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sserre reported a problem in Tightrope Media Systems on November 06, 2009 16:51:

Carousel audio low when playing live video feed

I'm experimenting with using the NASA channel on Carousel as a live video feed. The feed is set up as a dynamic alert page. It works great... except the audio is very low. The audio mixer settings in windows shows all channels are up all the way. Music playing through the mixer is playing at the correct level. Anyone have suggestions on how to boost this?

sserre marked one of Chad Gartner's replies in Tightrope Media Systems as useful. Chad Gartner replied to the problem "Unhandled Exception Error in Web UI".

sserre replied on November 04, 2009 22:14 to the problem "Unhandled Exception Error in Web UI" in Tightrope Media Systems:

Yeah, restarted the server. It happens only occasionally. Just wanted you to know the details of the problem, will look for the update that clears it up... does it have a case number or bug ID?

sserre reported a problem in Tightrope Media Systems on November 02, 2009 21:36:

Unhandled Exception Error in Web UI

Getting the following error in our web ui. I have seen this before, and usually only restarting the cablecast pro server will solve the problem:

Server Error in '/Cablecast' Application.
Value cannot be null.
Parameter name: Source
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentNullException: Value cannot be null.
Parameter name: Source

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[ArgumentNullException: Value cannot be null.
Parameter name: Source]
Mediachase.FileUploader.McHttpModule.PatternMatch(String Source, String Mask) +493
Mediachase.FileUploader.McHttpModule.f8fcd557836e2379(String 9235e7f93719edde) +379
Mediachase.FileUploader.McHttpModule.694a7e1d01f817ae(Object 337e217cb3ba0627, EventArgs fbf34718e704c6bc) +650
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +68
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

Version Information: Microsoft .NET Framework Version:2.0.50727.3603; ASP.NET Version:2.0.50727.3082

sserre replied on September 24, 2009 02:32 to the question "16x9 Playback" in Tightrope Media Systems:

Depends on which server model you have. Older (VS4) servers squeeze 16x9 programs when they play into a 4:3 window.

sserre shared an idea in Tightrope Media Systems on September 24, 2009 02:17:

Force Menu "Override" Could Show User Name

Would it be possible for the Autopilot Force (Matrix) menu to display which user overrode the automation?

Here is the information displayed currently when the automation is overridden:

Pittsfield ETV On-Air has been overridden since 9/23/2009 9:08:53 PM

It would be great if it could also say "by user 'sserre' from ip address 192.168.1.1' or something to that effect. That way when multiple people have access to this privilege, someone logging in late could easily find out who's taking care of business...

sserre started following the question "Anyone using a fade to black device? I Need suggestions." in Tightrope Media Systems.

sserre started following the idea "Disposition tracking, and automated disposition generator." in Tightrope Media Systems.

sserre replied on September 02, 2009 01:52 to the discussion "How to Time a Show" in Tightrope Media Systems:

Lance, it's very easy to use MPEG Streamclip for this function. Nice, free app that trims, cuts and appends MPEG files. To me, it's the same amount of time to trim the file in this way. Give it a try, you won't be disappointed!

sserre started following the question "VOD Reporting" in Tightrope Media Systems.

sserre replied on August 12, 2009 23:56 to the idea "New Carousel Feature? Smartphone combatibility..." in Tightrope Media Systems:

An iPhone app would be KILLER!

sserre started following the idea "New Carousel Feature? Smartphone combatibility..." in Tightrope Media Systems.

sserre shared an idea in Tightrope Media Systems on August 12, 2009 23:55:

Notification when Live IP Streaming Fails?

We have Live IP Video streaming functionality on our three channels. Every so often, the web stream will stop working for some reason. Users get a 'network error' message on windows media player, and the 'Live IP Video' screen in Autopilot shows the stream is not started. Clicking 'Start' does not work; however, bouncing the 'Cablecast Device Control' Service on the appropriate streaming server usually makes it work again.

While that problem is fodder for another forum post, this made me wonder: it it possible to have Cablecast monitor the health of the IP streaming, and send an email when the service hasn't checked in for 15 minutes? Similar to the way Carousel reports that a player hasn't checked in for a certain amount of time. This might also help us track down what is causing the problem on the server.

Just thinking!

sserre replied on August 11, 2009 17:12 to the question "Run Carousel remotely" in Tightrope Media Systems:

Boy, wouldn't it be great if, during creation of the Alert Bulletin, there was a checkbox that would take care of the above steps automatically?

Maybe two choices: 1) Force Override of Cablecast Automation after the current program ends; 2) Force Override of Cablecast Automation Immediately and return to Carousel. Checking none of the above boxes would simply put the Alert Bulletin on Carousel but have no effect on Cablecast.

The end action checkbox could be "Return to Automation when Alert Bulletin Expires," which would make everything right with the world!

sserre replied on August 11, 2009 17:05 to the idea "Biblographic Show Info Defaults" in Tightrope Media Systems:

I just had a situation where the host of a program changed. I had already created a series of shows that were scheduled through the middle of September, and each show had the old host's name in the Episode Description field (a custom field). So I had to go back through and change the host's name in that field, for all FUTURE shows, one show record at a time. Needless to say, that was tedious. A solution that would update a batch of show records all at once would be fantastic. But I wouldn't want a process whereby one global field changes all PAST and FUTURE show records either. Maybe there could be a way of defining what parameter of changes, by date, show record, etc? Just my two cents!

sserre started following the idea "Biblographic Show Info Defaults" in Tightrope Media Systems.

A comment on the question "Wordpress, Websites, RSS and Cablecast" in Tightrope Media Systems:

Well let's just say it would make quite the access program. – sserre, on July 31, 2009 21:30

sserre replied on July 28, 2009 14:19 to the question "No Signal Default to Carousel" in Tightrope Media Systems:

Paul, we have a "valid video detector" made by Burst Electronics. The model is the VSA, Composite Video Sensor. It costs about $250.00. You plug the output of your Knox switcher into the 'A' input of the VSA, and Carousel into the 'B' input. Then, when the unit senses a loss of video on the 'A' side, it will automatically switch to the 'B' side until video is restored. It's stereo audio-follows-video, so when video switches, so does the audio associated with it.

You may also need a distribution amplifier to get two good feeds of Carousel; one for your normal Knox input, and one for the 'B' input of the VSA. This configuration has worked very well for us, as we are in the same situation as you with all the meetings we cover!

Good luck...

sserre replied on July 23, 2009 17:54 to the question "Wordpress, Websites, RSS and Cablecast" in Tightrope Media Systems:

Dude! That's awesome-- thanks for that. I'm passing it along to our geeks right now. Congratulations in advance and happy honeymoon...

sserre replied on July 23, 2009 02:24 to the question "Heads-up Display App?" in Tightrope Media Systems:

Tim, here was my original post about something similar: http://gsfn.us/t/jzl