Siv's dashboard

Siv replied on April 09, 2009 16:49 to the question "Definition Updates Failing" in Sunbelt Software:

Just checked again now and the update was successful VIPRE confirmed I had the latest version (5083).

Siv replied on April 09, 2009 13:48 to the question "Definition Updates Failing" in Sunbelt Software:

Peter,
Thanks for the update, that makes complete sense to me and stops me panicking that my system has a problem.

I will see if updates start occurring normally again.

Siv

Siv replied on April 09, 2009 13:16 to the question "Definition Updates Failing" in Sunbelt Software:

Eric,
I have now followed your procedure and the 5083 definitions were loaded from the file I downloaded from your link. I then did a manual update to see if that would work now and it still comes back with the following:

Siv replied on April 09, 2009 13:08 to the question "Definition Updates Failing" in Sunbelt Software:

Eric,
I didn't follow the procedure because the definitions you pointed me at, are the same number as the ones reported as being my "current version" in the dialog I uploaded (V5083).

I assumed that there is no point following your procedure as the version would be the same after doing it?

Please advise what you want me to do/

Siv

Siv replied on April 09, 2009 12:57 to the question "Definition Updates Failing" in Sunbelt Software:

Eric,
I have just looked at your reply to my initial post and I can see that the definitions you are getting me to update match my system so I am up to date? What I don't get is why VIPRE keeps telling me the update has failed when clearly there is no update yet??

Is this a bug in VIPRE's update engine?

Siv asked a question in Sunbelt Software on April 09, 2009 12:36:

Definition Updates Failing

Hi, I seem unable to get updates at the moment, I got a warning in the system tray to say VIPRE had encountered an error, when I checked that it indicated the last updates had not succeeded. I then performed a manual update and that failed as well with a red X. I checked internet connectivity and I can browse the web OK. I have made no changes to Windows Firewall or installed any new software.

Any help appreciated.

Siv