarding the wrong list for the calendar item, we'll take a look at it and get back to you. Thanks.

webzilla marked one of Ruchi Minocha's replies in reQall as useful. Ruchi Minocha replied to the problem "Problem: reQall Firefox Add-on Not Working".

A comment on the problem "Problem: reQall Firefox Add-on Not Working" in reQall:

I just sent you a snapshot of the reQall cookies. Then I deleted them, restarted Firefox and the reQall add-on now works fine, at least for now, so I consider this fixed, thanks. – webzilla, on October 08, 2008 14:10

Ruchi Minocha replied on October 08, 2008 13:57 to the problem "Problem: reQall Firefox Add-on Not Working" in reQall:

Would it be possible for you to email the following information to rminocha@reqall.com? We would like to know the cookies you see in the cookie table for reqall.com. You should be able to get to it by going to Preferences->Privacy->Show Cookies in your browser.
Thanks.

Ruchi Minocha set one of Deb's replies as an official response to "These bastard bloody promotional SMS messages" in reQall

Ruchi Minocha replied on October 07, 2008 14:17 to the problem "Problem: reQall Firefox Add-on Not Working" in reQall:

Thanks for the information. Our technical team is looking at this. I'll let you know if there is an update or if we have more questions.
Thanks for your patience.

fjamo replied on October 07, 2008 08:39 to the problem "Multiple meeting request when subsribing to reQall Icall with Google Calendars" in reQall:

Hello Ruchi
Thanks for the quick reply.
The is issue is not the reminders.

About 3 times a day Google sends me a New Event email message with the raqall meeting in it. Also one that have expired already. The issue is that google calendar keeps thinking it is a new event.

Thanks in advance
fjamo

Ruchi Minocha replied on October 06, 2008 16:56 to the idea "Download voice recordings & Tag with keywords" in reQall:

You can choose to receive your audio transcripts via email by customizing your Notification Settings on www.reqall.com. Does that sound like something you were looking for?

Regarding ability to tag/categorize items, I've added your vote to this feature request.
Thanks for sharing your ideas.

A comment on the problem "Problem: reQall Firefox Add-on Not Working" in reQall:

My MacBook Pro is running ver 10.5.5. I don't think it's a Firefox add-on conflict, I disabled all, then enabled the reQall add-on, situation's the same. Possibly it's the new Firefox release?

Steve aka Webzilla – webzilla, on October 06, 2008 16:16

Ruchi Minocha replied on October 06, 2008 16:08 to the idea "Strip Keywords" in reQall:

Point noted. I've added your comments to this feature request. Thanks for sharing.

Ruchi Minocha replied on October 06, 2008 16:06 to the problem "Problem: reQall Firefox Add-on Not Working" in reQall:

Could we please know the Mac version and other add-ons installed recently?

Ruchi Minocha replied on October 06, 2008 15:12 to the problem "Multiple meeting request when subsribing to reQall Icall with Google Calendars" in reQall:

I am assuming that you are getting meeting requests from Google calendar and reQall reminders about the same meeting.
1. You can choose not to receive reQall reminders for an item. Please log in to your account on www.reqall.com and click on the item for which you want to turn off the reminder. You will see the Item Detail screen. Click on the Due box and uncheck the reminder box.
2. You can also turn off all email reminders. For that please log in to your account on www.reqall.com and go to Notification under Settings. Here you can check off the email reminders.

It's also possible that you are receiving Memory Jogs about some of the meetings. You can customize you Memory Jog settings from Notification under Settings.

You can also check to see if you have marked the items as completed or not. On the web, it can be done by clicking on the "check" icon on the left of the item. That's probably the reason that you are receiving reminders about "old" meetings.

More help is available on http://www.reqall.com/about/help_web.

Please let us know if you have any other questions.

Ruchi Minocha replied on October 06, 2008 14:50 to the idea "Quick way to launch reqall voice or text entry with a convience button" in reQall:

That's a great idea! I've added it as a feature request. Thanks for sharing.

Ruchi Minocha replied on October 06, 2008 14:39 to the problem "My ical Subscribe "Page not found"" in reQall:

Sorry for the delay in getting back to you. Since the subscribe URL is unique by account, please email your account details to support@reqall.com and we'll take a look at it.
Thanks for your patience.

Grant Goodale replied on October 06, 2008 03:29 to the problem "reQall BlackBerry Bug" in reQall:

We've solved this by removing ics attachments - looks like there's no better solution for the BlackBerry-enabled. We'll look at making this a user-configurable option in the near future.