Ruchi Minocha's dashboard

Ruchi Minocha replied on November 26, 2008 13:48 to the idea "Better email reminder subjects." in reQall:

Yes, we've got that on our feature request list. I've added your vote to this popular request. Please continue sharing your thoughts and ideas with us.

Ruchi Minocha replied on November 18, 2008 15:26 to the problem "Email help" in reQall:

You can change your email address and other personal settings on the web. Please log in to your reQall account http://www.reqall.com/webnew/userprofile and go to Settings then click on My Profile, to change your personal settings.

Ruchi Minocha replied on November 18, 2008 15:00 to the question "in history, but not in later tab" in reQall:

There are several things that could cause an item not to show on the Later list.

- If you start an item with "Note" or "Buy" reQall will put it on the Notes or Shopping List, instead of the To-Do list.

- If an item is marked as complete and you have set reQall to hide completed items, then the item won't show on the Later list.

If none of these apply to your item, please email your account details and the text of your item to support@reqall.com and we'll take a look at it.

Ruchi Minocha replied on November 12, 2008 15:44 to the problem "reQall doesn't work properly when using EDGE" in reQall:

With your permission we can take a look at the item in your account. Please email rminocha@reqall.com with the user name for your account and your permission, if you would like us to do that.
OR
You could also just send the content of your item to rminocha@reqall.com. Any extra information will be useful, like, the Due date/time on the item and the Added date as shown in History.

Thank you for your patience.

Ruchi Minocha replied on November 11, 2008 16:58 to the problem "reQall doesn't work properly when using EDGE" in reQall:

Could it be possible that this item is under the "Later" category in To-Dos? That's one reason it will not show up on the iPhone app. It should show up under "Later" on the web though. Items which are due beyond 7 days are put under the "Later" category.
Could you also uncheck the "Hide Completed" box (on the web) and see if you can find your item in the To-Dos, on the web? The iPhone app does not show completed items.
Please let us know if your item still does not show up correctly.

Ruchi Minocha replied on November 11, 2008 16:47 to the question "How to automate reQall with Omnifocus?" in reQall:

We currently provide the ability to get things out of reQall by email, SMS, iCal feed and RSS feed. I've recorded your feature request to integrate more closely with OmniFocus.

Ruchi Minocha replied on November 11, 2008 15:52 to the question "Custom Reminder Time Intervals" in reQall:

Thanks for your feedback. I've added your vote to this feature request. Please continue sharing with us.

Ruchi Minocha replied on November 05, 2008 14:59 to the question "Adding tasks in IPhone leads to eternal hang" in reQall:

One possible cause of this is running out of memory. It could happen on iPod Touch if you were playing music while using the app. Since you have experienced this problem on an iPhone, we are curious to find out what else might be going on the device when you saw this problem. If you could please let us know that would help us understand the issue better.
Thanks for your help.

Ruchi Minocha replied on November 03, 2008 15:06 to the idea "Add Bluetooth support to iPhone Reqall App" in reQall:

Thanks for the feedback. I've added your vote to this feature request.

Ruchi Minocha replied on November 03, 2008 15:03 to the question "Use Firefox's search box instead of Separate tool bar add-on, suggestion." in reQall:

Your point noted. I've added it to our list of feature requests.

Ruchi Minocha replied on October 30, 2008 17:09 to the question "can't stop recording" in reQall:

Can we please ask you for a screenshot so we can better diagnose the problem?
Please take the screenshot of the problem screen while the recording is in progress.
To take the screenshot, press and release the Lock Sleep/Wake button while holding the Home button. Your screen will flash letting you know that the screenshot was taken. You will find this screenshot as the most recent picture in your Photos library. Please email it to us at support@reqall.com.
Thanks.

Ruchi Minocha replied on October 29, 2008 14:04 to the question "can't stop recording" in reQall:

I am sorry that you are having problem with recording on iPhone. Do you see this problem occasionally or this has always been an issue? If this happens again could you please try and power off the iPhone and then power it back on and see if the "stop recording" button starts working?
Please let us know how that goes. These inputs do help us get to the bottom of the issue.
Thanks for your patience.

Ruchi Minocha replied on October 29, 2008 13:43 to the question "I can't download to BB 8703 using version 4.2.1.11" in reQall:

Thank you for letting us know. We are working on the problem.

Ruchi Minocha replied on October 27, 2008 15:28 to the problem "WinMo always fails Upload" in reQall:

Thanks for the feedback. I have passed on this information to the technical team.

Ruchi Minocha replied on October 23, 2008 13:54 to the question "Is it possible to view My reQall History on the iPhone?" in reQall:

No, it is currently not possible to view your reQall history on the iPhone app. "My reQall History" is available from web only.
Would that be something you would like to access often from the iPhone app? We would love to hear your comments on this.

Ruchi Minocha replied on October 20, 2008 19:11 to the idea "Email to inbox" in reQall:

I've added your vote to this feature request. I would like an email input to reQall too. Thanks for sharing your idea.

Ruchi Minocha replied on October 20, 2008 19:08 to the idea "CalDav Support" in reQall:

I've noted this down as a feature request. Thanks for the idea.

Ruchi Minocha replied on October 20, 2008 19:04 to the question "where can i find username and passowrd ro iphone?" in reQall:

Please send an email to us at support@reqall.com, with the phone number you used to register to reQall. We'll help you out with the rest of the login information.

Ruchi Minocha replied on October 20, 2008 19:00 to the question "Scrambled reQall web page to do list; iPhone Connection with Web not working" in reQall:

Regarding the scrambled web page on IE 8, we are working on fixing it. Thanks for your patience.

Regarding the message on iPhone, please make sure that your user name and password is entered correctly on the iPhone app. It's possible that incorrect login information is preventing the contact with the server.

Let us know if you have any other questions. We'll be happy to help.

Ruchi Minocha replied on October 20, 2008 18:50 to the question "reQall itens on iCal subscription shows no events/to-do's" in reQall:

Events are items in reQall that begin with the word "meet" or "meeting". Events can be viewed in iCal on the main calendar whereas To-Dos can be viewed in the column on the right.
Please let us know if you have any other questions, we'll be happy to get this working right for you.