ramasaurus's dashboard

ramasaurus replied on October 01, 2009 17:19 to the idea "Goodbye, Cha-ching! I'm done with you!" in Midnight Apps:

Steven, I just feel bad about the fact that they keep on saying the next update will be "soon", "we're working really hard", "things are rapidly progressing" etc. - everything qualitatively, but never give any specific, ie. quantitative date. I emailed them for beta software or feedback - never got a response.

As a developer this very detrimental to customers.

ramasaurus replied on October 01, 2009 16:45 to the idea "Goodbye, Cha-ching! I'm done with you!" in Midnight Apps:

The issue is not about who takes what decision and how good or bad it is. My decisions are mine and I know them better than an outsider. I made the point only to differentiate between your usage and my usage of CC.

The issue here is about the quality of the software and the quality of the customer support Midnight Apps has been providing, which has definitely become obvious by now. There must be a reason why even hopeful customers are turning against it lately.

If CCT didn't need CCD to run, then they should have composed their App Store description more appropriately rather than advertising about CCD beta at all and saying that "synchronization is hassle free". Why doesn't it mention something like 'CCD beta can shut down indefinitely without prior warning, and don't expect us to update it immediately because we have a crappy backup system and things can fail anyday' - before accepting the $2.99 ?

ramasaurus replied on October 01, 2009 16:28 to the idea "Goodbye, Cha-ching! I'm done with you!" in Midnight Apps:

David and Steven - Cha-Ching may be somewhat of an entertainment app for you guys, in the good sense that its a nice looking software that compels you to use it but you can ofcourse live without it.

For some of us, however, its a different story. Think if you're running a small and serious business and you adopt a software to depend on it, how badly your regular work gets disrupted when one fine morning you find that you can't open it anymore.

Being in beta doesn't mean it can stop working all of a sudden at its will and you cannot say a word about it. In any case, CCT hasn't been sold as beta and is directly fused to CC desktop. The problem now is not about CC being in beta but the delay from the devs' side to develop it and disregard for beta ending dates.

Even I loved Cha-Ching dearly (you can see my comments in the last months) till it came to a point where it turned into a joke.

ramasaurus started following the idea "Goodbye, Cha-ching! I'm done with you!" in Midnight Apps.

A comment on the question "Next version of Cha Ching" in Midnight Apps:

Yes, I am concerned about it because it didn't fall out from the sky - I had to earn it in exchange of hard work. Be it three dollars, be it three billion, money is money. I'm not running a charity here that I would just stop caring about 3 dollars because I'm not getting what I bought for it.

The amount of inconvenience this is earning me back is even more money being wasted, since time too is money for a businessman.

Sorry if I sound harsh, I really don't mean to. I would rather buy packs of biscuits to my neighborhood stray dogs for three dollars and feed them happy for an evening than waste it on a software like this. – ramasaurus, on September 30, 2009 15:15

ramasaurus replied on September 30, 2009 14:57 to the question "Next version of Cha Ching" in Midnight Apps:

^ What dmccullum said :

I couldn't have put it better.

Firstly there is hardly any communication or constant update by Cha-Ching to keep customers alert. The developers obviously don't understand that this is not their goddam hobby - its causing hundreds of other people's daily workflow to crash because of their faults and shortcomings.

It is HIGHLY IRRESPONSIBLE on behalf of the developers to even try to run a company as Cha-Ching and sell products. All of a sudden you expect people to accept and digest the crap that "Cha-Ching is having a bad day" - that's why everyone has to namelessly suffer.

On a different note, I doubt whether this "rejected by Apple" excuse is true at all. Apps getting rejected by Apple may be frequent but lately people making apps have been using it as a coverup since there is no way for the end user to actually find out - hence the whole blame goes to Apple.

I didn't think it would come to this but I really had enough. Can I please have my money back ? Please respond.

ramasaurus replied on September 26, 2009 17:18 to the question "Next version of Cha Ching" in Midnight Apps:

Not convinced. I wrote *multiple* times and its been over 4 months now. I even sent you detailed bug reports with screenshots and annotations but didn't get to test any beta. So "we haven't sent it out yet" has become "sorry, bugger off, you're not getting any email from us" to me, a long time back.

ramasaurus replied on September 22, 2009 10:04 to the question "Budgeting Method?" in Midnight Apps:

No offense but I've been wondering lately, how many developers (persons) *are* really working on Cha-Ching ?

