Simon Smethurst-McIntyre's dashboard

Simon Smethurst-McIntyre replied on July 15, 2009 16:36 to the problem "Custom Avatars not displaying" in SocialGO:

I have emailed this to support@socialgo.com now as it still hasn't been resolved

Simon Smethurst-McIntyre replied on June 19, 2009 09:03 to the problem "Custom Avatars not displaying" in SocialGO:

the network in question is http://hownow.enownow.com

Simon Smethurst-McIntyre reported a problem in SocialGO on June 19, 2009 09:03:

Custom Avatars not displaying

We're using the API to put custom avatars for people. In reality people choose from a standard default avatar from socialgo, but this seemed to be the only way to do it. This was working fine but it appears that you've changed something as now rather than the full url of the avatar image being used as the image link as it was before it's instead got a prefix

i.e. what should be: http://static.sgcdn.net/cache/43508/t...

is instead: http://static.socialgo.com/cache/4350...

Have you disabled this part of the API? or is this a bug?

Simon Smethurst-McIntyre replied on May 15, 2009 13:54 to the question "Urgent- Custom registration URL displayed with extra http://" in SocialGO:

thanks Alex

Simon Smethurst-McIntyre replied on May 15, 2009 08:53 to the question "Urgent- Custom registration URL displayed with extra http://" in SocialGO:

Can you please give me an update on this. We are basically holding back the launch of our network because of this issue. It is surely a very quick fix. Just to reiterate we are trying to direct to an external registration URL (using the option under advanced network settings to do so), but the URL has had an extra http:// added to it.

This ability to use the API and do registrations and logins off socialgo was a key feature that made us decide to use yourselves, so we're not very happy that it doesn't work properly

An example of this issue can be seen in the sign up link at the bottom of this page

http://hownow.enownow.com/forum/topic/12

Simon Smethurst-McIntyre replied on May 13, 2009 13:47 to the question "Urgent- Custom registration URL displayed with extra http://" in SocialGO:

we redirect to an external page on our owen website. We use a combination of SocialGo and our own registration service across both sites.

Simon Smethurst-McIntyre replied on May 13, 2009 11:04 to the question "Urgent- Custom registration URL displayed with extra http://" in SocialGO:

Thanks Will, I'm guessing it's a quick fix, just an quick line change.

Simon Smethurst-McIntyre asked a question in SocialGO on May 13, 2009 08:29:

Urgent- Custom registration URL displayed with extra http://

I have entered a custom registration URL on my network but whenever it appears on the page it has an extra http:// in front of it see http://hownow.enownow.com/forum/topic/12 for an example.

This is really important that this works or people can't sign up for our network. Please can someone from socialgo correct this ASAP

Simon Smethurst-McIntyre replied on May 06, 2009 17:18 to the question "is there a cookie or some on page variable set when a user is logged in?" in SocialGO:

Hi Rob

You can use the API to do this if your server for rob.com has php enabled, the API returns a unique 1 use URL for them to login, so we just auto redirect usign javascript to that URL if they log in seperately.

You could also try submitting a form with the same username and password field names to the login page at socialgo. It won't be as elegant but it would work.

Security wise it's the usual aspects of controlling your own database and scripts. Someone from socialGo might be able to give you more info on that.

Simon Smethurst-McIntyre replied on May 06, 2009 11:40 to the question "Blog archives" in SocialGO:

Hi I'm getting the same issue, all blogs viewed through the profile of a member display as publshed on 1st January 1970 at 1am. I'm guessing the code that generates these pages isn't getting the date from the database and is using some kind of default instead. Have a look at the URL below

http://hownow.socialgo.com/members/pr...

Simon Smethurst-McIntyre replied on May 06, 2009 10:55 to the question "New favicon didn't appear" in SocialGO:

That was quick. I've used jpeg and it works fine. I suspect the form is checking for a .jpg extension. I think for older IE browsers it needs to be in .ico format for it to work though

Simon Smethurst-McIntyre replied on May 06, 2009 10:45 to the question "New favicon didn't appear" in SocialGO:

so I can't use a .ico format? does the system require a specific size? I was using 48 x48 .ico format but no matter what I do it doesn't seem to work

Simon Smethurst-McIntyre replied on May 04, 2009 08:46 to the question "is there a cookie or some on page variable set when a user is logged in?" in SocialGO:

anyone?

Simon Smethurst-McIntyre asked a question in SocialGO on April 30, 2009 09:03:

HTML editor (blog entry) doesn't work with safari 4 (Mac)

The HTML editor for entering blogs doesn't seem to work properly in Safari 4 (Mac). If I click add image or edit HTML then the window dims and the in page pop-up appears but appears dim also. The contents of the pop-up then never seem to load. It works fine in Firefox though

Simon Smethurst-McIntyre replied on April 30, 2009 08:44 to the question "Why isn't the alert box inside a named div?" in SocialGO:

on the pre-release version perhaps you could have a staging server or domain socialgo-staging.com which mirrors the main domain but has the new layouts on it, password protected so that only admins can login

Simon Smethurst-McIntyre replied on April 30, 2009 08:42 to the question "Why isn't the alert box inside a named div?" in SocialGO:

I've got the same issue on the profile page as well within the music and video sections, see image

Simon Smethurst-McIntyre replied on April 30, 2009 08:39 to the question "is there a cookie or some on page variable set when a user is logged in?" in SocialGO:

Anyone from SocialGo able to help me with this it's pretty important.

Simon Smethurst-McIntyre replied on April 28, 2009 15:38 to the question "Why isn't the alert box inside a named div?" in SocialGO:

Excellent thanks for the quick reply. temporarily I've disabled the border and the margin on the alertbox but it's not quite perfect.

Just out of interest when you do new releases do you allow users to test them before they go live? I've done a lot of CSS customisation and I'd hate to see it break on the live site because you changed something.

Simon Smethurst-McIntyre asked a question in SocialGO on April 28, 2009 15:27:

is there a cookie or some on page variable set when a user is logged in?

I have some custom HTML and CSS at the top of my socialgo site which contains a link to the offsite login and registration (we use the API and our main site to process logins and registrations).

What I want to do is change this HTML based on whether a user is logged in or not. I see no reason why I can't do this with javascript, but is there a cookie or some on page variable that is set when someone is logged in that I can test with.

To see what I mean look at http://hownow.socialgo.com , I want the login - register link to appear with edit profile - logout when someone is logged in.

I see that there's some discussion of a javascript API here http://getsatisfaction.com/socialgo/t... which would be useful but really overkill for my purposes.

Simon Smethurst-McIntyre asked a question in SocialGO on April 28, 2009 15:23:

Why isn't the alert box inside a named div?

On my site I've put a border around all content boxes but have just discovered that when you get an alert box (i.e. you have waved at someone or updated your status. This is just put inside a div that has teh content-box class applied to it, there's therefore no way to remove the border without removing it from everything else (see attached image for how it currently looks)