Ryan Sarver's dashboard

Ryan Sarver replied on May 14, 2009 21:48 to the idea "Allowing users to expand the coverage area of Loki" in Loki:

You can also submit single APs at a time by going to: http://www.skyhookwireless.com/howitw...

We are going to be releasing a version of the plugin soon that will allow you to easily tune your location with any OS.

Ryan Sarver replied on May 14, 2009 21:45 to the problem ""FindMe" on Loki crashes Firefox everytime I run it" in Loki:

You currently have the Loki toolbar installed. Moving forward we are only supporting the new plugin that works in place of the toolbar. You can uninstall the toolbar and install the plugin by going to http://loki.com/findme

If you are still having problems, email me at support at loki dot com and we'll debug to figure out what is going on.

Ryan Sarver replied on February 23, 2009 18:31 to the question "Save our project!!" in Loki:

Sameena, that information unfortunately isn't something we share publicly. Its part of the service that we license as our business. We also don't publicly share our licensing costs.

There is very limited public data out there for location of cell towers, but check out OpenCellID http://www.opencellid.org/

Best, Ryan

Ryan Sarver marked one of sameena's replies in Loki as useful. sameena replied to the question "Save our project!!".

Ryan Sarver set one of Ryan Sarver's replies as an official response to "does coverage include australia?" in Loki

Ryan Sarver replied on February 23, 2009 14:26 to the question "does coverage include australia?" in Loki:

Alex,

We do offer coverage in Australia -- see the coverage map for details: http://www.skyhookwireless.com/howitw...

The location that Loki produces is current at the time you request it. So to your question, Loki's location does change as users log in from different locations.

Ryan Sarver replied on February 22, 2009 01:51 to the question "Save our project!!" in Loki:

Sameena,

We don't license the database on its own, instead we provide it as a full end-to-end service for providing location for mobile devices like cell phones, laptops and media players.

What are you looking to use it for?

Ryan Sarver replied on February 20, 2009 22:50 to the problem "Wrong city for my position" in Loki:

Tirso,

Do you mean to say the text above the map is not correct but the marker on the map is?

The text above the map is rendered using Google's reverse geocoding service and we unfortunately don't have much control over what it spits out. We really just have it there for context.

Thanks, Ryan

Ryan Sarver set one of Ryan Sarver's replies as an official response to "ISP SUPPORT" in Loki

Ryan Sarver replied on February 18, 2009 19:13 to the idea "ISP SUPPORT" in Loki:

Erik, thanks for the note. We do work with a number of groups who manage large wireless networks to get the best information possible.

If you have a single Wireless AP that needs to be updated you can do it on www.skyhookwireless.com/howitworks/su...

Thanks for the support. Best, Ryan

Ryan Sarver replied on February 16, 2009 20:25 to the problem "entering adress" in Loki:

Bryce, thanks for letting us know. We saw the issue the other day and are working on it now. It seems to only be tied to the one browser, so if use another browser, try that in the mean time.

Best, Ryan

Ryan Sarver replied on February 12, 2009 16:15 to the problem ""FindMe" on Loki crashes Firefox everytime I run it" in Loki:

If you are just using it to locate yourself and you aren't tying it into MyLoki, I would just download the new plugin.

If you are using it to publish your location back to MyLoki then you can download the toolbar off of Mozilla's Addons site.

Ryan Sarver replied on February 12, 2009 16:00 to the problem ""FindMe" on Loki crashes Firefox everytime I run it" in Loki:

Russell, sorry to hear that. Are you using the toolbar or the plugin?

Without being able to debug, I would recommend uninstalling it and re-installing it. There might be some bad config data that is making it crash.

Ryan Sarver set one of Ryan Sarver's replies as an official response to "Twitter won't work" in Loki

Ryan Sarver replied on January 29, 2009 14:43 to the problem "Twitter won't work" in Loki:

Mike, its a known issue right now and should be resolved shortly as its going through QA now.

Ryan Sarver replied on January 28, 2009 16:43 to the idea "Map Badge and Openstreetmap" in Loki:

Jens, we are big fans of OSM and will put it on the roadmap to switch over the mapping tools at some point. Not sure on when that will be yet.

Ryan Sarver set one of Ryan Sarver's replies as an official response to "How to use loki.requestIPLocation();" in Loki

Ryan Sarver replied on January 28, 2009 16:33 to the question "How to use loki.requestIPLocation();" in Loki:

Nick, it can be used in just the same way as requestLocation(). Typically we recommend that people call it in the onFailure handler and message to the user that it will be less accurate.

It only returns reverse geocoded information to the city level, but everything else is the same otherwise.

Does that answer your question?

Ryan Sarver replied on January 27, 2009 14:10 to the idea "Virtual WLAN" in Loki:

Jens, I am not totally clear on what you are looking for. Can you explain it again?

Ryan Sarver marked one of Shane Martz's replies in Skyhook Wireless as useful. Shane Martz replied to the question "How do you locate me without an active wifi connection?".