Shawn's dashboard

A comment on the question "I just submitted a help ticket. Now what?" in PBwiki:

I have this same experience - both trying to connect to a nonexistent corporate server AND briefly seeing salesforce.com. I have to quit my VPN to submit a ticket. I also had this experience when I was trying to download a white paper. – Cathy, on June 05, 2008 22:03

A comment on the question "I just submitted a help ticket. Now what?" in PBwiki:

I'll take a look at that. This is my first wiki, and as far as I can tell, no one else in the department that I'm setting it up for has done one either--what I really need is "PBWiki for Super-Dummies"! But the community forum looks like it might be the next best thing. Thanks! – Rich Stewart, on June 04, 2008 20:27

A comment on the question "I just submitted a help ticket. Now what?" in PBwiki:

ski: Sorry you're having problems. I notice that you've had other interactions on Get Satisfaction in the past few months, and that PBWiki answered some of those questions for you, so I'm a little unsure about your current confusion. What can we do to help fix the problem you're having now? – Eric Suesz, on May 28, 2008 07:05

ski replied on May 27, 2008 08:10 to the question "I just submitted a help ticket. Now what?" in PBwiki:

Yes, what happens? I needed helped, clicked support, wrote my email, clicked submit, and landed on this page. Huh? Why? Am I supposed to do something here? I just wrote my support request and now it's gone and I don't want to write it again. Is this pbwiki a real company or some kind of school project or what? I'm not joking. I can't tell. I thought it was a real site but now I really have no idea. If it is a school project, great job kids! If it's a "real" company, I'd have to say "needs work."

A comment on the question "I just submitted a help ticket. Now what?" in PBwiki:

Nitpicker: You can either reply to Paul's original question -- this overall topic -- or you can add a comment. Replies go to everyone; comments go only to the person you're leaving a comment for. Hope this helps. – Eric Suesz, on May 17, 2008 04:19

Nitpicker replied on April 19, 2008 15:49 to the question "I just submitted a help ticket. Now what?" in PBwiki:

This is a response to "Reply to Paul Singh's question"

WHAT QUESTION?

Here is the beginning of what Paul said just above the quoted phrase above:

Joana - I'm sorry you're frustrated. ....

There is no question in it.

AQRRRRGH.

A comment on the question "I just submitted a help ticket. Now what?" in PBwiki:

When I comment on a comment, there seems to be no indication of what I am commenting on. I said "HOW?" but without the connection to the thing I was referring to, it makes no sense to anyone. Is there some reason for this to work in such a useless way? When this is all about wikis, and wikis don't have that kind of problem, why don't we use wikis for this discussion instead of this mess? – Nitpicker, on April 19, 2008 15:40

A comment on the question "I just submitted a help ticket. Now what?" in PBwiki:

How's that search for weekend support staff coming along there, Paul? – Guy Fawkes, on April 18, 2008 12:50

supervisor started following the question "Student project" in PBwiki.

Shawn started following the question "I just submitted a help ticket. Now what?" in PBwiki.

Guy Fawkes replied on April 07, 2008 21:46 to the question "Student project" in PBwiki:

You can easily do this if you are using a 1.0 PBwiki. Currently, it is not (easily) possible with a 2.0 wiki.

Shawn asked a question in PBwiki on April 07, 2008 21:10:

Student project

Can I have students in my classlog into my wiki as writers, create/add a wiki page and link that page to my wiki? I don't know that all of them have e-mail addresses so I don't know if the invite function would work. Any suggestions?