John Holland's dashboard

John Holland replied on June 03, 2008 17:19 to the problem "Preference to Sites with Complete Search Phrase" in Searchme:

thanks for all that info. i talked to our search quality team, and and i'm hoping they'll drop in for a visit.

regardless, thanks, we totally appreciate this feedback!

John Holland set one of John Holland's replies as an official response to "Spotting Spam" in Searchme

John Holland replied on June 03, 2008 15:25 to the idea "Spotting Spam" in Searchme:

hi, ajk-

we actually are using our classification to fight spam.

you can read more about other spam-fighting efforts in several entries about fighting spam on the searchme blog, starting here:

http://blog.searchme.com/2008/04/07/

that said, fighting spam is really hard, and i apologize for the spam you might find in searchme. at least you can see it and skip over it with our visual interface!

John Holland replied on June 03, 2008 15:21 to the problem "Preference to Sites with Complete Search Phrase" in Searchme:

hi, ajk-

the best i can say right now, is that relevance is hard business. i will report this issue to our search quality team.

i may be able to get someone here to discuss it.

would you mind sharing the query you tried, and the result you had hoped for?

John Holland set one of John Holland's replies as an official response to "Defining Search Purpose" in Searchme

John Holland replied on April 08, 2008 16:52 to the idea "Defining Search Purpose" in Searchme:

hey, that's a cool idea. i will pass it on to the team!

John Holland set one of John Holland's replies as an official response to "Spammy Directory Listings" in Searchme

John Holland replied on April 04, 2008 16:36 to the question "Spammy Directory Listings" in Searchme:

Bummed about search engine spam in our Searchme? That makes two of us!

Would you believe that after we crawl the web, nearly half of the pages we find get tossed out as useless spam? And still, it's not enough.

Our spam-fighters are working hard to detect and remove this kind of spam from the index, but there are a couple of issues.

I'll see if I can get one of spam-fighters to post here about it.

John Holland set one of John Holland's replies as an official response to "Top 10 Variety" in Searchme

John Holland replied on April 04, 2008 16:33 to the idea "Top 10 Variety" in Searchme:

This is a really cool idea that we need to bake pretty well. There are really two pieces here:

1. The "variety" piece.

2. A "show additional results from this site" piece.

The variety piece is really for our search quality team to focus on. When is it ok to "bury" a great web page behind the first result from that site.

As for the #2, there are some navigational things to think about.

Regardless, this is a cool idea and a lot of other people agree with you. We'll work on this one, I promise!

John Holland replied on March 23, 2008 21:30 to the idea "Scroll search results by using arrow keys" in Searchme:

Mouse-scrolling is probably the second biggest request! I'm actually not sure of the status of the feature... we haven't announced it.

But it is definitely on the list as a greatly requested feature!

John Holland replied on March 23, 2008 18:47 to the idea "Scroll search results by using arrow keys" in Searchme:

yeah, so sorry. this is a known issue, and we are doing our best to fix it asap.

John Holland set one of John Holland's replies as an official response to "Scroll search results by using arrow keys" in Searchme

John Holland replied on March 23, 2008 18:27 to the idea "Scroll search results by using arrow keys" in Searchme:

Try using the left and right arrow keys to move back-and-forth through the stack of pages.

There is a bug that keeps them from working; we're trying to squash it.

John Holland set one of John Holland's replies as an official response to "How frequently does Searchme index pages?" in Searchme

John Holland replied on March 23, 2008 16:31 to the question "How frequently does Searchme index pages?" in Searchme:

We update our index as often as every 10 minutes depending on the type of information and how often it changes. We're working to make our index one of the freshest online.

John Holland set one of John Holland's replies as an official response to "When will Searchme have a deep, comprehensive index?" in Searchme

John Holland replied on March 23, 2008 16:30 to the question "When will Searchme have a deep, comprehensive index?" in Searchme:

We feel that our index provides adequate coverage, but we know that we have a long way to go. We’re refining it daily, so we expect it to get better every day.

John Holland set one of John Holland's replies as an official response to "Does Searchme hold any patents?" in Searchme

John Holland replied on March 23, 2008 16:30 to the question "Does Searchme hold any patents?" in Searchme:

We have several patents that relate to vertical search technology, our user interface, and our base search engine.