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Sam Haldane marked one of Giacomo 'Peldi' Guilizzoni's replies in Balsamiq as useful. Giacomo 'Peldi' Guilizzoni replied to the question "Why does watermark appear in mockups for Jira trial version?".
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Sam Haldane replied on August 05, 2009 07:47 to the question "Why does watermark appear in mockups for Jira trial version?" in Balsamiq:
It seems that issues that already had mockups created with 1.6.24 continue to have the watermark. Issues that have mockups newly created with 1.6.26 are watermark free! -
Sam Haldane asked a question in Balsamiq on August 05, 2009 06:05:
Why does watermark appear in mockups for Jira trial version?I just updated from mockups for Jira 1.6.24 (demo version with watermark) to version 1.6.26 which claims to be a fully functional (no watermark) trail version for 30 days. The watermark still appears in the mockups I edit and create. Is this a bug or intended? -
A comment on the question "Video is lagging behind the sound?" in Clearleft:
Hi Andy. I sent you an email a couple of days ago (to andy@clearleft.com), did you get it? I'll be happy to test out a new version. – Sam Haldane, on July 08, 2009 23:24 -
A comment on the question "Video is lagging behind the sound?" in Clearleft:
Andy, that sounds good, I'll be happy to test out an updated version with the same setup that I was using the other day that produced un-synced video.
It shouldn't be a memory issue on my machine. It's a MBP with 3GB of RAM. During the testing I was just running silverback and a browser (firefox 3.5). I have run user testing with windows xp running in vmware with internet explorer 7 before on the same machine and it was fine (with the older version recording to internal disk).
It could be the spin up time of the external disk that causes the issue, as the one I was using tends to spin down whenever it can, and takes a second or so to spin up when you try to read / write to it. – Sam Haldane, on July 06, 2009 22:52 -
A comment on the question "Video is lagging behind the sound?" in Clearleft:
Hi Andy. Yes, that is correct. Although I don't think I was using an external USB drive when I was using the older version. I don't have any user tests coming up so no need for an interim solution for me, thanks. – Sam Haldane, on July 06, 2009 22:45 -
Sam Haldane replied on July 06, 2009 02:50 to the question "Video is lagging behind the sound?" in Clearleft:
I am having this problem too. I just updated to the most recent version a few days ago, and now the isight video and audio are out of sync (both in the exported file and the VideoCapture.mov file). In some sessions the audio and video get out of sync as early as 30 seconds in, which seems to correspond to some skipping and blockiness in the video.
I'm also using an external (USB powered) disk, which I think would be quite common practice as the last thing you want to happen during a session is to run out of space on your boot disk.
I have a whole day of user testing, 5 sessions of 30 - 40 mins each that now have this problem. I will try to fix the audio / video sync in iMovie too, as it doesn't look like installing a new version of silverback and then re-exporting will fix this (as the VideoCapture.mov file is out of sync before the export).
I can send a system profile report and raw session data if it will help. -
Sam Haldane started following the question "Video is lagging behind the sound?" in Clearleft.