1 ? 0.5 ?

I haven't seen another app that takes this long to refine. The initial release itself should have been postponed rather than making people adapt to releases where half the features don't work in tandem with the iPhone counterpart.

ramasaurus replied on September 22, 2009 09:50 to the question "Next version of Cha Ching" in Midnight Apps:

I wrote for a beta but never got a reply. Anyways, I'm tired of Cha-Ching (desktop) being half baked for such a long time. You cannot impart it into your workflow because of scores of limitations. Have found a much more simple and elegant app called Money Diary on the App Store to keep up doing exactly what I need. Sad that I wasted money on something that takes an eternity to develop. I'll probably be shifting soon.

ramasaurus replied on August 30, 2009 08:11 to the idea "Add the ability to start the month from from a specific date." in Midnight Apps:

+1 please !

A comment on the question "What on earth is going on?" in Midnight Apps:

Pocket God, Tap Tap Revenge do not compare with a utility app like Cha-Ching. For such apps the baseline is the same, the core code remains unchanged, they just add new "episodes" so even though I agree than Cha-Ching hasn't received enough updates and am equally disappointed about the silence, your post is completely irrelevant. – ramasaurus, on August 11, 2009 14:28

ramasaurus replied on August 07, 2009 09:28 to the question "When will tags be developed?" in Midnight Apps:

"Then I go back to CCD to reconcile, etc. It's too time consuming to go back through each and every transaction and add the tags at that point. Not only that, I can't remember some of them."

This is exactly the problem. The whole purpose of having a tag-based workflow is defeated.

ramasaurus replied on August 06, 2009 18:31 to the question "What on earth is going on?" in Midnight Apps:

Very, very true what Zkaka says. Keep twittering, write a line or two, just stay in touch. It doesn't take time and it helps a lot, trust me.

A comment on the problem "Date of transaction reverts back after restarting Cha-Ching 2" in Midnight Apps:

Thank you. – ramasaurus, on August 04, 2009 15:13

ramasaurus reported a problem in Midnight Apps on August 04, 2009 07:05:

All my images are gone !

I can't believe this is really happening, I spent an hour last night searching for nice PNG artwork from the internet to attach with my transactions. It was a problem in the first place because one image would keep appearing many times on the sidebar.

Anyways, today morning, after a full computer restart, everything is gone. No images appear anymore, no attachments left, the thumbnails have become blank.

ramasaurus replied on August 04, 2009 06:18 to the problem "Date of transaction reverts back after restarting Cha-Ching 2" in Midnight Apps:

No offense but this is a bad way to implement a "feature". It feels like a Windows app.

It is confusing and irritating to the user because he wants to be fast in his workflow, do his financing in Cha-Ching and get out of there. Instead you find him hopelessly wondering what's wrong.

If it is meant to be a *feature*, there should be a *atleast* a dialogue box telling you about it. What happens when the user wants, willingly, to begin his financial accounting from a particular date, like I did ? Well, Cha-Ching should tell the user about it and ask, "... ... do you still want to set your own date : Yes / No" ?

The date should not just snap back without the consent of the user on next restart !

Just because of this my budgets don't work, because Cha-Ching doesn't find any opening balance in the current month.

ramasaurus reported a problem in Midnight Apps on August 03, 2009 12:49:

Date of transaction reverts back after restarting Cha-Ching 2

I don't know why but Cha-Ching 2 for Mac keeps taking random dates for my opening balance of a newly created account. May 09, July 09 ... !

When I edit the date (of any transaction) to its correct value, close CC and start it again, the change is not saved. It reverts back to whatever it feels like.

Extremely annoying ! :-(

ramasaurus started following the problem "Transfer between accounts" in Midnight Apps.

ramasaurus marked one of jrobcet's replies in Midnight Apps as useful. jrobcet replied to the question "How do I delete a transaction from Cha-Ching Touch ?".

A comment on the question "How do I delete a transaction from Cha-Ching Touch ?" in Midnight Apps:

Yes, works. Thank you very much for the heads up. – ramasaurus, on August 03, 2009 08:55