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Sammie Houston replied on December 11, 2009 03:09 to the problem "VIP: music only oin iTunes?" in WaTunes:
Hi Reinhold,
Good day! I've contacted both the Content & Tech Teams to look into your inquiry. This is will be handled as soon as possible with direct feedback provided to you. Please let us know if you have any further questions, comments, or concerns. Thanks!
Best regards,
Sammie Houston
SVP, Client Services & Business Development
Sammie Houston replied on December 10, 2009 17:27 to the question "In review time scale & in review?" in WaTunes:
Hi Entrofeed,
Good day! I've contacted both Content & Tech Teams in regards to your inquiry & they will get back to you as soon as possible. Also, it take 4 to 6 weeks for your content to go through the ingestion process to go from In Review to live on the stores. Please let us know if you have any further questions, comment, or concerns. Thanks!
Best regards,
Sammie Houston
SVP, Client Services & Business Development
Sammie Houston replied on December 09, 2009 21:12 to the idea "I guess it didnt work" in WaTunes:
Hi Noah,
Good day! If you haven't already done so, please review the following link which entails on how to get paid your royalty payments. http://watunes2.blogspot.com/2009/11/.... I will also contact our Royalties Department as well as both Content & Tech Teams to look into your matter too. Please let us know if you have any further questions, comments, or concerns. Thanks!
Best regards,
Sammie Houston
SVP, Client Services & Business Development
Sammie Houston replied on December 01, 2009 05:26 to the problem "Where's my music? It's been a while. I'm a VIP member, and I'm getting no service." in WaTunes:
Hi Chris,
Good evening! As a highly valued customer please be rest assured that your inquiry is under our spotlight & we be handled in as expeditious of a manner as possible with direct feedback provided to you as soon as possible. It's my personal objective to not just meet, but exceed your customer expectations as well as provide you with the best customer service in the industry! Please let us know if you have any further questions, comments, or concerns. Thanks!
Best regards,
Sammie Houston,
SVP, Client Services & Business Developement
Sammie Houston replied on November 25, 2009 08:50 to the problem "I cant upload music" in WaTunes:
Sammie Houston replied on November 24, 2009 22:57 to the question "Remove" in WaTunes:
Hi bluemoundmusic,
Good day! Please provide us with the UPC code you used to register you music content. Also, do you just want your music removed or do you want your account closed too? We ask that you allow up to 30 days for your content to be fully taken off. Please advise. Thanks!
Best regards,
Sammie Houston
SVP, Client Services
Sammie Houston replied on November 23, 2009 17:36 to the question "In review time scale & in review?" in WaTunes:
Hi Alireza,
Good day! I'd like to formally introduce myself to you. My name is Sammie Houston and I am the Senior Vice President of Client Services at Venzo Digital, the parent company of Watunes. Watunes is a social media networking site that allows artists & record labels to showcase their music on iTunes totally for free as well as allows 4 to 6 weeks for the ingestion process which starts from the moment you upload your music content. For only $12.95 per month for our VIP services, your music & video content will be delivered to our numerable affiliates which also expedites the ingestion process from 1 to 4 weeks, please click the following link to view all of the stores where your content will be showcased http://www.getsatisfaction.com/watune... WaTunes works with other music store services including eMusic, Rhapsody, MediaNet, Wal-Mart, Amazon, and VidZone all as part of our VIP package. WaTunes is non-exclusive, so there are no contracts or strings attach if you choose to cancel your distribution service. By cancelling the WaTunes distribution service, we'll remove all contents from all music store services entirely free, there are no cancellation fees associated with WaTunes. Also, iTunes has a system called iTunes Link Maker (http://www.apple.com/itunes/linkmaker) where you can link your albums to your websites and profile pages via HTML coding.
To get started uploading your music, please follow the procedures below after you have create an account first by scrolling down to the bottom right side of http://watunes.com:
1: After creating an account, login to your account
2: Click on 'My Albums'
3: Click on the 'Add New Albums' button
4: Fill in album details (Cover Art is optional as we will not use it to deliver to the stores)
5: Upload Image File (600x600px JPG) & Audio File(s) (If you are uploading a single you can upload it in 320kbps MP3 or WAV. If you are uploading an album, please create a folder, input all audio files in the folder, and compress (.zip) the folder and upload it to our site.
That's it. After that, we'll go ahead and see that it gets delivered. :)
Please let us know if you have any further questions, comments, or concerns. Thanks!
Best regards,
Sammie Houston
SVP, Client Services
Sammie Houston replied on November 22, 2009 17:06 to the question "Confirmation??" in WaTunes:
Hi Noah,
Good day! I'd like to formally introduce myself to you. My name is Sammie Houston and I am the Senior Vice President of Client Services at Venzo Digital, the parent company of Watunes. Watunes is a social media networking site that allows artists & record labels to showcase their music on iTunes totally for free as well as allows 4 to 6 weeks for the ingestion process which starts from the moment you upload your music content. For only $12.95 per month for our VIP services, your music & video content will be delivered to our numerable affiliates which also expedites the ingestion process from 1 to 4 weeks, please click the following link to view all of the stores where your content will be showcased http://www.getsatisfaction.com/watune.... WaTunes works with other music store services including eMusic, Rhapsody, MediaNet, Wal-Mart, Amazon, and VidZone all as part of our VIP package. WaTunes is non-exclusive, so there are no contracts or strings attach if you choose to cancel your distribution service. By cancelling the WaTunes distribution service, we'll remove all contents from all music store services entirely free, there are no cancellation fees associated with WaTunes. Also, iTunes has a system called iTunes Link Maker (http://www.apple.com/itunes/linkmaker) where you can link your albums to your websites and profile pages via HTML coding. I've also added some links listed below for you to view at your leisure. If you have any further questions, comment, or concern please let me know. As SVP, Client Services, it's my personal objective to not only meet, but exceed your expectations as well as provide you with the best Customer Service in the industry!
