Andrew Dickens's dashboard

Andrew Dickens asked a question in Tom Tom on October 08, 2008 07:54:

Tom Tom GO 910 won't power up

I bought a brand new Tom Tom GO 910 from ebay about 6 months ago and have used it about 3 times, then left it in the glovebox for a few months. I came to power it up

today and the unit does nothing other than illuminate the green power LED for as long as you push the power switch. I tried to reset the unit by pushing a paper clip into

the reset switch in the connector / mounting bay but there is no change. The seller advised its a Tom Tom warranty problem, but Tom Tom won't deal with it unless I can

produce a receipt which I am unable to supply. Any suggestions for getting this thing to work?

A comment on the question "The iPhone isn't syncing to my Macbook via bluetooth!" in Apple:

Noino, I completly disagree with you. Not having to carry that USB cable in my POCKET is an amazing experience...you should try. As for the viruses, I've never head og an Ericsson getting hacked...have you?

Apple better get its things lined up because that will not fly for very long. – JFL, on October 07, 2008 01:44

krul replied on October 03, 2008 04:01 to the problem "HP should take 2 weeks off then quit!" in HP:

There is no description of the problem, no details at all. Reading this thread was a waste of my time.

frustrated replied on October 02, 2008 12:01 to the problem "Why can't I turn off conversation threading in gmail; it's fatal for my business!" in Google:

I HAVE THIS PROBLEM -
I just set up a Gmail account because STUPID MSN randomly blocked email to my girl's Hotmail for a few days recently...
so I sign up, thinking Gmail would be the coolest solution -
then I notice the STUPID permanent threaded discussion feature, my girl is complaining that she can't find stuff, and I spend FAR TOO MUCH time looking through the account/settings to find out how to turn the STUPID (to me) THREADING off. So here I am, wasting time, looking for another email solution. Sorry for yelling, but WHAT THE H***, Google? This is just silly.

Andrew Dickens replied on September 30, 2008 06:33 to the problem "IE7 crashes just when you need it the most" in Microsoft Corporation:

I have to use IE7 on my work computer. Firefox is not an option. Any other suggestions on how to fix this as a uninstall / reinstall did not improve the crashing

Dan replied on September 28, 2008 03:42 to the problem "Why can't I turn off conversation threading in gmail; it's fatal for my business!" in Google:

I'm not saying don't do it, but don't expect much by actually appealing to Google in a sensible way. I've posted over there as have many others.
| wouldn't waste too much time - Go post and then take a shot at Yahoo mail or something like it.

Todd Santoro replied on September 26, 2008 04:35 to the problem "HP should take 2 weeks off then quit!" in HP:

sorry - i love get satisfaction. HP really burns me though...

Eric Suesz replied on September 26, 2008 04:30 to the problem "HP should take 2 weeks off then quit!" in HP:

Todd, I'm not with HP. I'm the community manager at Get Satisfaction.

Anyone on Get Satisfaction has 15 minutes to remove or edit their replies.

Please be aware that we don't allow personal attacks or name calling on this site, and we will suspend your Get Satisfaction account if you persist in harassing company reps.

Eric Suesz replied on September 26, 2008 04:14 to the problem "HP should take 2 weeks off then quit!" in HP:

Todd, I'm sorry, but this isn't a complaint site. We're here to solve problems. If you have a specific problem, we'll do what we can to help you, but if you're here to rant about HP, we're probably not going to get very far.

Todd Santoro replied on September 26, 2008 04:09 to the problem "HP should take 2 weeks off then quit!" in HP:

Possibly; HP might want to hire an English speaking American for their responses to Get Satisfaction and their technical support teams. I can barley make out what they are saying. This is America Jack!

If you are reading this... I will put up $100 towards any machine that is not an HP from 9/26/2008 through the end of the year. Please contact me at [private contact info removed] for eligibility. I would love to see everyone with a MAC.

