Vivaty Samantha's dashboard

Vivaty Samantha replied on November 05, 2009 22:35 to the question "GET RID OF VIVATY LITE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!" in Vivaty:

Hello,

To leave Vivaty lite and enter the Vivaty player, go to Www.Vivaty.com and make sure you are logged in. In the top right you will see an image of your scene. Below the image of your scene click "Make friends".

Thanks,

Samantha.

Vivaty Samantha replied on October 27, 2009 14:32 to the question "how can you private chat from my scene to my friends scene?" in Vivaty:

Hi Shirley,

You can private chat with anyone on Vivaty if they are on your friend list and online.

Right click the person you are wanting to add as a friend and click "Add Friend". Then if you click the icon next to the "send" button it will bring up your friend list. Click your friends name and click 'Chat'.

Thanks,

Samantha.

Vivaty Samantha replied on October 13, 2009 00:01 to the question "why have i not given credit for misc..on here ? the amount is 49.90" in Vivaty:

Hello Diane,

Sorry to hear you are having trouble with Vivaty V$.

Please email any receipts you have, plus the below information to Help@Vivaty.com

How did you pay for your V$? PayPal? Cellphone? Credit Card?

What packages did you purchase? (Price and amount of V$)

Thanks,

Samantha.

Vivaty Samantha replied on September 22, 2009 13:43 to the question "I'm seeing a lot of crashes" in Vivaty:

Hi guys!
We have some great news for you.

We now have a lightweight flash based version of Vivaty for all our Mac, Google Chrome, Safari and other browser players, or maybe you'd just rather not install the Vivaty player.

http://www.vivaty.com/lite

Give it a shot and let us know what you think.

Thanks!

Vivaty Samantha replied on September 22, 2009 13:39 to the discussion "Vivaty on the mac" in Vivaty:

Hi guys!
We have some great news for you.

We now have a lightweight flash based version of Vivaty for all our Mac, Google Chrome, Safari and other browser players, or maybe you'd just rather not install the Vivaty player.

http://www.vivaty.com/lite

Give it a shot and let us know what you think.

Thanks!

Vivaty Samantha replied on September 04, 2009 15:49 to the question "Can't see my character!" in Vivaty:

Hi,

Clearing your cache should fix the problem of you not seeing yourself and/or other avatars around you:

Please follow the instructions below and clear your cache. If you have Firefox AND Internet Explorer please make sure you clear your cache in both.

After you have cleared your cache close the browser and reload Vivaty.

Internet Explorer 8

1. From the Safety menu, click Delete Browsing History... .

2. Check Temporary Internet files and History, and then click Delete.

Internet Explorer 7

1. From the Tools menu, select Internet Options... .

2. Choose the General tab.

3. Under Browsing history, click Delete... .

4. Next to "Temporary Internet Files", click Delete files... .

5. Click Close, and then click OK to exit.

Firefox 3.5 for Windows

1. From the Tools menu, select Clear Recent History... .

2. From the "Time range to clear:" drop-down menu, select the desired range; to clear your entire cache, select Everything.

3. Click the down arrow next to "Details" to choose what history elements to clear. Click Clear Now.

Firefox 3 for Windows

From the Tools menu, select Clear Private Data... , and then check Cache. Click Clear Private Data Now.

Thanks,

Samantha.

Vivaty Samantha replied on August 18, 2009 14:48 to the discussion "Vivaty on the mac" in Vivaty:

We do offer Vivaty on a MAC using Boot camp:

http://help.vivaty.com/Vivaty-on-a-Mac

Vivaty Samantha replied on August 17, 2009 21:52 to the question "how do you take care of your pets?" in Vivaty:

Hello,

At the moment the pets don't require looking after. They look after them selfs, but it doesn't hurt to click them(pat them) every now and then to let them know you care! :)

Vivaty Samantha replied on August 17, 2009 21:51 to the question "how come my scene won't show up?" in Vivaty:

Hello,

Sorry to hear you're having trouble.
Please follow the instructions below and clear your cache. If you have Firefox AND Internet Explorer please make sure you clear your cache in both.

After you have cleared your cache close the browser and reload Vivaty.

