steve55's dashboard

Tracking code shows that the package was delivered. It was also over two months after the package was delivered that the claim was filed. The buyer made absolutely no attempt to contact me about it.

I recieved an internal eBay message (not anything retrievable from half.com) telling me that I had something like 10 days to provide the tracking information. Since I don't log into eBay regularly I never saw this internal message. I only became aware of it after this period was up and I received an email telling me that they were debiting my account due to insufficient tracking information provided. This was a no reply email. There was no place for me to enter in the tracking information in either email. Additionally the tracking information was clearly attached to the transaction.

I can provide all emails and screenshots of correspondence. The only thing I can't provide is the single phone conversation I had where the eBay representative apologized. Admitted that a mistake clearly had been made and then told me that he couldn't fix it because it happened on Half.com and told me he would send the case over to half.com and they would be in touch with me. The next correspondence I had was to tell me that they were going to debit my checking account for the full amount, which they did. – steve55, on July 17, 2008 02:22