Sanford's dashboard

Sanford set one of Sanford's replies as an official response to "wishlists" in Knock Knock

Sanford replied on December 04, 2009 00:46 to the idea "wishlists" in Knock Knock:

I promise - next year, this functionality will be included.

Sanford set one of Sanford's replies as an official response to "Denied access to shopping cart." in Knock Knock

Sanford replied on November 30, 2009 13:52 to the problem "Denied access to shopping cart." in Knock Knock:

Too funny.

Interesting that you found this - we intentionally disabled the Shopping Cart when the cart was empty.

Sanford replied on November 30, 2009 06:18 to the problem "Denied access to shopping cart." in Knock Knock:

Bryce - let me make sure I understand:

1. You entered products into your shopping cart (Adding them)
2. You click on the Shopping Cart link
3. Nothing happens.

If you have something in your cart (the number is not zero), and you do the Open in a New Tab, does it show the cart? With your products?

Sanford replied on November 30, 2009 05:24 to the problem "Denied access to shopping cart." in Knock Knock:

Bryce - please try again - we have updated the site recently.

Sanford replied on November 30, 2009 03:15 to the problem "Denied access to shopping cart." in Knock Knock:

Bryce - have you tried to make a purchase recently? If so, is the same thing happening?

And specifically, if you are having difficulty - can you go to the Help Menu and look at the About on Firefox and capture the version number?

Thank you.

Sanford replied on November 30, 2009 00:56 to the problem "Velvet rope" in Knock Knock:

Still an issue?

Sanford replied on November 30, 2009 00:56 to the problem "Denied access to shopping cart." in Knock Knock:

We have not heard from you in a while - can we assume this is resolved?

Sanford set one of Sanford's replies as an official response to "bugs/website comments" in Knock Knock

Sanford replied on November 30, 2009 00:55 to the problem "bugs/website comments" in Knock Knock:

Whitney -

So sorry I have not followed up - but some things have been addressed and will continue to be worked on:

1. We are working on improving the email signup - we are in the midst of some improvements there.
2. We are going to have accounts on the site in the near future - but you should be able to return to the site even if you leave in the midst of a cart fill. Come back - and your products should be in your shipping cart.

Speak to you soon.

And yes - I love it!

Sanford

Sanford replied on November 30, 2009 00:48 to the question "Why does my cart empty when I move to a different category?" in Knock Knock:

Elizabeth - if you could, please send an email to info [AT] knockknockstuff.com and pass along your details? I would like to investigate this further - this is an unusual action - we have not seen this before.

Sanford replied on November 30, 2009 00:47 to the problem "The Discount" in Knock Knock:

Heather - hopefully you have found that your code works now?

Once you get your coupon code, the link to get the code might not work.

Can you please contact info [AT] knockknockstuff.com and pass along your email for us to follow up?

Thanks.

Sanford set one of Sanford's replies as an official response to "Store locator" in Knock Knock

Sanford replied on November 30, 2009 00:44 to the question "Store locator" in Knock Knock:

We are working on an interface for our sellers to submit their addresses for our Store Locator. For now, please send an email to info [AT] knockknockstuff.com and pass along your details.

Sanford set one of Kelly Araujo's replies as an official response to "thanks" in Knock Knock

Sanford set one of Kelly Araujo's replies as an official response to "Big Desk Calendar" in Knock Knock

Sanford set one of Kelly Araujo's replies as an official response to "pregnant" in Knock Knock

Sanford set one of Sanford's replies as an official response to "shipping not available to Canada?!?!" in Knock Knock

Sanford replied on November 18, 2009 03:52 to the problem "shipping not available to Canada?!?!" in Knock Knock:

It should be working now - we have released an update to the site and corrected this problem. If you have issues, please email us.