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starken replied on April 22, 2009 12:59 to the question "Three days and counting with no connectivity!!HELP!!" in a2bTV:
Hi people/customer all around the world join a2btv/direcTV !
Sure all about streaming-television trough internet are exellent and brilliant idea,when it's works,and this was in good way to have a breaktrough...if not for the new PROXY !.
I have not access to my slingplayer for five days slingplayer require password or lose of ID-detail ,and it's seems they(customer support) don't know how to solve it !.Ian...shall have a very approve and acknowledgement for his time effort help out,but this silence about what happen and when update shall come,it's very uncomfortable/annoying phenomenon.
Maybe we have a soloution soon !
When can I SMILE again ???
A comment on the problem "No A/V signal from source SlingPlayer and charged twice for this month's service." in a2bTV:
Hey Greg, and all of you who do a good work on a2btv !
Finally it's come a BREAKTROUGH concern quality on all level in my programs.I hope more customer have the same experience,now it's billing option on website a2btv who most be more easy to manage,with different way to pay every month..auto or one time-payment,VISA or paypal.
Thank you a2btv...you are on the right way !!! – starken, on April 13, 2009 08:55
starken replied on April 10, 2009 17:35 to the problem "No A/V signal from source SlingPlayer and charged twice for this month's service." in a2bTV:
Hello everyone who communicate in this forum with all kind of problems and struggle,the customer-support on a2btv say they are very BUSY but not some explaining what reason,but the quality on speed such as choppy/frozen/fast forward run on slingbox PRO-HD has very good improvement for the last couple of weeks,maybe this are the reason...Maybe they also work on new billing-system on website who most be better with more option to pay,this is a big and importent question.
This was an easy attempt to answer question maybe many customer have just now concern...WHY ARE THIS SO DIFFECULT CONTACT A2BTV-STAFF ON DIFFERENT WAY LIKE PHONE,MAIL,CHATT.I guess ony people on a2btv have correct and right answer...please ! let us who are curious and find it mysterious the real reason behind.-
starken started following the problem "No A/V signal from source SlingPlayer and charged twice for this month's service." in a2bTV.
starken replied on January 02, 2009 23:16 to the question "Are your streaming speeds going slower/worse?" in a2bTV:
Hello everybody !
Well...this is good with new forum,in this forum we customer can be involvd and share experience both good and bad with this new way to see televison all over the world trough internet.For us to join this is great,but this with speed struggle are very importent for full satisfaction to solve fast,this is not very expensive to have access to much quality program the idea is very intresting and new revolution on the internetmarket and many more follow,only the best survive.Offcourse...if much time go without power to solve this speed.problem who seems be the biggest challange for those team in this special area,I'm afraid customer think and feel it's a lot of money to spend with speed struggle such as choppy/stop/fast forward experience who do the televison trough internet so diffecult to follow.For me living outside US,it's DVR-recording to look at my proper time depends on worldclock/timedifferents very importent and just there I have the biggest problem with SPEED on this program,I look at program live too on weekends for example,when best program broadcast in late at night ,negative speed also there LIVE but I feeling better speed on this program.How much power and what demands for wright quality on our computer for look at HD-televison on computer trough internet too TV-set,this I have been told are a ingredient for speedquality...can you on this forum official rep and other customer give a hint of your computers power who experience this kind of diffeculties.
Don't give up !
Solve it fast for best full satisfaction !-
starken started following the question "Are your streaming speeds going slower/worse?" in a2bTV.
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