Stephanie's dashboard

Stephanie replied on August 15, 2009 17:51 to the question "Training & running after bunion surgery" in ASICS:

Hi Winnie,

Here is a link to the Durable Cushion Running shoes that were recommended. You can narrow it down even further by size, color and price if you prefer.

http://running.zappos.com/n/es/d/7223...

I hope that this helps! Please let me know if there is anything else that I can do for you!

Stephanie replied on August 15, 2009 17:50 to the question "not made in china" in Converse:

Hi,

The converse are currently made in China and Vietnam. They have factories in both countries, and both manufacture all of the styles. I hope this information helps!

Please let me know if there is anything else that I can assist you with!

Stephanie replied on August 15, 2009 17:29 to the question "Bunion Friendly?" in Fitzwell:

Hi Carol!

I was able to view the Elena, however, any irritation may be based on the individual. My best suggestion would be, since we offer free return shipping, is to order a pair in your size and try them on at home in a carpeted surface. This would give you an idea of how they would feel, if they don't work out for you and they have not been worn, you can simply send them back, risk free!

I hope that this helps! Please let me know if there is anything else that I can do for you!

Stephanie replied on August 09, 2009 00:35 to the problem "Thought these shoes were guarenteed!" in Dr. Martens:

Hi Chele,

I'm very sorry to hear about about your sandals! If you purchased the sandals through us, I would be happy to look into it further if you have an order number or email address they were purchased under.

If not, here is what Dr. Marten has listed for their warranty:

"Dr. Martens recently introduced a collection of boots and shoes called FOR LIFE. These products, and these products only, do have a lifetime warranty. Please visit the following website for more information and purchasing details about this collection:

http://www.drmartensforlife.com

All other Dr. Martens footwear are covered by a limited warranty. Dr. Martens warrantees its footwear against manufacturing defects, but not wear and tear, fit, size or comfort problems. If you have any questions about our warranties please contact us through this website (http://www.drmartens.com/)"

If you are looking for a repair, here is what they recommend:

"Some problems, such as stitching on the leather upper, broken sandal straps, and other minor problems are repairable. Dr. Martens does not have our own repair facilities, so we suggest that you take the shoes to the repair shop of your choice."

I hope that this information helps! Please feel free to let me know if there is anything else that I can do for you! Have a great day!

Stephanie replied on August 06, 2009 23:14 to the question "WHERE IS NY FRAGRANCE" in Calvin Klein:

Hi Lisa,
I would love to help you! No promises, but we may be able to found a bottle. Please call me at 1.866.927.7672, ask for Stephanie T, or Jason, and reference your fragrance.

We look forward to hearing from you!
Stephanie

Stephanie replied on August 05, 2009 18:53 to the question "Are reeboks slip resistant" in reebok:

Hi!

Not all styles of the Reeboks are slip resistant, so it depends on what style you are interested in. Below is a link to the Reeboks that are slip resistant.

http://www.zappos.com/reeboks-slip-re...

I hope this helps! Please let us know if there is anything else we can assist you with!

Stephanie replied on July 21, 2009 18:12 to the problem "poor quality sneaker" in New Balance:

Hi John,
I went ahead and sent you an email! Have a good one!

Stephanie

Stephanie replied on July 09, 2009 18:31 to the question "What's up?" in Gentle Souls:

Hi Julee,

I am very sorry that we are out of stock in these. It appears that we sent the email to everyone on the notification list, and we actually ran out of them before you made it to the site. I am very sorry for any inconvenience this may have caused.

I was able to locate these shoes on two other online retailers and I have provided the links below.

http://shop.nordstrom.com/S/3025128?c...'golum'_slide:213276_1&cm_ven=Froogle&mr:trackingCode=DD65C6F8-5619-DE11-B0EA-001422107090&mr:referralID=NA
http://piperlime.gap.com/browse/produ...

I hope that this helps! Please let me know if there is anything else I can do for you!
Stephanie

Stephanie replied on July 07, 2009 19:48 to the question "In search of Franco Sarto Lancia slingback" in Franco Sarto:

Hi Becky,

I am very sorry that you cannot find this shoe. I searched on several other online retailers and I was not able to locate these anywhere. I also attempted to find it with Franco Sarto and I was not able to. I am very sorry about that!

You may want to contact Franco Sarto directly at 888.837.8892.

Hope that you can find it!

Stephanie replied on July 02, 2009 23:46 to the question "Merging Runs" in Nike:

Hi Barb,

I tried finding this information on the Nike site, but was unsuccessful. However, you may want to contact Nike directly over the phone at 1.800.806.6453.

