Stephanie's dashboard

Stephanie replied on September 04, 2008 04:02 to the question "Project won't show under organization" in Zazengo:

Hi there,

I'm sorry that you are having these troubles.

I checked your LU organization and under Manage Organization > Edit (in your Organization Toolbar) it has checked "Approve project associations." This means that when a project associates with your organization, it needs to be approved.

I went ahead and approved it for you, so it appears now on your Organization's page.

I'll talk this over with our engineers and see how we can make this less confusing. I do know we should have at least have a notification saying a project is waiting for your approval.

I appreciate your patience while we work this out. Thanks for your help too - it's something we need to consider in more detail.

Stephanie

Stephanie replied on August 13, 2008 14:13 to the problem "Cannot create action items" in Zazengo:

Hi Gozzie,

I've entered a ticket for our engineers to fix this bug. My hope is to get this addressed ASAP. I'll keep you posted on when it's complete.

Thanks for your patience!

Stephanie

Stephanie replied on August 12, 2008 14:45 to the problem "Cannot create action items" in Zazengo:

Hi there,

I'm sorry you are having this issue. We will work with our tech team to see how we can get this resolved. In the meantime, do you have Firefox?

This should work until we can get IE 6 and 7 working.

Here is a link if you don't have Firefox: http://www.mozilla.com/en-US/firefox/

Thanks!

Stephanie
Zazengo Community Manager

Stephanie replied on July 21, 2008 22:15 to the question "Cannot view action items" in Zazengo:

Hi there,

Thanks for your patience. I've been able to recreate what you are experiencing with Internet Explorer 7.0. I'm going to have our guys get this fixed.

In the meantime, can you use FireFox?

Here is a link to download, if you don't already have it: http://www.mozilla.com/en-US/firefox/

Thanks and I'll let you know once we get this fixed for IE 7.0.

Best always,

Stephanie

Stephanie replied on July 18, 2008 14:44 to the question "Cannot view action items" in Zazengo:

Hi there,

Can you check which version of Internet Explorer you are using? Here is how to do this:

From the Internet Explorer toolbar, click Help, and then click About Internet Explorer. The version number is listed in the window that appears.

Thanks! This will help us figure out where the bug is happening.

Appreciate your help.

A comment on the question "Cannot view action items" in Zazengo:

Hi there, Thanks for this information. Is the other computer you tried it on also using Internet Explorer? If so, can you check the version for me? To do this, from the Internet Explorer toolbar, click Help, and then click About Internet Explorer. The version number is listed in the window that appears.

Thanks! I appreciate your help! – Stephanie, on July 18, 2008 14:43

Stephanie replied on July 17, 2008 19:45 to the question "Cannot view action items" in Zazengo:

Hmm. I took a look at your account from the backend and can see your action items and they seem to be linking ok to your Project page. I'm able to see the incomplete and complete list.

Can you tell me what browser version you are using? Internet Explorer or Firefox? This may be a culprit.

Not sure if you know this, but you can also reach the Action List and Items via the Project details page. From your Dashboard, click the project title. Press "Project Details" in the blue header area. Then on the left side click "Action Lists."

You will see a list. Click a title and there will be the Action Items.

What you will see on your personal dashboard (YOU > Dashboard) are action items assigned to you that are not yet marked "Complete."

Not sure if that helps. But please send me what browser version you are using. This will help determine if we have a bug that needs fixing.

Thanks for your patience and help!

Best always,

Stephanie

Stephanie replied on July 17, 2008 18:22 to the question "Cannot view action items" in Zazengo:

Hi there,

I'm sorry you are having trouble accessing your Action Items. Can you let me know which project you are working on so I can take a closer look? I will also need your name that appears on Zazengo.

You can either post it here on this thread or email me directly at stephanie (at) zazengo (dot) com.

I did test the general functionality of the Action List / Action Items and I'm not able to repeat what you are experiencing.

Thanks and we'll get this figured out!

Stephanie

Stephanie replied on April 30, 2008 02:38 to the update "Admins: How to put Get Satisfaction on your site" in Get Satisfaction:

I would really, really love it if I could "set" which posts I want to appear in my active discussions widget. For example, we are a new start-up and would like to highlight certain topics such as "Getting Started," "Let us know what features you'd like to see," etc.

Maybe they could be topics we could "set" at the top (sticky type topics like on a forum) and in the drop down when you make the widget an option would be "featured topics."

Thanks!

Stephanie replied on April 30, 2008 02:08 to the update "Highlight a topic on your Get Satisfaction Company home page!" in Get Satisfaction:

Hi there, It'd be awesome to have the ability to set a featured question or discussion in this area. Thanks!

Stephanie asked a question in Zazengo on April 30, 2008 01:27:

What would make Zazengo even better?

We are working hard behind the scenes to make Zazengo the best place to inspire, manage and track your impact. Are there any features you'd like to see?

Let us know what you think. We are listening!

Stephanie started a conversation in Zazengo on April 30, 2008 01:26:

How are you using Zazengo?

There are many ways to use Zazengo. How are you using it?

Stephanie started a conversation in Zazengo on April 28, 2008 03:38:

How to reset your password.

To reset your password, press the following link: http://www.zazengo.com/forgot_password

Enter your email and press "Recover Username / Password."

An email will be sent with your account information.

Once you are inside Zazengo, you can press "Edit Profile" in the upper right hand corner and set the password to something of your choice.

Stephanie started a conversation in Zazengo on April 28, 2008 03:30:

What is Zazengo?

Zazengo is a free, shared, online platform for inspiring, managing and tracking impact.

Members can use our self-organizing tools to help coordinate projects, initiatives, volunteerism, or any activity where people need to connect.

Zazengo's features consist of discussions, action items, events, and stories.

Users can identify their strengths and interests and be matched with organizations and projects.

Organizations can brand Zazengo with their logo and color schemes, create widgets
for their website, and even be a part of Zazengo's shared revenue model.