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Iain L replied on September 30, 2008 07:05 to the problem "Rider contacts are worn out." in Tom Tom:

My unit is now out of warranty, but TomTom Rider version 1 contacts arcing is a very well known common problem, but the company seem to completely ignore people. Either that, or they charge you a considerable amount of money to repair the unit. A design defect is a design defect, whether it comes within the warranty period or not.

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Iain L started following the problem "Rider contacts are worn out." in Tom Tom.
skooba40 reported a problem in Tom Tom on June 07, 2008 14:54:

Rider contacts are worn out.
Rider contacts are worn out.
The points on the rider are worn out and are breaking contact with power. This is causing arcing and the unit is turning off. I've tried to resecure the unit. Nothing is working. I need help.