Best regards,
Sammie Houston
SVP, Client Services
Sammie Houston replied on November 21, 2009 15:48 to the question "upc code" in WaTunes:
Hi Paul,
To get started uploading your music, please follow the procedures below after you have create an account first by scrolling down to the bottom right side of http://watunes.com:
1: After creating an account, login to your account
2: Click on 'My Albums'
3: Click on the 'Add New Albums' button
4: Fill in album details (Cover Art is optional as we will not use it to deliver to the stores)
5: Upload Image File (600x600px JPG) & Audio File(s) (If you are uploading a single you can upload it in 320kbps MP3 or WAV. If you are uploading an album, please create a folder, input all audio files in the folder, and compress (.zip) the folder and upload it to our site.
That's it. After that, we'll go ahead and see that it gets delivered. :)
Please let us know if you have any further questions, comments, or concerns. Thanks!
Best regards,
Sammie Houston
SVP, Client Services
Sammie Houston replied on November 21, 2009 10:28 to the problem "problem in contact" in WaTunes:
Sammie Houston replied on November 20, 2009 20:54 to the idea "HELP" in WaTunes:
Good afternoon! I'd like to formally introduce myself to you. My name is Sammie Houston and I am the Senior Vice President of Client Services at Venzo Digital, the parent company of Watunes. To get started uploading your music, please follow the procedures below after you have create an account first by scrolling down to the bottom right side of http://watunes.com:
1: After creating an account, login to your account
2: Click on 'My Albums'
3: Click on the 'Add New Albums' button
4: Fill in album details (Cover Art is optional as we will not use it to deliver to the stores)
5: Upload Image File (600x600px JPG) & Audio File(s) (If you are uploading a single you can upload it in 320kbps MP3 or WAV. If you are uploading an album, please create a folder, input all audio files in the folder, and compress (.zip) the folder and upload it to our site.
That's it. After that, we'll go ahead and see that it gets delivered. :)
Please let us know if you have any further questions, comments, or concerns. Thanks!
Best regards,
Sammie Houston
SVP, Client Services
Sammie Houston replied on November 19, 2009 16:29 to the question "Album Info" in WaTunes:
Hi Thora,
Good day! It takes 4-6 weeks for contents to go live on iTunes and that time when it goes live you can input your iTunes ID (c.a.t.) by logging into your account, click on 'Edit Profile' and choose the Contact Info tab. Please let us know if you have any further questions, comments, or concerns. Thanks!
Best regards,
Sammie Houston
SVP, Client Services
Sammie Houston replied on November 18, 2009 01:08 to the question "In-Review" in WaTunes:
Hi David,
Good day! I've notified both the Content & Tech Teams to look into the issue with your album still being in review. This will be handled as swiftly as possible and direct feedback will be provided to you in a very timely manner. Please let us know if you have any further questions, comments, or concerns. Thanks!
Best regards,
Sammie Houston
SVP, Client Services
Sammie Houston replied on November 17, 2009 21:03 to the question "music" in WaTunes:
Hi onlyonegiz,
Good afternoon! I'd like to formally introduce myself to you. My name is Sammie Houston and I am the Senior Vice President of Client Services at Xeinge, the parent company of Watunes. Watunes is a social media networking site that allows artists & record labels to showcase their music on iTunes totally for free as well as only pay $12.95 per month for our VIP services for your music & video content to be be delivered to our numerable affiliates, please click the following link to view all of the stores where your content will be showcased http://www.getsatisfaction.com/watune.... WaTunes works with other music store services including eMusic, Rhapsody, MediaNet, Wal-Mart, Amazon, and VidZone all as part of our VIP package. WaTunes is non-exclusive, so there are no contracts or strings attach if you choose to cancel your distribution service. By canceling the WaTunes distribution service, we'll remove all contents from all music store services entirely free, there are no cancellation fees associated with WaTunes. Also, iTunes has a system called iTunes Link Maker (http://www.apple.com/itunes/linkmaker) where you can link your albums to your websites and profile pages via HTML coding. I've also added some links listed below for you to view at your leisure. If you have any further questions, comment, or concern please let me know. As SVP, Client Services, it's my personal objective to not only meet, but exceed your expectations as well as provide you with the best Customer Service in the industry!
Best regards,
Sammie Houston
SVP, Client Services
Sammie Houston replied on November 17, 2009 03:10 to the problem "Urgent Help" in WaTunes:
Hi Felipe,
Good day! As you have requested your account has been canceled & all information deleted from the Watunes database. Please allow 30 days for full take down of your content to reflect being off of all of our affiliates. We most certainly wish you nothing but the best in all of your future musical endeavors. Best wishes to you! Thanks!
Best regards,
Sammie Houston
SVP, Client Services
Sammie Houston replied on November 16, 2009 16:03 to the problem "problem" in WaTunes:
Sammie Houston replied on November 16, 2009 16:01 to the question "songs on line" in WaTunes:
Sammie Houston replied on November 15, 2009 23:50 to the problem "My albums empty" in WaTunes:
Sammie Houston replied on November 15, 2009 14:50 to the idea "II Tunes ID?" in WaTunes:
Sammie Houston replied on November 15, 2009 14:47 to the idea "show trakcs / albums in profile" in WaTunes:
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