Get your own customer support community

About me

Recent activity

Subscribe to this feed
  • question

    Steve Hoge asked a question in Connected Flow on November 06, 2009 19:43:

    Steve Hoge
    FlickrExport 3.0.2 crashes Aperture 2.14 with malloc() failure under 10.6.1
    I am seeing FlickrExport bring down Aperture during uploads of large (~350) photo sets. The crash according to the console messages and logs is due to a memory allocation failure.

    I haven't tried uploads this large in a while, and before this recent failure I did a Snow Leopard upgrade and added memory to the machine (current total is 5GB but only 2.5GB+ were in use when the failures occurred.)

    The first failure occurred after about 50 images; the 2nd got 150 more uploaded before crashing (note that the selection of photos being uploaded in these two sessions had no images in common). I did NOT reboot before launching Aperture again. All images are size to a maximum of 1920x1080.

    Am I just pushing FlickrExport too hard with these uploads? Does Apple set some unrealistically low heap size for plugins or Is there some memory leak going on?

    (BTW, it would be handy if FlickrExport reported its version number in the Finder; only other way I've seen to get at it is by launching the plugin.)

    Console logs and snipped crash reports follow:

    =============================================

    Console messages:

    11/6/09 11:52:21 AM [0x0-0x89089].com.apple.Aperture[718] Aperture(718,0xa089a500) malloc: *** mmap(size=16777216) failed (error code=12)
    11/6/09 11:52:21 AM [0x0-0x89089].com.apple.Aperture[718] *** error: can't allocate region
    11/6/09 11:52:21 AM [0x0-0x89089].com.apple.Aperture[718] *** set a breakpoint in malloc_error_break to debug
    11/6/09 11:52:21 AM [0x0-0x89089].com.apple.Aperture[718] fe_tiled_bitmap_new_tile failed to alloc 28442624
    11/6/09 11:52:21 AM [0x0-0x89089].com.apple.Aperture[718] fe_tiled_bitmap_new_tile failed to alloc 28442624
    11/6/09 11:52:22 AM [0x0-0x89089].com.apple.Aperture[718] fe_tiled_bitmap_new_tile failed to alloc 28442624
    11/6/09 11:52:22 AM [0x0-0x89089].com.apple.Aperture[718] fe_tiled_bitmap_new_tile failed to alloc 28442624
    11/6/09 11:52:22 AM [0x0-0x89089].com.apple.Aperture[718] Aperture(718,0xa089a500) malloc: *** mmap(size=16777216) failed (error code=12)
    11/6/09 11:52:22 AM [0x0-0x89089].com.apple.Aperture[718] *** error: can't allocate region
    11/6/09 11:52:22 AM [0x0-0x89089].com.apple.Aperture[718] *** set a breakpoint in malloc_error_break to debug
    11/6/09 11:52:35 AM com.apple.launchd.peruser.505[167] ([0x0-0x89089].com.apple.Aperture[718]) Job appears to have crashed: Bus error
    11/6/09 11:52:38 AM ReportCrash[791] Saved crash report for Aperture[718] version 2.1.4 (2.1.4) to /Users/steveh/Library/Logs/DiagnosticReports/Aperture_2009-11-06-115237_mp-steveh.crash

    Crash Log:

    Process: Aperture [718]
    Path: /Applications/Aperture.app/Contents/MacOS/Aperture
    Identifier: com.apple.Aperture
    Version: 2.1.4 (2.1.4)
    Build Info: Aperture-908252102~1
    Code Type: X86 (Native)
    Parent Process: launchd [167]

    PlugIn Path: /Library/Application Support/Aperture/Plug-Ins/Export/FlickrExport.ApertureExport/Contents/MacOS/FlickrExport
    PlugIn Identifier: com.connectedflow.flickrexportaperture
    PlugIn Version: ??? (3.0.2)

    Date/Time: 2009-11-06 11:52:22.445 -0700
    OS Version: Mac OS X 10.6.1 (10B504)
    Report Version: 6

