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SongOfRuth replied on December 31, 2007 23:19 to the idea "Display "Billed Amount" instead of "Total Insurance Benefit" on listings for EOBs" in change:healthcare, inc.:
For the bills/EOBs I receive, I believe that "Totalled Billed" is the most consistent number. There may be some providers who don't format their bills this way, of course.
In my particular case - esp. those blood tests I've mentioned - I pay the full amount. Which means I end up with several entries with an insurance benefit of $0 - all for the same date and the same provider which makes them all look the same.
If you like I could fax you some of these EOBs if that would be of help.
Take care,
Melody-
SongOfRuth replied on December 31, 2007 23:15 to the question "Confusion re open versus closed balances?" in change:healthcare, inc.:
I know that on my EOBs there is a claim number. So all entries for that EOB (which of course now are listed as individual EOBs when I enter them) have the same claim number. Currently I put this in the TAG field. It just occurred to me that one thing I could do is to use "C#:xxx", where xxx is the claim number, to differentiate this particular tag. In this way things actually currently sort of can be grouped. -
SongOfRuth shared an idea in change:healthcare, inc. on December 29, 2007 05:45:
Display "Billed Amount" instead of "Total Insurance Benefit" on listings for EOBsThe "Billed Amount" is not currently shown on differnt listing screens (such as Transaction Log). Instead "Total Insurance Benefit" is shown. However, "Total Insurance Benefit" may not appear on patient documentation (bills, EOBs). (At least it doesn't show on any of my documentation.)
Consequently, matching up a bill I just received to the correct EOB that I've already entered into MBM is a bit of trial and error to find the right EOB.
Alternately, perhaps there could be a selectable option to allow choice of which amount to show.
Thanks! -
SongOfRuth replied on December 29, 2007 05:36 to the question "Confusion re open versus closed balances?" in change:healthcare, inc.:
On the EOB side, I had upped my confusion factor by linking several EOBs together. They weren't actually separate EOBs but rather the different multiple lines of the same EOB so I had linked them. Unfortunately that kept any specific EOB (of that group) from moving to the Closed Balance side.
It will be great to be able to enter multi-line EOBs. -
SongOfRuth replied on December 29, 2007 05:33 to the question "Confusion re open versus closed balances?" in change:healthcare, inc.:
That worked just fine. In fact, now that I have the swing of things re pharmacy purchases, I'm baffled how you folks are going to improve the process. ;) -
SongOfRuth replied on December 28, 2007 18:59 to the idea "Copy EOB info to new EOB" in change:healthcare, inc.:
I found that shortcut and do find it useful.
I guess where the Copy idea would really come in handy is when there are several charges on one EOB. For instance, so far as I can tell all I'm doing when I go to the doc is going for an office visit along with somebody sucking blood out of my arm. But that one visit generated 3 EOBs and each EOB had multiple items. I'd just enter all the totals except that when I get billed by this same doc the bill always separates out all the individual charges so keeping them separated makes it easier to double-check for errors. -
SongOfRuth asked a question in change:healthcare, inc. on December 28, 2007 18:55:
Confusion re open versus closed balances?I go to the drugstore and buy $15 worth of prescription drugs.
I create a Bill of $15. I have an Open Balance for the drugstore for that purchase.
I create a Payment of $15. I now have a Closed Balance for the drugstore for that purchase.
However...
I go to the doc. He has a copay of $15.
Perhaps the problem is because I did this backwards.
First I created the EOB...
$100 Charge
$75 Allowed
$60 Paid
This created an Open Balance of $15 (in red).
Then I created the Bill for $15.
Then I created a Payment for $15.
But now I still have an Open Balance of $-85 (in black).
I'm thinking that somehow after all this I should have ended up with a Closed Balance (since this doc visit is now fully taken care of). But I'm not sure how to get there... whether I entered a piece of info I shouldn't have or put something out of place. -
SongOfRuth replied on December 28, 2007 18:26 to the question "Pre-Tax Accounts" in change:healthcare, inc.:
1. Are you saying that I would enter a "Payment" to record deposits into my pre-tax account?
2. How do I record withdrawals From my pre-tax account?
3. How do I handle the case of my paying a copay myself, then getting reimbursement from the pre-tax account?
Thanks! -
SongOfRuth shared an idea in change:healthcare, inc. on December 27, 2007 17:47:
Copy EOB info to new EOBFrequently, I'll need to enter several EOBs for the same doctor appointment. There's the office visit charge, several charges for individual blood tests, etc. It sure would be handy if there were a button "New EOB for same visit" or some such just to ease data entry. -
SongOfRuth started following the question "Pre-Tax Accounts" in change:healthcare, inc..
