Sam Sr.'s dashboard

JasonL replied on September 23, 2008 20:01 to the problem "Windows Live Messenger error 80072745 with SPF running." in Sunbelt Software:

Go into the firewall configuration. Under the Network Security tab, uncheck the box at the top that says "Enable Network Security Module." Also, under the Intrusions tab, disable HIPS and NIPS.

Now test out Messenger and AVG.

Let me know the result.

Regards,
Jason Layman

Roel replied on September 23, 2008 19:19 to the problem "Windows Live Messenger error 80072745 with SPF running." in Sunbelt Software:

same problem here, tried messing around with settings, nothing worked except for exiting SPF application completely

oh, and it also stops my AVG AV from updating

JasonL replied on September 03, 2008 12:54 to the problem "Windows Live Messenger error 80072745 with SPF running." in Sunbelt Software:

We need to narrow is down to what particular section of the firewall is blocking Messenger, so we can edit that section and stop this from happening. Contact support with the above ticket number and they will be able to further assist you.

Regards,
Jason Layman

riccardogioia replied on September 03, 2008 10:13 to the problem "Windows Live Messenger error 80072745 with SPF running." in Sunbelt Software:

Yes Messenger works with firewall down.

JasonL replied on September 02, 2008 15:45 to the problem "Windows Live Messenger error 80072745 with SPF running." in Sunbelt Software:

Messenger works if you disable the firewall?

Please contact our support department and we will have someone work one-on-one with you to resolve this. Reference ticket number, 001-00-239832.

Regards,
Jason Layman

riccardogioia replied on September 01, 2008 07:11 to the problem "Windows Live Messenger error 80072745 with SPF running." in Sunbelt Software:

Still doesn't work.

Sam Sr. started following the problem "Windows Live Messenger error 80072745 with SPF running." in Sunbelt Software.

Sam Sr. marked one of Justin's replies in Sunbelt Software as useful. Justin replied to the question "Cant register my new SPF".

Sam Sr. replied on July 02, 2008 19:21 to the question "Cant register my new SPF" in Sunbelt Software:

Hi Justin and Tim,

Thanks.

Problem is solved.

I wish every company should response like you.
Fast, Courteous, Knowledgeable and Very Helpful.

Sam

Sam Sr. replied on July 02, 2008 17:59 to the question "Cant register my new SPF" in Sunbelt Software:

Hi Justin,

Thanks for the reply.

I tried as you mentioned several times but it's not working.

Sam

Justin replied on July 02, 2008 14:49 to the question "Cant register my new SPF" in Sunbelt Software:

Hi Sam,

Please right click on the Sunbelt Personal Firewall (SPF) icon that is down by the time clock and choose disable. Also make sure that all other security programs are shut down before registering. Once this is done, right click on the SPF icon that is down by the time clock and click register. You should now be able to register the software.

Sam Sr. asked a question in Sunbelt Software on July 02, 2008 08:08:

Cant register my new SPF

My orderid=080702021649779

I just bought Personal Firewall for my son's Laptop. I already installed the trial version prior to ordering it to test it. Now I'm trying to enter the License number in the registration wizard but when I click next it says "Error checking license number#". I know I'm entering the right numbers.

I tried 10 times to register it without any success. I downloaded the trial version from your website on my desktop and then installed it on his Laptop because he has problem with his laptop since last week. Please let me know what to do.

Sam