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0xffff088c __memcpy + 236
    1 com.apple.Aperture 0x003f096e 0x1000 + 4127086
    2 com.apple.Aperture 0x003ec39d 0x1000 + 4109213
    3 com.apple.Aperture 0x0043d297 0x1000 + 4440727
    4 com.apple.Aperture 0x005817b9 0x1000 + 5769145
    5 com.apple.Aperture 0x0057984b 0x1000 + 5736523
    6 com.apple.CoreFoundation 0x953d42cd __invoking___ + 29
    7 com.apple.CoreFoundation 0x953d4238 -[NSInvocation invoke] + 136
    8 com.apple.CoreFoundation 0x95410118 -[NSInvocation invokeWithTarget:] + 72
    9 com.apple.CoreFoundation 0x953d50c4 ___forwarding___ + 1108
    10 com.apple.CoreFoundation 0x953d4bf2 _CF_forwarding_prep_0 + 50
    11 ...edflow.flickrexportaperture 0x20417f7d +[FUApertureExportManagerUtilities addKeyword:forApertureID:toExportManager:] + 95
    12 ...edflow.flickrexportaperture 0x20430115 -[FUApertureExporter uploadEngine:didUploadImageRequest:] + 873
    13 ...edflow.flickrexportaperture 0x20413a9c -[FUUploadEngine cleanUpCurrentPhotoAndNotifyDelegate] + 152
    14 com.apple.Foundation 0x90207f34 __NSThreadPerformPerform + 705
    15 com.apple.CoreFoundation 0x953998cb __CFRunLoopDoSources0 + 1563
    16 com.apple.CoreFoundation 0x9539785f __CFRunLoopRun + 1071
    17 com.apple.CoreFoundation 0x95396d34 CFRunLoopRunSpecific + 452
    18 com.apple.CoreFoundation 0x95396b61 CFRunLoopRunInMode + 97
    19 com.apple.HIToolbox 0x90532fec RunCurrentEventLoopInMode + 392
    20 com.apple.HIToolbox 0x90532da3 ReceiveNextEventCommon + 354
    21 com.apple.HIToolbox 0x90532c28 BlockUntilNextEventMatchingListInMode + 81
    22 com.apple.AppKit 0x962f0c95 _DPSNextEvent + 847
    23 com.apple.AppKit 0x962f050a -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    24 com.apple.Aperture 0x0036ef3b 0x1000 + 3596091
    25 com.apple.AppKit 0x962b269b -[NSApplication run] + 821
    26 com.apple.prokit 0x00993a01 NSProApplicationMain + 326
    27 com.apple.Aperture 0x00003842 0x1000 + 10306
    28 com.apple.Aperture 0x00003769 0x1000 + 10089

    =====================================================================

    Console messages:

    11/6/09 11:00:01 AM [0x0-0x51051].com.apple.Aperture[458] Aperture(458,0xa089a500) malloc: *** mmap(size=16777216) failed (error code=12)
    11/6/09 11:00:01 AM [0x0-0x51051].com.apple.Aperture[458] *** error: can't allocate region
    11/6/09 11:00:01 AM [0x0-0x51051].com.apple.Aperture[458] *** set a breakpoint in malloc_error_break to debug
    11/6/09 11:00:19 AM com.apple.launchd.peruser.505[167] ([0x0-0x51051].com.apple.Aperture[458]) Job appears to have crashed: Bus error
    11/6/09 11:00:22 AM ReportCrash[704] Saved crash report for Aperture[458] version 2.1.4 (2.1.4) to /Users/steveh/Library/Logs/DiagnosticReports/Aperture_2009-11-06-110022_mp-steveh.crash

    Crash Log:

    Process: Aperture [458]
    Path: /Applications/Aperture.app/Contents/MacOS/Aperture
    Identifier: com.apple.Aperture
    Version: 2.1.4 (2.1.4)
    Build Info: Aperture-908252102~1
    Code Type: X86 (Native)
    Parent Process: launchd [167]

    PlugIn Path: /Library/Application Support/Aperture/Plug-Ins/Export/FlickrExport.ApertureExport/Contents/MacOS/FlickrExport
    PlugIn Identifier: com.connectedflow.flickrexportaperture
    PlugIn Version: ??? (3.0.2)