Eric Suesz replied on September 26, 2008 04:04 to the problem "HP should take 2 weeks off then quit!" in HP:

Todd, we ask that customers treat company reps (and other folks) according to our community guidelines, available here: http://getsatisfaction.com/community_...

I think Andrew wants to help, but it's a two-way street. I'll also do my best to help, too, but we ask for a little bit in return.

Todd Santoro replied on September 26, 2008 03:58 to the problem "HP should take 2 weeks off then quit!" in HP:

HP - Looks like you have problems. We would love to love you if you loved us, but your products suck. If you want some positive feedback, how about some cash in return for the products we bought. Maybe we should short your stock rather than waiting for true customer service. PS- if your resellers are not pulling their weight then fire them like I did you.

How do you like them apples Andrew Dickens?

A comment on the problem "HP should take 2 weeks off then quit!" in HP:

If your shotty company would have taken care of me in the first place I would not be on this forum. Some how you have edited your previous response and it looks like I am the punk. Look, your company, HP, failed to deliver a product and now I am letting the whole world know what a chump of a company you are. It's a wonder people use Macs. – Todd Santoro, on September 26, 2008 03:35

Andrew Dickens replied on September 25, 2008 23:05 to the problem "HP should take 2 weeks off then quit!" in HP:

Sorry to hear you've had troubles Todd, have you approached your point of sales or called HP Helpdesk and asked for warranty work to rectify your problem?

mark palmos replied on September 24, 2008 08:02 to the problem "Why can't I turn off conversation threading in gmail; it's fatal for my business!" in Google:

I suggest you all go over to Google and make a feature request, it may help, you never know, the squeaky wheel gets the oil you know!

http://services.google.com/feedback/g...

mark palmos replied on September 24, 2008 07:56 to the problem "Why can't I turn off conversation threading in gmail; it's fatal for my business!" in Google:

I agree completely with Arthur,

Placing such a limitation without the option to have messages threaded or unthreaded way DOES seem like the stubbornness of some self-important Google wanker who is protecting HIS precious VISION (pleeeze, spare us your vision!!!) at the cost of an option that a lot of users are begging for.

Oh dear, will Android go the same way, or will Gmail start listening???

Arthur replied on September 24, 2008 07:16 to the problem "Why can't I turn off conversation threading in gmail; it's fatal for my business!" in Google:

I can only assume now that the reason for Google's resistance to repeated user requests for a conversation view off option is stubborn pride:

probably a view individuals there in the google tech dept who - as the creators of this "unique" feature - are loathe to back track in any way on "their baby" and feel that more time exposure will simply force "stubborn" users to "just get used to it" whereby eventually reducing the number of complaints. This apparent attitude smacks of immaturity.

Google shoudl not allow apparent personal emotion to override public service delivery - the fact is, a large proportion of users (current and potential) DO IN FACT experience difficulty in locating previously sent or received messages because conversation view hides them.

Surely Google realizes that it can attract more users - and keep them - by not continuing to ignore or play down complains in this regard?

Andrew Dickens replied on September 22, 2008 22:21 to the problem "HP Customer service now a SCAM" in HP:

Like most computer vendors, HP don't actually manufacture the hard drives - they are bought from mainly Fujsitu or Seagate. They are a stressed device and inccorect use or abuse can dramatically shorten their life.
However, most hard drives that are returned as 'dead' turn out to have viruses or other corruptions and the disks are fine.

ablaman replied on September 22, 2008 21:39 to the question "Pavilion DV worse notebook ever???" in HP:

I can agree on the D600 series as well.
Many "fixes" made by me with increasing issues.

Ricmacas replied on September 22, 2008 21:03 to the problem "HP Customer service now a SCAM" in HP:

HP Hard Disk do have know problems- my old HP Pavilion DESKTOP pc stopped booting because the entire thing went deleted. I'm using that same pc as i speak on Ubuntu because i lost the recovery partition. Guess what...I'm using the old one because my new one laptop is currently on HP Repair.