Internet Explorer 8

1. From the Safety menu, click Delete Browsing History... .

2. Check Temporary Internet files and History, and then click Delete.

Internet Explorer 7

1. From the Tools menu, select Internet Options... .

2. Choose the General tab.

3. Under Browsing history, click Delete... .

4. Next to "Temporary Internet Files", click Delete files... .

5. Click Close, and then click OK to exit.

Firefox 3.5 for Windows

1. From the Tools menu, select Clear Recent History... .

2. From the "Time range to clear:" drop-down menu, select the desired range; to clear your entire cache, select Everything.

3. Click the down arrow next to "Details" to choose what history elements to clear. Click Clear Now.

Firefox 3 for Windows

From the Tools menu, select Clear Private Data... , and then check Cache. Click Clear Private Data Now.

Thanks,

Samantha.

Vivaty Samantha set one of Vivaty Samantha's replies as an official response to "Can't get onto My Scene...Keep getting disconnected message" in Vivaty

Vivaty Samantha replied on August 10, 2009 13:07 to the question "Can't get onto My Scene...Keep getting disconnected message" in Vivaty:

Hi guys,

Unfortunately we're experiencing some technical issues but our engineers are working on the problem. We hope to have things up and running again, as soon as possible.

We apologise for the inconvenience.

Thanks,

Samantha.

Vivaty Samantha set one of Vivaty Samantha's replies as an official response to "Cannot sign in game, won't send me confirmation?" in Vivaty

Vivaty Samantha replied on August 03, 2009 21:46 to the problem "Cannot sign in game, won't send me confirmation?" in Vivaty:

Hi Jennifer,

If you send an email to help@Vivaty.com from your registered email address, we will confirm your email address for you.

Thanks,

Samantha

A comment on the problem "Vivaty DOH and Multi Colors" in Vivaty:

By 'reboot', Keith means restart your computer :)
Click the start button in the bottom left, you can restart it from there. – Vivaty Samantha, on July 29, 2009 19:39

Vivaty Samantha set one of Vivaty Samantha's replies as an official response to "How can I find items that have disappeared?" in Vivaty

Vivaty Samantha replied on July 29, 2009 19:31 to the question "How can I find items that have disappeared?" in Vivaty:

Hello,

This has happened for a few users and we are fully aware of the problem!
We hope to have the issue fixed very soon.

Thank you for the patience :)

Vivaty Samantha set one of Vivaty Samantha's replies as an official response to "Messed up colors on my scene and avitar?" in Vivaty

Vivaty Samantha replied on July 29, 2009 19:12 to the problem "Messed up colors on my scene and avitar?" in Vivaty:

Great news! :)

Vivaty Samantha replied on July 29, 2009 18:26 to the problem "Vivaty DOH and Multi Colors" in Vivaty:

Sorry to hear some of you are still having trouble.
If you've updated your video driver and still have this problem then clearing your cache may help:

If you have Firefox AND Internet Explorer please make sure you clear your cache in both even if you do not use both for Vivaty.

After you have cleared your cache close the browser and reload Vivaty.

Internet Explorer 8

1. From the Safety menu, click Delete Browsing History... .

2. Check Temporary Internet files and History, and then click Delete.

Internet Explorer 7

1. From the Tools menu, select Internet Options... .

2. Choose the General tab.

3. Under Browsing history, click Delete... .

4. Next to "Temporary Internet Files", click Delete files... .

5. Click Close, and then click OK to exit.

Firefox 3.5 for Windows

1. From the Tools menu, select Clear Recent History... .

2. From the "Time range to clear:" drop-down menu, select the desired range; to clear your entire cache, select Everything.

3. Click the down arrow next to "Details" to choose what history elements to clear. Click Clear Now.

Firefox 3 for Windows

From the Tools menu, select Clear Private Data... , and then check Cache. Click Clear Private Data Now.
Safari

1. From the Safari menu, select Empty Cache... .

2. When prompted, click Empty to confirm that you want to empty the cache.

Thanks,

Samantha.

Vivaty Samantha marked one of Sami's replies in Vivaty as useful. Sami replied to the problem "Messed up colors on my scene and avitar?".