Shimon Sofer's dashboard

Dear Kim

You probably tried to attach the same file names to the same collection and this is wrong.

In order to move files from laptop to pc you can do one of the following

1. Use Ctrl-C and Ctrl-V on the file itself (in the list box below the viewer) and paste the file to some known directory using a regular windows explorer

2. Right click and choose export (tif format)

Make sure that you use a collection which doesn't have the same file names.

If you are using the default 'my scanned pages' file you can
1. rename it on windows explorer (after the export)
2. Instead of using 'attach' use 'import'

Please confirm if that helps

1. Please send an example of a scanned page to support@42tags.com
2. Please try scanning with other software tools like paint.net

You can create as many collection with the same name and differentiate between them by giving them different tags.

For example - 2 collection named 'receipts' one with tags "bike,2008" and the other with tags "new house".

In order to merge them you can use the clipboard "ctrl-c/x" and "ctrl-v" and to select the files and past them in the other collection

Press Tools->Scan Settings (from menu) and the check the 'show native scanner gui' and you can use the scanner gui.

In the native gui you will have the option to select region of scan.

The reason you see this is that the scanner is trying to be "smart" and guess where the content of the scan should be, we are going to handle this in next version.

Please note that you can go the 'windows recycle bin' to find the files their,
although you need to be careful when restoring

Thank you guys!

If you could help us translate to Swedish and Norwegian we would be very happy.

You can email us to support@42tags.com and we will send you the details.

Of course that in this case you will receive a free license as a small gratitude.

Shimon

Make sure that the original location does not appear.

Make a search of '42Tags' so you can be sure you moved the right folder.

you don't have to attach both you can use import, read my latest posting.
you need to click 'My scanned pages' at the bottom. – Shimon Sofer, on May 11, 2009 06:12

OK - I understand now...

In the bottom you can see the 'files viewer' it contain 2 lines - the first is 'My scanned pages' and the second is 'AnyDVD'.

These are the files of your new collection.

If you will select 'My scanned pages' you could see the image again.

The viewer display what you select at the bottom.

If you select 'AnyDVD' nothing will be displayed but you can 'Open','Email', 'Rename', etc.. the 'AnyDVD' file

Does that answer your question ?

Did you try to select 'My scanned pages' item ?

Please send a screen shot after ISO attachment.

You are right.

Indeed it is missing we are working on it and I believe we will release a solution soon.

Hello.

First I apologize for the delay in our answer.

Press Tools->Scan Settings (from menu) and the check the 'show native scanner gui' and you can use the scanner gui.

We will publish a fix in the next version so you could scan without the 'native gui', please send your email to support@42tags.com and we will update you on that fix.

Shimon

Until now every month or two we released a new version with goodies
and bug fixes.

We cannot obligate to a time line but it is already on our road map.

read our blog and learn about the features we added from version to version (http://www.42tags.com/blog/)

If there any other features you are interested we will be happy to hear!

Among our plans
1. Explanatory video tutorials
2. Improved User interface
3. Backuping (CD/DVD/...)
4. Targeting big firms with an enterprise version (higher price)

Shimon

Hello Jim

You have 2 options (at least...) :

Option #1
1. You scan all your documents into a single file (e.g. 'My scanned pages')
2. Open the 'reorder-pages' tool button (see a "1-2" icon above the image viewer)
3. Now you can select all correlated pages and then select copy (control-c), you can paste these images on any collection, you can even start a new one and just click the viewer and press (control-v) to paste

Option #2
1. You scan all your documents into a single file (e.g. 'My scanned pages')
2. Right click the file in files explorer (below image viewer) and press duplicate several times (each time you will create a file).
3. From the first file, delete all pages which aren't relevant for the first category (you can delete multiple pages easily by opening the reorder pages and then select pages to delete and press control-x).
3. From the second file, delete all pages which aren't relevant for the second category (you can delete multiple pages easily by opening the reorder pages and then select pages to delete and press control-x).
4. Select the file on files explorer (by clicking on it) and press control-C, you can paste it to any other collection as a separate file or to combine to other file.

Please ask, any more questions if unclear.

Thanks for using 42Tags!

Shimon

The scanned documents are stored in 42Tags as a TIFF file (with Jpeg compression). This allow multiple pages in one file.

You can always export your file to PDF by clicking the EXPORT button.

In 42Tags you can create collections and tag them, the search will be using the tags.

The file naming is less important if you know how to reach the collection (e.g. one of the tags or collection name or...)

Make sure that 'My scanned pages' is selected. (or other tif file)

You can use the 'import' tool (see a document with a plus icon on top left) and just select your image files, they will be added to a single file.

you can later re-arrange them by pressing the 1-2 icon.

Thank you for your elaborated feedback.

I understand your concern and I hope that I could explain a little so you will be more relaxed.

* File content is saved AS IS and File name has a short prefix - you already knew that.

* All your data is in one folder - '42Tags' which is usually under 'My documents'.

If you save the data and the installation exe of 42Tags then even if we disappear (and
we do not intent too...) you have all you need to keep going if you have

1. XP or VISTA computer (I believe they will be around for at least 10-15 years)
2. Your data and 42Tags installation exe

This is all what you need in order to get access for your data from within 42Tags.

Let's think for another scenario...

No XP or VISTA machine in the world , no hardware exists which supports them - year is 2030 (guess..)

You have the data which all the files in it but without nothing to do with the 42Tags installation exe

In this case you enjoy that we use an open xml standard which is readable to describe the meta data!

You need to open the Configuration folder under 42Tags and look for 4 xmls (you can open with notepad) each one describing meta data with very readable format (-if you know xml and scripts it will be easier).

You enjoy the fact that there is NO binary meta data only 4 readable XMLs that it!

From this data you can build all the tagging and information!

What we are going to do in the future regarding this -
* you would have an option to burn a DVD or CD directly with everything inside, so when you
put it in another computer nothing need to be installed and the application would run immediately!

For any further question, feel free to contact.

Shimon Sofer,
42Tags

After looking on machine using remote connection we saw that the configuration files were empty (!!) containing only NULLs.

Ricky reported on a lot of malware and adware application that were installed and caused other problems.

He will use a backup in order to restore the files. ('42Tags' and its subfolders - Data and configuration).

Always have a backup ! Great for viruses, malwares, other creatures...

Use Tools->Backup to see our recommendations for backup.