    Date/Time: 2009-11-06 11:00:01.514 -0700
    OS Version: Mac OS X 10.6.1 (10B504)
    Report Version: 6

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0xffff088c __memcpy + 236
    1 com.apple.Aperture 0x003f096e 0x1000 + 4127086
    2 com.apple.Aperture 0x003ec39d 0x1000 + 4109213
    3 com.apple.Aperture 0x0043d297 0x1000 + 4440727
    4 com.apple.Aperture 0x005817b9 0x1000 + 5769145
    5 com.apple.Aperture 0x0057984b 0x1000 + 5736523
    6 com.apple.CoreFoundation 0x953d42cd __invoking___ + 29
    7 com.apple.CoreFoundation 0x953d4238 -[NSInvocation invoke] + 136
    8 com.apple.CoreFoundation 0x95410118 -[NSInvocation invokeWithTarget:] + 72
    9 com.apple.CoreFoundation 0x953d50c4 ___forwarding___ + 1108
    10 com.apple.CoreFoundation 0x953d4bf2 _CF_forwarding_prep_0 + 50
    11 ...edflow.flickrexportaperture 0x2181df7d +[FUApertureExportManagerUtilities addKeyword:forApertureID:toExportManager:] + 95
    12 ...edflow.flickrexportaperture 0x21836115 -[FUApertureExporter uploadEngine:didUploadImageRequest:] + 873
    13 ...edflow.flickrexportaperture 0x21819a9c -[FUUploadEngine cleanUpCurrentPhotoAndNotifyDelegate] + 152
    14 com.apple.Foundation 0x90207f34 __NSThreadPerformPerform + 705
    15 com.apple.CoreFoundation 0x953998cb __CFRunLoopDoSources0 + 1563
    16 com.apple.CoreFoundation 0x9539785f __CFRunLoopRun + 1071
    17 com.apple.CoreFoundation 0x95396d34 CFRunLoopRunSpecific + 452
    18 com.apple.CoreFoundation 0x95396b61 CFRunLoopRunInMode + 97
    19 com.apple.HIToolbox 0x90532fec RunCurrentEventLoopInMode + 392
    20 com.apple.HIToolbox 0x90532da3 ReceiveNextEventCommon + 354
    21 com.apple.HIToolbox 0x90532c28 BlockUntilNextEventMatchingListInMode + 81
    22 com.apple.AppKit 0x962f0c95 _DPSNextEvent + 847
    23 com.apple.AppKit 0x962f050a -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    24 com.apple.Aperture 0x0036ef3b 0x1000 + 3596091
    25 com.apple.AppKit 0x962b269b -[NSApplication run] + 821
    26 com.apple.prokit 0x00993a01 NSProApplicationMain + 326
    27 com.apple.Aperture 0x00003842 0x1000 + 10306
    28 com.apple.Aperture 0x00003769 0x1000 + 10089
  • question

    Steve Hoge asked a question in Poly9 Group on November 05, 2009 05:25:

    Steve Hoge
    KML Support?
    Is there documentation for what subset of KML you are currently supporting?

    When my KML data does not display correctly it's tough to know if it's a problem with my code or expected output from Mapspread.
  • question

    Steve Hoge asked a question in Connected Flow on October 12, 2009 14:52:

    Steve Hoge
    Aperture 2.1.4, FlickrExport 3.0.2: export stalled, "API service is currently not available"
    My FlickrExport process has stalled showing "Checking that the photo arrived" in the Activity window.

    My Console log shows:

    Oct 12 02:05:03 mp-steveh Aperture[26117]: FKPhotoUploadRequest processCheckTicketResponse logged the following error: Sorry, the Flickr API service is not currently available.

    Might it be that Flickr went offline for 2AM Sunday maintenance during the midst of an export operation? Looks like FlickrExport detected the problem but didn't have a way to recover.

    It didn't hang or crash Aperture but I'm not able to initiate another export operation - neither via FlickrExport nor any other export plugin - while this operation is stalled.

