Stephanie's dashboard

susesiyiz made a comment on "Admins: How to put Get Satisfaction on your site", but it was removed. see the change log

Eric Suesz made a comment on "Admins: How to put Get Satisfaction on your site", but it was removed. see the change log

susesiyiz replied to "Admins: How to put Get Satisfaction on your site", but it was removed. see the change log

Stephanie replied on September 04, 2008 04:02 to the question "Project won't show under organization" in Zazengo:

Hi there,

I'm sorry that you are having these troubles.

I checked your LU organization and under Manage Organization > Edit (in your Organization Toolbar) it has checked "Approve project associations." This means that when a project associates with your organization, it needs to be approved.

I went ahead and approved it for you, so it appears now on your Organization's page.

I'll talk this over with our engineers and see how we can make this less confusing. I do know we should have at least have a notification saying a project is waiting for your approval.

I appreciate your patience while we work this out. Thanks for your help too - it's something we need to consider in more detail.

Stephanie

Gozzie marked one of Stephanie's replies in Zazengo as useful. Stephanie replied to the problem "Cannot create action items".

Gozzie marked one of Stephanie's replies in Zazengo as useful. Stephanie replied to the question "Cannot view action items".

Gozzie marked one of Stephanie's replies in Zazengo as useful. Stephanie replied to the question "Cannot view action items".

Gozzie marked one of Stephanie's replies in Zazengo as useful. Stephanie replied to the question "Cannot view action items".

A comment on the discussion "Admins: How to put Get Satisfaction on your site" in Get Satisfaction:

I believe you're asking where to point your badge? It's probably best to point it to your company home page here on Get Satisfaction which would be http://getsatisfaction.com/yourcompany – Amy Muller, on September 02, 2008 19:59

Eric Suesz replied on August 31, 2008 06:07 to the discussion "Admins: How to put Get Satisfaction on your site" in Get Satisfaction:

bldtraffic: Sorry you're having problems.

We try to point out on the employee claim page that it might take a few hours for us to approve an employee's claim. It's usually faster if you are able to validate your employee e-mail address by entering a company e-mail address (from the company URL) into the company e-mail address field. I hope this doesn't seem inconvenient, but we like to diligent about this. I just approved your claim, and you should receive an e-mail that directs you to your admin page.

You can place badges or widgets anywhere on your site. It is often different, but many companies place those on their home page or support page. It really just depends.

bldtraffic replied on August 31, 2008 03:36 to the discussion "Admins: How to put Get Satisfaction on your site" in Get Satisfaction:

Grrrrrr....something tells me its easier to sign up a company first, then sign up as a person. It must be. It HAS to be. Because once signed in as a person, with no ability to claim, you are pretty much "stuck."

Help?

JJH

bldtraffic replied on August 31, 2008 03:29 to the discussion "Admins: How to put Get Satisfaction on your site" in Get Satisfaction:

One more: Downloading the badge was easy enough, so was posting it, however no where does it state where you would like us to link the badge to... homepage, sign-up page, etc.

bldtraffic replied on August 31, 2008 02:48 to the discussion "Admins: How to put Get Satisfaction on your site" in Get Satisfaction:

I also am not able to see the "Get It" Button for widgets or badges... I believe I claimed my company...help?

Jon Heller

Stephanie replied on August 13, 2008 14:13 to the problem "Cannot create action items" in Zazengo:

Hi Gozzie,

I've entered a ticket for our engineers to fix this bug. My hope is to get this addressed ASAP. I'll keep you posted on when it's complete.

Thanks for your patience!

Stephanie

Gozzie replied on August 13, 2008 12:42 to the problem "Cannot create action items" in Zazengo:

Stephanie,

Unfortunately here at work we are not allowed to download any additional browsers, so we are stuck with our IE 6.0 version. Appreciate your help with this though.

Stephanie replied on August 12, 2008 14:45 to the problem "Cannot create action items" in Zazengo:

Hi there,

I'm sorry you are having this issue. We will work with our tech team to see how we can get this resolved. In the meantime, do you have Firefox?

This should work until we can get IE 6 and 7 working.

Here is a link if you don't have Firefox: http://www.mozilla.com/en-US/firefox/

Thanks!

Stephanie
Zazengo Community Manager

Stephanie replied on July 21, 2008 22:15 to the question "Cannot view action items" in Zazengo:

Hi there,

Thanks for your patience. I've been able to recreate what you are experiencing with Internet Explorer 7.0. I'm going to have our guys get this fixed.

In the meantime, can you use FireFox?

Here is a link to download, if you don't already have it: http://www.mozilla.com/en-US/firefox/

Thanks and I'll let you know once we get this fixed for IE 7.0.

Best always,

Stephanie

Gozzie replied on July 21, 2008 15:26 to the question "Cannot view action items" in Zazengo:

At work I am using Internet Explorer 7.0.5730.13

A comment on the question "Cannot view action items" in Zazengo:

My home computer has Internet Explorer 7 – schafersk, on July 18, 2008 14:50

Stephanie replied on July 18, 2008 14:44 to the question "Cannot view action items" in Zazengo:

Hi there,

Can you check which version of Internet Explorer you are using? Here is how to do this:

From the Internet Explorer toolbar, click Help, and then click About Internet Explorer. The version number is listed in the window that appears.

Thanks! This will help us figure out where the bug is happening.

Appreciate your help.