Seth's dashboard

Seth replied on November 23, 2009 16:57 to the problem "License key mysteriously disappeared." in Postbox, Inc.:

Mahkato,

Thanks for the information. I've asked sales to resend you the license key.

-Seth

Seth replied on November 22, 2009 20:43 to the question "What happened to the Compose Message Window Icon" in Postbox, Inc.:

samplereality and Voice,

Thanks for pointing out this issue. I've started a bug on creating a separate window icon for the compose window.

-Seth

Seth replied on November 22, 2009 20:30 to the problem "Postbox hogs massive amounts of CPU when screensaver goes on." in Postbox, Inc.:

Robio,

Yes, it is possible to only index local files. (I'm assuming you are talking about the mail under "Local Folders").

Go into Tools | Account Settings, and for your gmail IMAP server, look under "Offline & Disk Space" and uncheck the "Index Messages".

By default, Postbox indexes messages for all accounts (except NNTP accounts).

-Seth

Seth replied on November 22, 2009 20:05 to the problem "License key mysteriously disappeared." in Postbox, Inc.:

Mahkato,

Are you using Postbox on Mac or Windows?

-Seth

Seth replied on November 22, 2009 19:32 to the problem "Characters encodings in todos" in Postbox, Inc.:

Laurent,

Can you provide a sample of the characters you are using and a screen shot of the broken todo?

UTF-8 is supported, but perhaps Postbox is failing to convert from another encoding?

-Seth

Seth replied on November 19, 2009 23:09 to the question "How to save a search, there is no file/new/save search / in postbox" in Postbox, Inc.:

AGlyon,

I see "File | New | Saved Search..." in Postbox 1.1.0b2, too.

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.5) Gecko/20091112 Postbox/1.1.0b2

Are you using any add-ons?

-Seth

Seth replied on November 19, 2009 20:40 to the question "How to save a search, there is no file/new/save search / in postbox" in Postbox, Inc.:

AGlyon,

I see "File | New | Saved Search..." in Postbox 1.0.2 on Mac OS X.

What version and platform are you using?

-Seth

Seth replied on November 18, 2009 22:13 to the problem "version 1.0.2 crashes after upgrade" in Postbox, Inc.:

jpmaxman,

Yu posted a screen shot to the Apple Crash reporter with a SIGABRT in it.

Can you find and send the complete crash report to support@postbox-inc.com?

Thanks in advance,

-Seth

Seth replied on November 18, 2009 01:12 to the problem "Long messages do not display correctly" in Postbox, Inc.:

Bex,

Thanks for sending us the message. I'm able to reproduce the bug and I'm investigating the issue.

-Seth

Seth replied on November 17, 2009 17:56 to the idea "Would really like to see a version made for Linux." in Postbox, Inc.:

Chris,

Thanks for your kind words about Postbox, we appreciate them!

Please se Sherman's post about a Linux version http://getsatisfaction.com/postbox/to...

-Seth

Seth replied on November 17, 2009 17:53 to the problem "Search Results Not Returning Good/Proper Results" in Postbox, Inc.:

Josh,

1) the "Jess won't find mails from Jess" problem

That should work, as we index and search over the From headers. Once you figure out which message Postbox is failing to find, can you check a couple things for me?

a) What is the From header? For example: "From: Jess Smith <jsmith@gmail.com>"

b) Is the folder that contains the message is fully indexed? (Do Tools | Indexing | Index This Folder)

2) the "Jess won't find mails from Jessica" problem

To keep search fast and the improve the quality of search results, we don't automatically do prefix searching. If you want to find both Jess and Jessica, search for Jess* (note the trailing asterisk).

There is a hidden pref (mail.search.auto_prefix) that will automatically treat all searches as prefix searches.

3) "spotlight integration"

We have a bug tracking that issue, so it's on our radar.

Thanks for using Postbox,

-Seth

Seth replied on November 17, 2009 17:36 to the problem "Long messages do not display correctly" in Postbox, Inc.:

Bex,

Can you send a screenshot of the problem and a copy of the messages source to support@postbox-inc.com?

A few more questions:

1) Is this message a reply or a forwarded message?
2) When you view the message source, does the have a signature (at the point where it gets cut off?)

-Seth

Seth replied on November 17, 2009 01:45 to the problem "license failed restore settings" in Postbox, Inc.:

Behezad,

> 4) Since I had a licensed copy from before I did not get any
> messages/warning for the demo version.

Can you elaborate on this? Does that mean you had entered the license once before?

Are you on Windows or Mac? I'm interested to know what's in your Profile directory, if you have multiple profiles, or if the "old files" are still there.

http://getsatisfaction.com/postbox/to...

Thanks,

-Seth

Seth replied on November 17, 2009 00:10 to the problem "license failed restore settings" in Postbox, Inc.:

Behezad,

Thanks for letting us know about this serious issue.

A few questions:

1) Was this Postbox 1.0.2 or another version?
2) Did you lose all your settings and and emails immediately upon entering the license, or upon the next restart?
3) Do you have any add-ons installed?
4) Did you see the notifications (over the the past two weeks) warning you that the demo version would be expiring soon?

Thanks,

-Seth

Seth replied on October 27, 2009 17:05 to the problem "No - show quoted text - link for forwarded messages content" in Postbox, Inc.:

Mark James Adams,

Thanks for letting me know what the issue was. I've started a bug on this problem, and will you know if we implement something like "hide / show" signature.

-Seth

Seth replied on October 27, 2009 17:04 to the idea "How do I not send a vcard?" in Postbox, Inc.:

Mark James Adams,

You can use the attach button to not send a vCard. See the attached screen shot.

You can also use the File | Attach menu.

-Seth

Seth replied on October 27, 2009 16:51 to the problem "conversation view, sending and assign topic e-mail are not working" in Postbox, Inc.:

Ludovic,

Can you try Postbox 1.0.2 and see if it works for you? We've updated to a new version of SQLite.

-Seth

Seth replied on October 27, 2009 16:23 to the idea "Add Redirect option to message options" in Postbox, Inc.:

Steven, CharlesH and manfred,

mailredirect now supports Postbox, and it is now listed on our add-ons page, see http://www.postbox-inc.com/extensions/

For details, see http://getsatisfaction.com/postbox/to...

-Seth

A comment on the idea "List of TB Extensions to port to PB" in Postbox, Inc.:

Clemens,

Thanks for contacting Ronald and asking him to port mailredirect to Postbox!

I've confirmed it works with Postbox, so I've added it to our extensions page, see http://www.postbox-inc.com/extensions/

Thanks again,

-Seth – Seth, on October 27, 2009 16:21

Seth replied on October 27, 2009 04:47 to the question "Conversation view broken in newsgroups (NNTP)" in Postbox, Inc.:

This is fixed in Postbox 1.0.2:

http://getsatisfaction.com/postbox/to...

Thanks,

-Seth