  • Steve Hoge started following the problem "FlickrExport Stops on Entering Sleep Mode" in Connected Flow.

  • Steve Hoge started following the idea "Will Flickr export for iPhoto support movies?" in Connected Flow.

  • idea

    Steve Hoge replied on February 09, 2009 04:55 to the idea "Allow FlickrExport to make tags from other metadata." in Connected Flow:

    Steve Hoge
    I just wish Flickr itself paid more attention to EXIF and IPTC metadata and allowed editable mapping onto Flickr's tags.
    Do you think this is one of the best points? Mark it as a good point
  • question

    Steve Hoge replied on February 09, 2009 04:46 to the question "Tag filtering and EXIF keywords" in Connected Flow:

    Steve Hoge
    It's probably a big detour in your workflow but if you don't already have alot of stacks in your export collection you could always try this:

    1) Select all the images in the album you're going to export
    2) Duplicate the images

    You now have a stack for each image, with the newly dup'd version as the stack pick

    3) Filter the view by stack pick and select all
    4) Use the keyword control bar to remove the keywords you don't want (type in the keyword and Shift-Return)
    5) Make sure all are selected and then right-click Export->FlickrExport...
    6) Perform the export with the keywords cleared
    7) Select all images and then right-click to Delete Versions...
    8) Remove the view filter and you have all your originals again.
    Do you think this answers the question? Mark it as answered
  • problem

    Steve Hoge reported a problem in Connected Flow on February 09, 2009 03:31:

    Steve Hoge
    Aperture hangs at end of long FlickrExport with Error 2, 25% of images missing
    ****** Configuration ***********

    Aperture 2.1.2
    FlickrExport 1.0.9
    MacOS 10.5.6
    MacPro 2GHZ 3GB RAM
    Export parameters: IPTC Headline, image tags only, Create Lens tag, Add Flickr IDs and URLs, Add keyword, Public, Replace photos, Tag Filter "Travel*". All images are geotagged and have Headline IPTC tags set.

    ****** Symptom **************

    After a successful test upload of 6 images from a folder, I began export of all 388 images to Flickr. After approx 4 hours FlickrExport showed export complete but with an error indicator with a filename of one photo that was not uploaded, saying "Error 2 in photos.upload.checktickets". The application was hung with BBOD at the error dialog.

    The error dialog also stated only one photo was uploaded, but by looking at my Flickr photostream I see that 288 out of the 388 were uploaded successfully. Missing photos include the one that was flagged (it was not the first or last) but also 100 others randomly missing from throughout the stream, not just at the beginning or end.

    The MacOS Console log shows no messages related to export progress or errors.

    Is there an upper limit on the number of photos that FlickrExport can handle in one export operation?

    See photoset in question at: http://www.flickr.com/photos/steve_ho...
  • problem

    Steve Hoge reported a problem in Connected Flow on February 06, 2009 01:13:

    Steve Hoge
    Unlicensed FlickerExport (non-Lite) hangs Aperture when FlickrExportLite is installed
    System: Aperture 2.12 and MacOS 10.5.6 on 2GHZ MacPro w/3GB RAM

    In the past I have used FlickrExport Lite, and was trying to find out which version I had installed. The plugin file had no version number in it so I downloaded it again. Neither the Finder nor GetInfo show any version data, but i believe that the latest Lite version is 1.0.6 according to the install .dmg file.

    This latest Lite download was crashing on me (see other reports) so I thought maybe the for-pay version was more reliable (according to the get-what-you-pay-for principle.)

    The 1.0.9 non-Lite installer didn't say anything about demo mode or compatibility with concurrent Lite installs, so I went ahead and tried it. When the export window appeared it said my demo license had expired. OK, whatever. But it still let me manipulate every UI field so I thought I'd go ahead and see what the advanced options were. (I would have been happy to simply read the User's Manual to find out exactly what features the non-Lite version has, but as far as I can see there is no documentation for EITHER version.)

    Unfortunately, once the Preferences pane was pulled down and different tabs clicked there is no Cancel button, and OK does nothing. So Aperture is hung at this point (I can still view different Preference pane tabs.)

