Donna Standridge's dashboard

Alan H. replied on July 21, 2008 18:17 to the question "Why do product descriptions lose formatting on MySpace?" in Cartfly:

We are getting very close solving this issue and will let you know when we've resolved it.

Donna, feel free to add your store back to MySpace, because in most cases the bug does not show up, and it'll be fixed soon.

thelove replied on July 21, 2008 01:36 to the question "Why do product descriptions lose formatting on MySpace?" in Cartfly:

Ok thanks Alan, I do have FF3 (I believe) so maybe that is the problem, I'll read up on the myspace thing

Alan H. replied on July 21, 2008 01:01 to the question "Why do product descriptions lose formatting on MySpace?" in Cartfly:

thelove,

I'm having trouble tracking this down. In fact, your store (including description line breaks) looks fantastic in Firefox 2 (Mac), Opera 9.5 (Mac) and Safari 3 (Mac) but the store isn't even loading on your myspace page in Firefox 3 (Mac). I'm going to be asking some co-workers for assistance on this. In the mean time, this FAQ item usually clears up MySpace problems: http://www.cartfly.com/pages/faq/myspace#a2

thelove replied on July 20, 2008 04:03 to the question "Why do product descriptions lose formatting on MySpace?" in Cartfly:

I followed the link here from...
http://getsatisfaction.com/cartfly/to...
to follow up my question

the screen shots I took were in Mozilla so ... not sure about IE

http://www.myspace.com/thelovemafia

to take a look at it, I occasionally get a thing that says the site I am on isn't allowing the store to load also....

thelove started following the question "Why do product descriptions lose formatting on MySpace?" in Cartfly.

Alan H. replied on July 20, 2008 00:43 to the question "Why do product descriptions lose formatting on MySpace?" in Cartfly:

Donna,

I tried putting your store in my own profile on MySpace for a minute at it appears to be showing line breaks correctly. I'm attaching a screenshot.

I believe the problem is indeed likely style codes in your store, but to be sure, please let me know:

1. What browser you were using
2. If your problem persists in other browsers

This will help me isolate your problem.

Thanks!

Donna Standridge replied on July 16, 2008 10:56 to the question "Why do product descriptions lose formatting on MySpace?" in Cartfly:

I know there is a possibility it is the coding in my profile, but it is a really, really simple code - nothing too fancy. I've removed the store from the MySpace page until I get this all figured out, but if you need to see it or the coding, just let me know on that. My store URL:

https://saphoros.cartfly.com/saphoros

The first image is how it is supposed to look. Second image is how the same product appears on MySpace.

Alan H. replied on July 14, 2008 20:15 to the question "Why do product descriptions lose formatting on MySpace?" in Cartfly:

I was unable to duplicate this problem. My descriptions still look fine, and I used bullets. Additionally, as you say, the typeface, font size, and color remain intact.

To figure out why you are having this problem, I'm going to ask you to post your store URL as well as 2 images, depicting:

1. How it should look (how it looks on your admin page, "subdomain store", blog, facebook, or elsewhere), and

2. How it does look (on MySpace)

How can you take screenshots?
On windows: http://www.wikihow.com/Take-a-Screens... or Mac: Try Skitch for easy screenshots

Donna Standridge asked a question in Cartfly on July 10, 2008 12:01:

Why do product descriptions lose formatting on MySpace?

I had descriptions laid out very nicely in my store, including line breaks, bullet points, etc. When I put the store out on MySpace, it lost all of that formatting except for the font, font size and font color. Absolutely everthing was crammed together with no spaces or line breaks. Is there anything that can be done about that? It looks HORRIBLE!

Alan H. replied on July 06, 2008 09:19 to the question "Individual Store Policies and TOS" in Cartfly:

Looking into this. We'll get back to you. For now, roll with the assumption you can augment but not contradict the terms of service layed out on our website. Any TOS specified on your About page my not be legally binding.

I am not a lawyer (IANAL) and this is not an official company answer at this point, just guidelines for the interim.

Alan H. replied on July 06, 2008 09:13 to the question "Informing about another online store by giving out an information about the link?!" in Cartfly:

Currently, no, there is no way to make the link clickable.

Donna Standridge asked a question in Cartfly on July 05, 2008 11:52:

Individual Store Policies and TOS

Can an individual Cartfly store have it's own return policy and terms of service listed on it's About Us page?