Ross C's dashboard

A comment on the question "When will it be possible to delete a member of a group?" in SocialGO:

Hi Dokun, go to the group's profile.. select "view all" for the members of that group.. and the list that presents itself to you should then have "remove from group" next to each member.. this has been available for quite some time now :) – Ross C, on November 09, 2009 10:26

Ross C replied on October 29, 2009 07:42 to the question "Twitter is all just a big tweet!!! - Errors On Twitter App" in SocialGO:

Hi there Luke,

That does indeed sound strange, can you please lodge a support ticket with support@socialgo.com and I will personally investigate the issue.

Please don't forget to provide us with your site url!

Regards
Ross

Ross C asked a question in OMGPOP on October 26, 2009 14:13:

Api Integration

Hi there, Does omgpop have an api? or a means of integrating 3rd party websites with your system?

Ross C replied on October 25, 2009 11:17 to the problem "Tab visibility?" in SocialGO:

Hi ManiacScorpio,

As Alex mentioned, you need to select "Visible to logged in members only. It is hidden unless they login in the network." and then you will see your member levels. :) please refer to attached image.

Ross C replied on October 22, 2009 22:51 to the question "Sign-in with Twitter widget not working" in SocialGO:

Hi there!

I've just logged into your network using my twitter account without experiencing an issue? (http://network.msdynamicswire.com/mem...)

Could you please let us know if this issue is still affecting you.

Thanks

Ross C replied on October 09, 2009 23:28 to the problem "TAB DOCTOR STOPPED WORKING" in SocialGO:

Gentlemen please read the solution here http://getsatisfaction.com/socialgo/t...

Ross C set one of Ross C's replies as an official response to "Network Problems" in SocialGO

A comment on the problem "Network Problems" in SocialGO:

Hi Luke, we are based in London UK and wouldn't normally do any sort of update at 00:00 at night :) However the observation is an astute one. Thank you for your support. – Ross C, on October 09, 2009 23:20

Ross C replied on October 09, 2009 23:18 to the problem "Network Problems" in SocialGO:

Hi All,

It appears there was a temporary slowdown caused by the HTTP service on the WL widget servers. The service was restarted and your network speeds should be back to normal.

Ross C replied on September 10, 2009 20:49 to the question "Why do wall postings cut off part of the post?" in SocialGO:

Hi Mugzzi, thats not actually the wall, its the latest activity feed. The wall is by default located lower on the page.

A comment on the problem "I have this same problem with my network! www.usualspot.net or usualspot.socialgo.com they are both the same network. and i keep getting this message from firefox or IE Redirect Loop Firefox has detected that the server is redirecting the request for this address in a way that will never complete. please someone look into this it's been about 2 days with this problem" in SocialGO:

Hi MIkee, www.usualspot.net does not appear to be pointing at our servers. – Ross C, on September 10, 2009 17:58

Ross C replied on September 10, 2009 17:56 to the question "Why do wall postings cut off part of the post?" in SocialGO:

Hi Muggzzi, That appears to be the activity feed and not the wall comments list? or am I mistaken.

A comment on the problem "Can not reset password, not working" in SocialGO:

Hi Kyredneck32, can I ask what web address are you at? as that error message is not familiar to me? – Ross C, on September 02, 2009 06:48

Ross C replied on August 24, 2009 16:46 to the question "API: Retrieve/Update users specific data (questions)" in SocialGO:

Hi there, the api is in alpha and at the moment the user questions are not part of returnable objects. We are however working on the api and it will evolve.

the answers to your user questions are not stored in the same table as the questions.. but should be available in the backup.

Ross C replied on August 14, 2009 10:21 to the problem "XML Parsing problem" in SocialGO:

Hi Emanuele,

Thanks for taking the time to raise this, are you asking a question or making a statement here though?

Just so you know, the api is in ALPHA so there will be a few issues some of which are known.

We are in the process of getting a wiki and documentation going so that using the api is a bit easier in the coming weeks.

Another Tip: At the moment when Creating a new User or Group, the response is sent back in JSON and NOT XML.. this will be rectified soon as well.

Thanks for your interest in the api and stand by for some exciting news soon!

Regards
Ross

Ross C replied on June 26, 2009 15:52 to the question "I want to give my visitors opportunity to give gifts to their friends" in SocialGO:

hi there, please see my response here

http://getsatisfaction.com/socialgo/t...

Ross C replied on June 26, 2009 15:50 to the question "Can I use my socialgo networks log in page to another website/game ?" in SocialGO:

Mahfuz, we will be adding this capability to the api (custom notifications) in the very near future. In the mean time; download the api code and see what you can do.

regards
Ross

Ross C replied on June 24, 2009 12:31 to the problem "Links to the API sample code serve empty 0kb files" in SocialGO:

Hi there, thanks for taking the time to report this. The files should now be accessible again!

A comment on the question "Odd problem with autologin via API" in SocialGO:

kakaiba; id suggest you replace the api.class files post data method with your curl method and then use the class for your processes. You are also making an assuption that the data will always be returned in the form of a json object. Unfortunately due to the demand for xml returns, we are depreciating the json response object. Which again is why i recommend u use the class. Doing this will also make it easier to support you. – Ross C, on June 10, 2009 08:34

A comment on the question "Odd problem with autologin via API" in SocialGO:

If you contact me via owners.socialgo.com Ill be happy to start a skype conversation with you and help you out! – Ross C, on June 09, 2009 09:08