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TOM TOM SUPPORT IS REALLY NOT UP TO SNUFF. THEIR STAFF SEEMS TO LOSE PATIENCE WITH THE CUSTOMER VERY QUICKLY AS IF YOU HAVE INTERRUPTED SOMETHING THEY WERE DOING BEFORE YOUR CALL, AND THEY FIND WHATEVER THAT WAS MUCH MORE REWARDING THAN SOLVING YOUR PROBLEM.

THE GPS PRODUCT IS NOT WITHOUT PROBLEMS, AND THE COMPANY NEEDS TO ACKNOWLEDGE THAT BEFORE THEY CAN UPGRADE THEIR SUPPORT STAFF AND MANAGEMENT.

THEY ARE ARE A DUTCH COMPANY WITH A FRENCH CEO.

IF YOU HAVE A PROBLEM WITH THEIR SUPPORT, YOU SHOULD POST IT ON THIS WEB SITE. OTHERWISE THIER MANAGEMENT WILL CONTINUE NOT TO RECOGNIZE THE ISSUE.

THE CEO IS JOCELYN VIGREUX
150 BAKER ST.
CONCORD, MA, 01742
978-287-9555