Stephanie's dashboard

Stephanie replied on October 16, 2009 15:12 to the question "Cinderella Shoe" in Stuart Weitzman:

Hi!

I tried seaching online for you, but I was not sure of the exact style. When I searched for the Cinderella now, it gave me the style which I have linked below.

http://www.zappos.com/stuart-weitzman...

If this is not it, let me know if you have any more details and I'd be happy to help!

Stephanie replied on October 16, 2009 15:07 to the question "style number" in Sketchers:

Hi! Sorry for the delay!

Not sure if this is helpful, Only found one Skechers Work that was Skid Resistant, below is the link. Hope this helps.

http://www.zappos.com/skechers-work-b...

Have a great day!

Stephanie replied on October 16, 2009 15:02 to the question "Looking for Cute Red Shoe" in KORS Michael Kors:

Hi!

Sorry for the delay in my response! I checked out site, and it looks like I wasn't able to find it. However, I searched around, and I think I may have found them! Check out the link below!

http://www.overstock.com/Clothing-Sho...

Hope this helps!

Stephanie replied on October 08, 2009 20:53 to the question "Size 14 womens Shoes? Please HELP!!!!!!!!" in Born:

Hi Sarah,

I'd be happy to help you! I tried locating some boots that may work out for you, and I only found one our site. However, there is small heel, and I have provided that link below.

http://www.zappos.com/munro-american-...

Also, Below are two sites I found that carry Women's shoes and boots up to 15's and I hope that they help!

http://www.shoesofyourdreams.com/inde...
http://www.cinderellashoes.ie/categor...

Please let me know if there is anything else that I can do for you! Have a great weekend!

Stephanie replied on September 18, 2009 16:10 to the question "Why all the small sizes?" in Rocket Dog:

Hi Carly,

I'm sorry if you were not able to find your size. It looks like we have several styles in most sizes. Is there one that you were interested in? Or, what size were you looking for. I would be happy to help you.

I look forward to hearing from you!

Stephanie replied on September 18, 2009 16:03 to the question "Steelers purses" in Ed Hardy:

Hi Diana,

Regrefully, we do not sell wholesale and I was not able to find any information for Stellers Wholesale. I noticed that you posted this under the Ed Hardy category and below is their contact information for you.

http://www.donedhardy.com
(323) 785-4460

I wish you the best! Have a great weekend.

Stephanie replied on September 18, 2009 14:10 to the problem "where are my shoes? I ordered 2 days ago!" in Zappos:

Hi Jim,

I'm very sorry to hear about your shoes! Do you happen to have an order number? I would be happy to check into this for you! You're also welcome to call us at 1.800.927.7671, or email us. I look forward to hearing from you!
Stephanie

Stephanie replied on September 11, 2009 13:10 to the question "Izod Watch with bad band" in IZOD:

Hi Al,

I'm sorry to hear about your watch! Regretfully, we do not carry these, but you can actually contact IZOD directly. Below is some information for you.

Consumer Services - 1.908.698.8169

I hope that this information is helpful! Have a great weekend!

Stephanie replied on September 11, 2009 12:36 to the question "where can i buy cheap but high quality Ugg boots?" in UGG:

Hi Kelly,

I'd be happy to help you! Its not very often that I see Ugg shoes/boots go on sale. Below is a link to the site where several Ugg styles are on sale on a different site.

http://www.6pm.com/ugg-shoes-on-sale

On Zappos.com, we have a small selection of the Ugg boots on sale, and the link is below.

http://www.zappos.com/ugg-shoes-on-sale

Also, several brands have made similar styles to the Uggs, and at a much lower price. Below is a link to another popular brand.

http://www.zappos.com/womens-bearpaw

I hope that this helps! Have a great weekend!

Stephanie replied on September 11, 2009 12:22 to the question "I thought this wwould be an easy search." in Easy Spirit:

Hi DJ!

Below is a link to the eS shoes that we currently carry. I know it is a skate brand, and I'm not positive of the walking shoe. Did you happen to have a style name? With the name we may be able to better locate the shoe, or one similar.

http://www.zappos.com/mens-es

Hope this helps! Have a great weekend!

Stephanie replied on August 27, 2009 15:35 to the problem "very upset" in Taverniti So Jeans:

Hi Patty,

I am very sorry to hear about your jeans. I would be happy to assist you. Regretfully, I was not able to locate an account under your information with Zappos.com. If you purchased the jeans through us, please let us know the order number, or email and I'd be happy to look into it for you.