Also, you may want to contact Apple as they did have syncing information at 1-800-MY-APPLE..

Hope this helps!
Stephanie

Stephanie replied on July 02, 2009 21:57 to the idea "a particular soccer jersey" in Adidas:

Hi,

Sounds like you have a really great idea! You may want to contact Adidas at 1.800.982.9337.

Stephanie

Stephanie replied on July 02, 2009 21:45 to the problem "My shoe fell APART!!" in Keen:

Hi Miriam,

I'm very sorry to hear this about your Keens! If you purchased them through us, please call us at 1.800.927.7671 or you can contact Keen directly at 1.800.509.5336.

Again, I am sorry and I hope this helps!
Stephanie

Stephanie replied on July 02, 2009 21:35 to the question "replacement straps" in Tommy Hilfiger:

Hi!

I was able to contact Tommy Hilfiger, and it looks like they do not sell the replacement straps, however they gave me contact information for the company that does. You can call or email at the information below.

1.800.810.2311
retailer@parasecent.com

Hope this helps!
Stephanie

Stephanie replied on July 02, 2009 20:13 to the question "Will Puma repair my sneakers?" in PUMA:

Hi,

Unfortunately, I would not know where you may be able to resole your Pumas. Since Puma does not list any information on their site, you may want to contact them at the number below.

800-662-7862 or 978-698-1000

Hope this helps!

Stephanie replied on July 02, 2009 17:15 to the question "shipping to other countries" in Nine West:

Hi Riana,
I will be sending you an email shortly!

Thanks!
Stephanie

Stephanie replied on June 27, 2009 23:29 to the question "Wash Ecco Yucatan Footbed?" in Ecco:

Hi Eddie,
Here is what Ecoo has to say about cleaning thier shoes!

Waterproofing spray
ECCO® Universal Spray helps to guard against staining and water penetration.

Smooth leathers
Use a slightly damp cloth to remove excess dirt. Dry naturally, away from direct heat. The leather will remain soft and supple with ECCO® Daily Care Cream. For instant shine use ECCO® Shoe shine sponge.

Nubuck, Suede & Textiles
Before wearing for the first time, use ECCO® Universal Waterproofing Spray, to help protect them. Use ECCO® Nubuck & Suede Eraser or ECCO® Suede Brush to remove dust and dirt and restore the nap to the shoe. Heavy stains can be removed with a ECCO® Foam cleaner. Take care not to over wet the shoes. The suede and nubuck can be conditioned and restored with ECCO® Suede and Nubuck Conditioner.

Oil nubucks
Oils are pumped into the leather during tanning, and produce a good protection. After wiping, use ECCO® Oil Nubuck Conditioner. Protect with ECCO® Oil Nubuck Waterproofing Spray.

GORE-TEX® and GORE-TEX®XCR footwear
We do not recommend the use waxes or dubbins. Follow the tips for nubucks and leathers for everyday care. Protect with ECCO Universal Waterproofing Spray.

At ECCO we recommend ECCO shoe care products, which have been developed for the care of your shoes. but please read the instructions on the containers.

Hope that this information is helpful! Have a good one!
Stephanie

Stephanie replied on June 20, 2009 18:15 to the problem "Skin on bottom of foot rubbed raw by rubber bed of shoe" in Keen:

Hi Sam, I am very sorry to hear about your Keens! If placed an order with us, please contact us at 1.800.927.7671, and we would be happy to assist you.

If you purchased these at a retail store, I may recommend contacting the store that you received them from.

If you prefer to contact Keen directly, I have provided the contact information below.

* http://www.keenfootwear.com
* 800-509-5336

Stephanie replied on June 18, 2009 16:20 to the question "Upset" in Rugged Shark:

Hi Frank,

I am sorry about your shoes! It looks like Timberland bought out Rugged Shark, so you may want to contact them. Below is contact information provided below.

http://www.timberland.com
888-802-9947

Hope this helps!

Stephanie replied on June 18, 2009 15:47 to the problem "Heritage printed coated clothes" in Liz Claiborne:

Hi Lennies! I think I found the shoes you were looking for! Here is a link to a pair that have the pattern.

http://www.lizclaiborne.com/Emily-Log...

Hope this helps!

Stephanie replied on June 17, 2009 22:27 to the idea "Im a pretty plus size African American woman who loves Ed Hardy" in Ed Hardy:

Hi Rashaa, I have sent you an email!