Get your own customer support community

Recent activity

Subscribe to this feed
  • question

    A comment on the question "Is anyone else's Macbook losing plastic around the edge of the keyboard?" in Apple:

    stephan webb
    Guys, mine has cracked bottom right facia(they replaced it) now top left facia has split.Now out of warranty-WE ALL HAVE RIGHTS EVEN WITHOUT AN EXTENDED WARRANTY.Take them to task-state clearly your intentions to take it further.Print off all these pages-it's obvious to a court their is a DESIGN FAULT. Apple should refund or replace with a equal or higher spec model-without this poor design facia.APPLE YOU'VE GOT LOADS OF MONEY-SORT IT.Sorry for poor writing(i'm angry) but I can't believe some of you comments.Saying how nice of them to replace these sub-standard facia plastic that are only fit for Mcdonald coffee disposables etc.We all know within a very short space of time the plastic will split again.Your computer should last at least 5 years(that's a reasonable length of time) that's what the courts state.D'ont let these big companies waste your valuable time making you go backwards and forwards .YOU WILL WIN IF YOU CAN BE BOTHERED TO STAND AND BE COUNTED. I've won every time I'VE challenged the big boys(xbox/playstation etc.Please give it ago
    Yours
    STEVE.W – stephan webb, on May 18, 2009 16:11