Shpigford's dashboard

Shpigford set one of Shpigford's replies as an official response to "Please reply to: alexhbnme@aol.com" in TrackThePack

Shpigford replied on May 11, 2009 19:31 to the problem "Please reply to: alexhbnme@aol.com" in TrackThePack:

Hi Jacquelyn. Unfortunately TrackThePack is not responsible for the delivery of any packages. We simply relay the information given to us by UPS, FedEx, DHL, and USPS.

You will need to contact the carrier directly if you are having trouble with a package.

Shpigford set one of Shpigford's replies as an official response to "Option to search the archive" in TrackThePack

Shpigford replied on May 08, 2009 04:27 to the idea "Option to search the archive" in TrackThePack:

Thanks for the idea! I hadn't thought of that. Definitely a good one. Will put it on the list.

Shpigford replied on May 07, 2009 03:58 to the praise "Great site" in TrackThePack:

Thanks for the kind words and for being a TrackThePack user!

Shpigford replied on May 05, 2009 22:35 to the idea "Forum and widget" in TrackThePack:

Hi CFultz...so how would a forum differ from our current support area:

http://getsatisfaction.com/trackthepack

You can share ideas, comment on other ideas, etc etc.

Shpigford replied on April 28, 2009 13:02 to the question "Track Packages sent via TNT" in TrackThePack:

Hey Richard, unfortunately I can't give you a hard timeline here. I'm reworking a lot of core things and it could take a few weeks or as long as a month or two.

Sorry that's the best I can do right now.

Shpigford replied on April 20, 2009 21:55 to the question "Track Packages sent via TNT" in TrackThePack:

Hey Richard, yep that's exactly what I needed. Will take a bit of time to get it all implemented and live, but this is very helpful.

Shpigford replied on April 17, 2009 00:01 to the question "Track Packages sent via TNT" in TrackThePack:

Hey Richard. Sorry about that. TrackThePack's email seems to be revolting right now.

Thanks!

Shpigford replied on April 15, 2009 21:36 to the idea "track multiple packages from different shippers in one screen" in TrackThePack:

Ahhhhhhhh. I see, I see.

You know, the idea of a single "master" map is actually pretty good.

I'll see about getting that built in.

Thanks for the suggestion!

Shpigford replied on April 15, 2009 21:19 to the idea "track multiple packages from different shippers in one screen" in TrackThePack:

Then I don't think I'm following what you're asking for. Are you saying you want one big map that has all of your tracking numbers routed?

I'm not really understanding what you mean by "on one screen" here.

I need a few more details from you on this...

Shpigford replied on April 15, 2009 20:52 to the idea "track multiple packages from different shippers in one screen" in TrackThePack:

You just enter them one at a time on the home screen then they all will be aggregated on the same screen.

Shpigford replied on April 15, 2009 20:32 to the idea "track multiple packages from different shippers in one screen" in TrackThePack:

Hi G Garza...that's exactly what TrackThePack does. Just go to trackthepack.com and enter in all the numbers from different shippers that you'd like. :)

Shpigford replied on April 14, 2009 16:20 to the idea "Brilliant idea to make you beloved and rich" in TrackThePack:

I've given this some thought before (and it's certainly been suggested before) but the issue here is that regardless of if it's a "native" iphone app or if it's just an iPhone-formatted version of the site...it still has to ping the server (and occasionally the API's of UPS/FedEx/etc).

So it being "native" doesn't necessarily offer you any benefits.

I'd be interested to hear what you'd say the benefits are of having an actual iPhone app versus just an iPhone formatted version.

Shpigford replied on April 09, 2009 19:00 to the question "Track Packages sent via TNT" in TrackThePack:

Yep, that'd be perfect.

Thanks Richard!

Shpigford set one of Shpigford's replies as an official response to "Track Packages sent via TNT" in TrackThePack

Shpigford replied on April 08, 2009 20:21 to the question "Track Packages sent via TNT" in TrackThePack:

Hey Richard. TNT package tracking is pretty close to being done.

Would you mind sending me a few tracking numbers that we can test? The more we can test, the sooner it will be out.

If you'd rather email them to me, that's fine: support at trackthepack dot com

Thanks!

Shpigford set one of Shpigford's replies as an official response to "tracking with delay !" in TrackThePack

Shpigford replied on April 08, 2009 12:43 to the problem "tracking with delay !" in TrackThePack:

Hi Miguel. Unfortunately this isn't something we control.

The tracking number you are tracking is via USPS. USPS has notoriously horrible tracking information...especially for international packages (like the one you are tracking).

There simply isn't anything we can do about that until USPS gets their act together and starts providing better information for us.

Shpigford replied on April 03, 2009 15:25 to the idea "Sort packages in reverse chronological order" in TrackThePack:

Home screen is sorted by delivery date...so whatever is closest to being delivered is at the top. The thing is, there are literally dozens of ways to sort the packages so if we start adding options to change sorting, it can just getting really hairy, really fast.

So far we've really had very few requests for the ability to change sorting (maybe 3, total). So depending on if people request it more, we'll see about getting it added.

Thanks for the feedback and would love to see a link to that blog post. :)