Stephane Hamel's dashboard

Stephane Hamel set one of Stephane Hamel's replies as an official response to "How to recover my license code" in Immeria

Stephane Hamel replied on November 26, 2009 15:34 to the question "How to recover my license code" in Immeria:

Send an email to support@WebAnalyticsSolutionProfiler.com with as much details as possible: name, email, which product, quantity, estimated purchase date and we'll resend you the original purchase confirmation email.

Stephane Hamel set one of Stephane Hamel's replies as an official response to "How do I manually crawl our registration funnel?" in Immeria

Stephane Hamel replied on November 23, 2009 14:13 to the question "How do I manually crawl our registration funnel?" in Immeria:

You might want to look at http://getsatisfaction.com/immeria/to... to enable logging of all tags when you browse your site.

1) Using Dejaclick along with WASP is a great way to automate validation of online processes such as registration or checkout
2) With the info above, you can simply go through your process and once completed, export the data to Excel

If you use Dejaclick from AlertSite check out their monitoring service. It's a great way to enhance your online analytics by including performance monitoring.

Stephane Hamel set one of Stephane Hamel's replies as an official response to "log instead of separate tabs" in Immeria

Stephane Hamel replied on November 21, 2009 15:53 to the question "log instead of separate tabs" in Immeria:

This isn't directly supported for now...

But here's a trick to do something similar.
1) When the sidebar tab is open, click Help/Options and make sure the box is checked for "Always on".
2) Do Advanced/Crawl and specify the location of the WASP Tag File you want. Make sure the Policy is set to Flush.
3) Crawl just 1 page so the database file is created
4) Close the Crawler Wizard
5) Browse wherever you want on your site (do not go on other sites as this would switch WASP into Market Research mode)
6) Once you've visited the pages you want, do File/Save Log As... into an Excel file (Note the number of items exported is constrained by your license)

Open the Excel and you'll have all the tags! :)

A redesign of the sidebar view is being considered for a later release.

A comment on the problem "Downloaded Free Trial Version - No License Key or PayPal Transaction #" in Immeria:

You can download WASP from http://WebAnalyticsSolutionProfiler.c... (visit the page with Firefox, so you can see the addon download)

Or go to https://addons.mozilla.org/en-US/fire... – Stephane Hamel, on November 12, 2009 18:34

Stephane Hamel set one of Stephane Hamel's replies as an official response to "Satisfaction with WASP" in Immeria

Stephane Hamel replied on November 10, 2009 00:13 to the question "Satisfaction with WASP" in Immeria:

Of course, if I answer myself I would sound biased. One thing you could do is go to the Yahoo! Groups forum talking about Web analytics and search for WASP.
Here's a couple of references:
- http://tech.groups.yahoo.com/group/we...
- http://tech.groups.yahoo.com/group/we...
- http://tech.groups.yahoo.com/group/we...

You can also check on Twitter

WASP received the WAALTER award (Web Analytics Association Leadership and Technical Recognition), a proof that it's an innovative solution and is well accepted in the web analytics community. See http://www.webanalyticsassociation.or...

You can peruse this forum to see the type of bugs & requests, and the level of support I've been offering.

Check out the reviews at https://addons.mozilla.org/en-US/fire...

And maybe other people will comment here.

Regards,
Stéphane

Stephane Hamel set one of Stephane Hamel's replies as an official response to "Post Crawl Error - Javascript Popup requiring 100+ clicks" in Immeria

Stephane Hamel replied on November 09, 2009 17:27 to the problem "Post Crawl Error - Javascript Popup requiring 100+ clicks" in Immeria:

This will be fixed in v1.30, coming up shortly (probably later on this week)

A comment on the question "Identification issue with GA? How do we know if code is running or not." in Immeria:

I think I've seen somewhere there was some conflicts between Clicky or ClickTale and GA, not sure (you might want to search for that on Google). Make sure to remove the "catch/try" from there while you debug... Use something like Firebug to see if there are any errors, etc. At this point, it's not a WASP bug and if you need more help I'll be glad to look into it as part of my consulting practice. – Stephane Hamel, on November 07, 2009 16:44

Stephane Hamel set one of Stephane Hamel's replies as an official response to "Identification issue with GA? How do we know if code is running or not." in Immeria

Stephane Hamel replied on November 07, 2009 16:22 to the question "Identification issue with GA? How do we know if code is running or not." in Immeria:

WASP detects ClickTale and Clicky on your pages, but somehow, GA doesn't seems to fire. Even if you see it in the source code it doesn't mean the code actually works. WASP looks at the running code, not the source code. If it doesn't show GA in the status bar, there is a very high chance the code isn't working. Do you see stats in GA at all?

You might want to try removing the "try/catch" around the GA code while you are testing, so if there's a JavaScript error at least you will know about it.

Stephane Hamel replied on November 05, 2009 18:36 to the question "Waiting for license key delivery from yesterday's purchase" in Immeria:

License was sent and confirmed.

Stephane Hamel replied on November 03, 2009 13:53 to the question "Waiting for license key delivery from yesterday's purchase" in Immeria:

Hi Claire,
I see your purchase and I received a copy of your license key. Check in your SPAM folder or send me an emai to shamel(at)immeria(dot)net and I'll resend your keys.

Stephane Hamel set one of Stephane Hamel's replies as an official response to "can't purchase" in Immeria

Stephane Hamel replied on October 28, 2009 18:36 to the question "can't purchase" in Immeria:

This happens with some AMEX card, but not all of them. Answer from payment processor was "ask your client to call Amex to see why it doesn't work"...

Stephane Hamel replied on October 21, 2009 20:30 to the question "Stuck on the 1st window of the crawl configuration wizard" in Immeria:

Please let me know which site you are trying to crawl & the parameters you are using up to step 3. I will give it a try on my end.

Stephane Hamel set one of Stephane Hamel's replies as an official response to "Can I change the install directory of the plug-in?" in Immeria