RNmom's dashboard

I fully understand your response but its still doesnt satisfy our feelings about the store. I think that if walmart was really concerned about money then perhaps they would have learned a few things from other companies such as Kmart. They ask that you make a 20% deposit and a nonrefundable fee. I think that if perhaps they would have done more research they wouldnt have lost money and lets be honest walmart multi-billion in profit company. I doubt that any cancelled layaways truly left a real dent on there status. I think its horrible how they cater to a richer majority of people and leave there average and below customers out. I am not angered by your response I am angered by the company who is over looking the "little people." I am sure they think a credit card is the best solution to there problem they have forgotten about those who will not qualify for there precious cards. So I would suggest go back to the drawing board and come up with a real solution that will make purchases more attainable for everyone. – letmeclearmythroat, on August 04, 2008 03:44

As I understand it, it's simply a matter of money. For example: Mary puts a $698 computer on layaway in Aug for 3 months and pays her 10%. She makes no further payment because "something always comes up". She gets a 10 day extension and does this a couple times after pleading with the asst mgrs and possibly threatening to call 1-800-walmart. After all that, she decides she cannot afford the payoff on the computer and gets her money back. Since the time Mary put the computer on layaway in Aug, it went on rollback in Sept to $598, Clearance in Nov to $498 and another clearance price reduction to $398. The company lost $300 because her computer was sitting in the back when it could have been sold in Aug for $698, or $598. Now that's just 1 example in 1 store with 1 customer. I would imagine this happened ALL THE TIME. As the saying goes...a few bad apples.....

I fully understand your frustrations. I have all but stopped but shopping at walmart. I am and ( please exuse my language) mad as hell over the way they have short changed us, you know the hard working majority who simply doesnt have the extra cash. I was really upset that they advertised a computer for $398 like it was a real deal knowing that the only people who could purchase it were those who had that kind of money or those with that kind of credit. I dont know when they are going to get it people simply need layaway. I called there customer care and I was simply told that they only offer credit or cash and carry. I now only will buy things if I just have too but thats not much im sure im putting less than $40 a month into there buisness and if I could get more people to follow my lead I would encourage them to do the same. I think instead of the company being so worried about loosing money to layaways that perhaps they need to revamp the option and bring it back before us hard working people take our hard earned money else were. I know this christmas I wont be shopping there, my money is just as good somewere else which is why I intend to spend it some were else.

I agree. I think Walmart made a big mistake when they got rid of their Layaway. I use to layaway thier, and because payments was due every other week, I got all of my needs there, too. I must have spent nearly 2 to 3 hundred dollars a month plus the layaways which in the all in all of things after holidays was in the thousands of dollars. Now, I might spend $100 in the last year. This year will be even less do to not really worth the drive any more, not if they don't have layaway.