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SpyderPBall replied on September 02, 2008 15:09 to the problem "KLM misidentifies me as a criminal, charges me extra because of it and then threatens me with arrest" in KLM:
Sir, please post this story to www.consumerist.com!
You will find resources there on how you can launch an effective complaint to the KLM executive staff and possibly get compensation for your travel fiasco.