I tried locating contact information for this brand, however, I was unsuccessful. You may want to attempt to contact the original store of purchase for any information regarding this.

Again, I am sorry to hear about your jeans and I hope that this information was helpful.

Stephanie replied on August 27, 2009 14:42 to the problem "Poor design" in Frye:

Hi Emily,

I am sorry to hear about your Frye sandals! If you placed the order with us at Zappos.com, please let me know the order number or the email address so that I can assist you further.

If not, I would suggest contacting Frye directly. I have provided their information below for you.

* http://www.fryeboots.com
* 800-826-3793

I hope that this information is helpful! Please let me know if there is anything else that I can assist you with!

Stephanie replied on August 27, 2009 14:21 to the question "where are the pants ??????????" in Antik Denim:

Hi Vicki,

I apologize for any confusion that may have been caused. Regretfully, we no longer carry Antik Denim. However, I was able to find them online for you, even on sale at the site listed below.

http://www.6pm.com/antik-denim

I hope that this helps! Let me know if there is anything else that I can assist you with.

Stephanie replied on August 21, 2009 21:58 to the question "Broken Thong" in Born:

Hi Adriana,

I'm very sorry to hear about your Born sandals. I would be happy to assist you with this. If you placed the order through us at Zappos.com, we would just need your order number. Once I have that, I can certainly look into it for you.

If you did not place the order with us, my best recommendation would be to contact Born directly, or the retailer that you purchased them from.

When I checked with our information on Born shoes, they offer a 1 year warranty with a valid receipt. If you wish to contact Born, below is their contact

information.1-866-979-Born
customercare@bornshoes.com

I hope that this information is helpful. Please let me know if there is anything else that I can assist you with.

Stephanie replied on August 21, 2009 21:33 to the question "allstar size after youth 3" in Converse:

Hi Shelia,

I'd be happy to assist you! Depending on the color of the All star, after a Youth size 3, is a Mens size 3.5, or a Mens size 4. Not all of the colors come in half sizes.

I hope that this information is helpful! Let me know if there is anything else! Have a great day!

Stephanie replied on August 19, 2009 19:35 to the question "Onex sandals with metalic plastic crack with wear." in Onex:

Hi Joanie,

I am sorry! According to Onex it looks like their line is sold exclusively through Specialty stores and Major department stores. You may want contact one of the department stores they have listed for more information.

http://onexshoes.com/onex_shoes_retai...

I wish you the best! Please let me know if there is anything else! Have a great week!

Stephanie replied on August 19, 2009 19:28 to the praise "Bring back Petal sandals!" in Born:

Hi! Thanks so much for the feedback, I did pull up the Petal sandal in our inventory and we haven't received them in a while. I also tried checking other online retailers to see if they have them and was unsuccessful.

With most manufactures, they do come out with different styles each season and occasional don't bring some back. I would be happy to forward this along though, just in case for you!

Again, I am sorry and I hope that you have a great day!

Stephanie replied on August 19, 2009 18:16 to the question "Need to order a second pair Onex Mecca." in Onex:

Hi Joesph!

I'm glad that you are enjoying the Onex Mecca shoes! I was able to see the order that you previously placed. It appears that we do have it in Navy, and you can view it below. However we are not able to accept Money Order as a form of payment. The order must be placed using a Visa, MasterCard, American Express or Discover.

http://www.zappos.com/n/p/p/7394269/c...

I hope that this information was helpful to you. Please let me know if there is anything else that we can do for you! Have a great week!

Stephanie replied on August 15, 2009 18:42 to the problem "Guarantee Satisfaction" in Kenneth Cole:

Hi Devon,

I'm very sorry to hear about the shoes! You may want to contact he Macy's that you originally purchased the heels from, or if you'd like, try to contact Kenneth Cole. Below I have provided contact information for Kenneth Cole if you'd like.

* http://www.kennethcole.com
* 800-536-2653

I hope that this information helps!

Stephanie replied on August 15, 2009 18:05 to the question "blisters on feet" in Timberland:

Hi Lori,

I am very sorry to hear about the shoes not working out for you! I'd be happy to assist you! If you purchased the shoes with us on Zappos.com, please let me know the order number, or the email address that was used to place the order and I would be happy to look into it further for you!

If not, you may want to contact the original retailer, or Timberland directly I have provided contact for Timberland below, just in case.

# http://www.timberland.com
# 888-802-9947
# Product Information - 800-445-5545 press 5

Please let me know if there is anything else that I can assist you with!