SmartWeb's dashboard

1. This is for all accounts. Not sure how much difference removing the line would make cause your clients are anyways going to yourcompanyname.deskaway.com. Plus, this just shows that this is system-generated. We (deskaway) are not getting out of this :-)

2. We'll probably club these into a link with a neat-little drop down. Though it will remain for all users cause anyone should be able to Report A Bug or Request A Feature. It will be less "in your face" then.

Sal,
I'll clarify:
1. On creation of a new team member (account) - In addition to the text I develop when creating the account. The email text states:

"To access Deskaway and collaborate with Kenya and the rest of the team on projects, visit:
http://<my>

TIP: Bookmark this page so that you do not have to remember it each time you want to login to DeskAway.?

This is an automated response. Please do not reply to this email.
Generated by deskaway.com...

Is this only because I was on a free account? Now that I've upgraded will this go away? The one thing about Basecamp that is great is that once you are on a paid account there isn't any branding.

3. I'm a Web Design company, so when a customer sees clearly displayed report a bug and request a feature in the project collaboration and tracking area there is a level of confusion. Deskaway as an application should be transparent to clients or users that are not part of the organization.

Thanks in advance</my>

My points are based on your paragraphs:

1. Could you please clarify the first para? What exactly are you trying to do? Thanks.

2. Got it. Will be changed.

3. We will club these are "Services" or something. Though, its important for anyone to easily send in a request or bug - doesn't matter if that person is a Super, Regular or Limited user.

Thanks!