Shane Martz's dashboard

Shane Martz replied on November 20, 2009 15:12 to the problem "GeoLocating an iPod... works well, but what happened here?" in Skyhook Wireless:

We responded to your emails already.

Shane Martz replied on November 19, 2009 14:20 to the question "How much database info will be cached and how long?" in Skyhook Wireless:

That is all about where you are. It is a specific file size and holds as much as it can for that area. You only have one file in cache.

A comment on the question "How do I find the MAC Address on my Wireless Access Point?" in Skyhook Wireless:

If you DD-WRT a router it will use the same MAC address as every other DD-WRT router. If you submit that MAC address it will instantly be quarantined. You would need to change that MAC address or put the original firmware back onto the device. – Shane Martz, on November 18, 2009 03:14

A comment on the question "Why can't my iPod find it's location" in Skyhook Wireless:

I have not submissions from you for that MAC address. Did you get the confirmation email after submission? – Shane Martz, on November 16, 2009 16:13

A comment on the question "Why can't my iPod find it's location" in Skyhook Wireless:

Your submission wouldn't have been processed and pushed into production until this morning. Please verify you still cannot get a location. – Shane Martz, on November 16, 2009 16:09

A comment on the question "Why can't my iPod find it's location" in Skyhook Wireless:

I have your submission and i would like to help you get this worked out. Ill email your hotmail account so we can discuss. – Shane Martz, on November 12, 2009 21:26

A comment on the question "Why can't my iPod find it's location" in Skyhook Wireless:

If you added it yesterday then you need to wait until next week for this weeks processing and then production update. – Shane Martz, on November 12, 2009 14:20

A comment on the question "Why can't my iPod find it's location" in Skyhook Wireless:

The sticker on the bottom of the router is for the LAN interface of the router and never for the WLAN (Wireless LAN) – Shane Martz, on November 11, 2009 14:25

A comment on the question "Why can't my iPod find it's location" in Skyhook Wireless:

Your MAC address was added on 9/15. If you are having issues then you may have submitted the wrong MAC address. I see you submitted 3C and 3D. Typically the WLAN MAC address is sequential and 2 spots after the wired MAC address. This is not a set in stone rule and some manufactures choose these at random like D-Link. my suggestion is to use a stumbler program that will show you the MAC addresses for near by access points. Then you can see what your iPod can see for WiFi MAC addresses. Also if you dont mind spending 99¢ there is an app called WifiTrak for the iPhone/iPod Touch – Shane Martz, on November 10, 2009 14:13

A comment on the question "Why can't my iPod find it's location" in Skyhook Wireless:

001FF3C3E9F5 went live this morning and 00-0F-A3-73-DE-24 is accepted for processing and will be injected into the database on monday 11/16 – Shane Martz, on November 09, 2009 16:50

Shane Martz set one of Shane Martz's replies as an official response to "Are they in your data base?" in Skyhook Wireless

Shane Martz replied on November 04, 2009 15:00 to the question "Are they in your data base?" in Skyhook Wireless:

As we went over before 00:18:39:74:96:BF is in the database, however 00:18:39:74:96:C0 has never been submitted to us.

Shane Martz replied on November 02, 2009 17:25 to the question "location error 5" in Loki:

Can you please give me more information about the problem you are having. Version information, platform, SDK, API, etc etc...

A comment on the problem "Snow Leopard Support" in Loki:

Its up to QA... – Shane Martz, on November 02, 2009 17:17

Shane Martz set one of Shane Martz's replies as an official response to "remove mobile wifi ap please" in Skyhook Wireless

Shane Martz replied on October 26, 2009 15:45 to the problem "remove mobile wifi ap please" in Skyhook Wireless:

I went ahead and had that quarantined. This MAC address update will go into effect on Monday.

Shane Martz replied on October 26, 2009 15:25 to the question "Problems with skyhook & MAC address :)" in Skyhook Wireless:

Sounds like you may have submitted the wrong MAC address. The MAC address you submitted seems to be an iPod sequence. I will email you to continue to assist you on this matter.

Shane Martz replied on October 22, 2009 19:04 to the question "How do I request a scan in my area?" in Skyhook Wireless:

I can see if I can get our Driver manager to get into your area. What area are you located in?

Shane Martz set one of Shane Martz's replies as an official response to "How do I request a scan in my area?" in Skyhook Wireless

Shane Martz set one of Shane Martz's replies as an official response to "No wifi out in the country!!" in Skyhook Wireless