    If there's a way to get a demo license to try non-Lite FlickrExport I'd like to try it but so far my experience with FlickrExportLite crashing Aperture and this version hanging is not so good. Any suggestions?
  • problem

    Steve Hoge replied on February 06, 2009 00:48 to the problem "Aperture crashing during Flickr export" in Connected Flow:

    Steve Hoge
    My Lite version downloaded today (installed after uninstalling an old version) crashes Aperture at the completion of an upload. The console log does not show upload progress messages like I see in previous reports - just

    2/5/09 5:27:08 PM com.apple.launchd[185] ([0x0-0x63b63b].com.apple.Aperture[16255]) Exited abnormally: Segmentation fault

    The Aperture crash dump looks like this (other thread dumps snipped):

    Process: Aperture [16255]
    Path: /Applications/Aperture.app/Contents/MacOS/Aperture
    Identifier: com.apple.Aperture
    Version: 2.1.2 (2.1.2)
    Build Info: Aperture-810100300~3
    Code Type: X86 (Native)
    Parent Process: launchd [185]

    Date/Time: 2009-02-05 17:27:05.725 -0700
    OS Version: Mac OS X 10.5.6 (9G55)
    Report Version: 6

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000023
    Crashed Thread: 0

    Thread 0 Crashed:
    0 libobjc.A.dylib 0x93817688 objc_msgSend + 24
    1 ...ow.flickrexportaperturelite 0x1eb73bd1 -[FUFlickrExport closeDialog] + 63
    2 com.apple.AppKit 0x9636253b -[NSApplication sendAction:to:from:] + 112
    3 com.apple.prokit 0x0098c22d -[NSProApplication sendAction:to:from:] + 124
    4 com.apple.Aperture 0x0036cdb4 0x1000 + 3587508
    5 com.apple.AppKit 0x96362478 -[NSControl sendAction:to:] + 108
    6 com.apple.AppKit 0x963622fe -[NSCell _sendActionFrom:] + 169
    7 com.apple.AppKit 0x96361957 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1827
    8 com.apple.AppKit 0x963611aa -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 541
    9 com.apple.AppKit 0x96360a64 -[NSControl mouseDown:] + 888
    10 com.apple.AppKit 0x9635f1a3 -[NSWindow sendEvent:] + 5381
    11 com.apple.AppKit 0x9632bd49 -[NSApplication sendEvent:] + 2941
    12 com.apple.Aperture 0x00374e28 0x1000 + 3620392
    13 com.apple.AppKit 0x964cda19 -[NSApplication _realDoModalLoop:peek:] + 605
    14 com.apple.AppKit 0x964c812d -[NSApplication runModalForWindow:] + 286
    15 ...ow.flickrexportaperturelite 0x1eb73b01 -[FUFlickrExport finishExportProcess] + 516
    16 com.apple.Foundation 0x96ff83e3 __NSThreadPerformPerform + 547
    17 com.apple.CoreFoundation 0x9456063f CFRunLoopRunSpecific + 3215
    18 com.apple.CoreFoundation 0x94560cd8 CFRunLoopRunInMode + 88
    19 com.apple.HIToolbox 0x96aab2c0 RunCurrentEventLoopInMode + 283
    20 com.apple.HIToolbox 0x96aab0d9 ReceiveNextEventCommon + 374
    21 com.apple.HIToolbox 0x96aaaf4d BlockUntilNextEventMatchingListInMode + 106
    22 com.apple.AppKit 0x96290d7d _DPSNextEvent + 657
    23 com.apple.AppKit 0x96290630 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    24 com.apple.Aperture 0x0036c854 0x1000 + 3586132
    25 com.apple.AppKit 0x9628966b -[NSApplication run] + 795
    26 com.apple.prokit 0x0098ce5a NSProApplicationMain + 325
    27 com.apple.Aperture 0x00003242 0x1000 + 8770
    28 com.apple.Aperture 0x00003169 0x1000 + 8553
    Do you think this solves the problem? Mark it as solved