Ryan Koop's dashboard

Ryan Koop replied on October 25, 2009 16:14 to the question "Webmin build not working as expected" in CohesiveFT:

Hey imethods,

Any EC2 build is also controlled by Amazon's Security Groups. A Security Group is a named collection of access rules which specify which incoming network traffic should be delivered to your instance. All other ingress traffic is discarded. In order to access webmin on port 10000 you will need to add an exception from your IP on port 10000 to the security group assigned to your server. You can modify rules for a group at any time and the new rules are automatically enforced.

To modify a security group, use our EC2/Eucalyptus Cloud Manager available through the Elastic Server Factory. https://elasticserver.com/ec2 > Click "Manage EC2 Security Groups" > Click the security group assigned to the server in question > Click "New Security Group" > Save the new rule.

Cheers,
Ryan Koop

Ryan Koop replied on October 09, 2009 16:44 to the question "What is the initial user and password for my Zeus elastic server?" in CohesiveFT:

Hey digitzfone,

The username and password is admin, admin according to Zeus' Knowledge Hub - http://knowledgehub.zeus.com/desktop/....

RK

Ryan Koop replied on September 14, 2009 15:16 to the question "Need help on config" in CohesiveFT:

Hey Ed,

The EC2_CERT refers to your EC2 X.509 Certificate Public Key file (cert-xxxxxxxxx.pem). The EC2_PRIVATE_KEY refers to your EC2 X.509 Certificate Private Key file (pk-xxxxxxxxx.pem).

-Ryan

Ryan Koop marked one of Yan Pritzker's replies in CohesiveFT as useful. Yan Pritzker replied to the question "Need dnsutils on Debian".

Ryan Koop replied on August 18, 2009 13:44 to the question "What does standard support cover with regards to VPN-cubed EC2 paid edition?" in CohesiveFT:

Hey Emma,

VPN-Cubed for EC2 Paid Edition comes with our standard support. This includes response to support emails during Chicago business hours (9am-5pm CT) and GetSatisfaction responses. Response time to support emails is guaranteed same business day with the actual numbers being much faster.

Additional Support agreements are available for purchase. We offer Telephone Support 10 instance packs (During Chicago Business Hours) and 24/7 Fast Response Support on an annual contract basis. Feel free to contact sales@cohesiveft.com for more information and pricing.

Thanks,
Ryan

Ryan Koop replied on July 28, 2009 14:34 to the question "How Do I Downgrade From Paid to Free Account?" in CohesiveFT:

Joe,

I apologize for your email going unanswered.

You unsubscribe through your PayPal account as mentioned on your Elastic Server Account Billing page (elasticserver.com/billing). I have included the instructions from PayPal's Subscription Receipt email that you received when you signed up.

If you would like to cancel this subscription, log in to your PayPal account and go to the "History" subtab of the "My Account" tab. Choose "Subscriptions" from the pull-down "Show" menu and press the "Submit" button. Choose this subscription, and click on its "Details" link. You will be taken to a Transaction Details page from which you may cancel your subscription. Canceling your subscription will immediately stop all future scheduled payments for this subscription.

Once you cancel your subscription, your Elastic Server account subscription will automatically revert to the free Community Edition.

RK

Ryan Koop replied on July 23, 2009 18:41 to the question "How do I add collaborators to a Personal account?" in CohesiveFT:

Also check out the Sharing and Collaboration video available here - http://www.cohesiveft.com/Main/Info/Q...

Ryan Koop replied on July 14, 2009 17:16 to the question "the server on XP platform" in CohesiveFT:

The server you downloaded is a VMware formatted virtual machine image. You can launch the virtual server by first installing VMware Player, VMware's free desktop virtualization app, then opening the "VMware Virtual Machine Configuration File" (.vmx).

Ryan Koop replied on June 06, 2009 19:54 to the problem "billing" in CohesiveFT:

Ryan,

The payment you are sending to us via paypal is an echeck (https://www.paypal.com/helpcenter/mai...) and its status is currently listed as 'uncleared.' This means that the echeck is pending and we will receive the funds in a day or two. Usually this would mean that your account would not be upgraded until we had received payment. But because of your former status as a paying customer that was regularly in good standing I have upgraded your account manually. I apologize for any inconvenience.

Happy Building!
Ryan Koop

Ryan Koop started following the idea "There is a public access NIST time server in your facility now... feel free to use it" in CohesiveFT.

Ryan Koop replied on May 07, 2009 12:52 to the problem "elasticserver.com down?" in CohesiveFT:

The Elastic Server Factory is currently up and running. We will dive into some log files to see what problem you might have experienced and fix it for the future. Apologies for the inconvenience.

Ryan Koop replied on January 29, 2009 19:52 to the question "Failing builds" in CohesiveFT:

Liz,

Again sorry for the inconvenience. I have upgraded you to our Personal Edition on a 30-day pay holiday to increase your monthly builds from 5 to 10. At the end of the 30-day trial you will have the option of returning to the free Community Edition or continue with the Personal Edition at a monthly rate of $10.

We have taken a look at your build issues. The problem was due to a minor hiccup with our Apache rubberband and we have since fixed the problem. Feel free to try your build again.

Cheers,
Ryan

Ryan Koop marked one of Dmitriy's replies in CohesiveFT as useful. Dmitriy replied to the question "File system tree archive package: what does "build failed" mean?".

Ryan Koop replied on July 14, 2008 16:38 to the question "Can't navigate to login page" in CohesiveFT:

Patrick,

1) The Elastic Server installed Joomla bundle directory is /usr/share/joomla/site

2) The problem with your install might be due to the fact that we don't actually set up a default password for MySQL. So it's using "root" as the user and "" as the password (yes that's no password).

You might consider using the offical CFT Elastic Server - Joomla template to upload a new clean Joomla 1.0 server to EC2 (currently only Joomla 1.0 is available on the Elastic Server Platform). Just click 'Add Bundles to My Cart' near the bottom of the right column.

The Joomla Homepage is available at http://[serverip]/joomla and the admin login is available at http://[serverip]/joomla/administrator using "admin" for the username and password.

Cheers,
Ryan

Ryan Koop started following the idea "Easily mount your elastic server under OS X" in CohesiveFT.

Ryan Koop replied on July 09, 2008 13:08 to the question "How to use cftuser to run sudo for root level access?" in CohesiveFT:

The phpMyAdmin page can be accessed by navigating to http://[server ip]/phpmyadmin and using root for the username and leaving the password field blank.

Did you download the Community Server "CFT Elastic Server - MySQL 5 + phpMyAdmin + PHP 5" or Build from the LAMP Component Portal and use apt-get to install phpMyAdmin?

Ryan Koop replied on May 20, 2008 21:34 to the problem "Lost my EC2 Servers!" in CohesiveFT:

ElasticFox is an EC2 management UI Extension for FireFox. Just download, install, and enter your EC2 creds to get a list of active AMIs

http://developer.amazonwebservices.co...

ryanK started following the discussion "Give us your feature ideas!" in CohesiveFT.