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Steve McLeod replied on November 24, 2009 13:20 to the problem "Still Waiting..." in Poker Copilot:

Hi John,

Are you using Poker Copilot version 2.17? There were two updates announced on my blog, but they are not release ready.

If you are not using 2.17, please download it from here:
http://pokercopilot.com/download.html

Then please check that Poker Copilot is configured correctly for Full Tilt. Instructions follow:

Step 1: Follow the instructions here: http://pokercopilot.com/docs/fulltilt...

Step 2: Go to the Poker Copilot Preferences (in the "Poker Copilot" menu) and click on the plus sign. Find the folder with your hand histories from step 1, and add it to Poker Copilot. This folder is normally [your home folder]/Documents/HandHistory

Regards,

Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 24, 2009 13:06 to the problem "Running it twice on FTP..." in Poker Copilot:

Hi Sataspam,

There's no fix for this yet, but there will be soon.

Regards,

Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 23, 2009 12:02 to the problem "CAP hands not showing up v2.19" in Poker Copilot:

I gave this a check and had no problem. Can you make sure that you've selected either "All Game Types" or "Cap No Limit Hold'em" from the Game Type filter?

Regards,

Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 21, 2009 18:41 to the question "How can I rewatch a whole tournament" in Poker Copilot:

Hi Gravasse,

We hope to add the ability to rewatch a whole tournament soon.

We'd love to make importing PokerStars tournament results easier, but currently PokerStars doesn't save this info automatically...

Regards,

Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 18, 2009 17:46 to the question "Sputtering Start: Copilot stops collecting stats unless restarted" in Poker Copilot:

Hi Arthur,

Can you give me some info about your computer? What model Mac are you using?

Are there any errors from Poker Copilot in Mac OS X's Console? You can find Console using Finder in Applications -> Utilities. Or just type Console into Spotlight.

Regards,

Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 18, 2009 17:37 to the problem "Running it twice on FTP..." in Poker Copilot:

I'm now investigating this. I haven't encountered a "run it twice" table yet.

Regards,

Steve
---------------------------------------------------
Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 18, 2009 11:47 to the idea "HUD shrinking and Multitabling Issues" in Poker Copilot:

Multiabling now done.

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Steve McLeod replied on November 18, 2009 11:44 to the idea "HUD in all tables at same time." in Poker Copilot:

This has been done in Poker Copilot 2.

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Steve McLeod replied on November 18, 2009 11:44 to the problem "v.2.04: HUD + multitabling = lots of trouble!" in Poker Copilot:

Latest versions handle multi-tabling much better.

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Steve McLeod set one of Steve McLeod's replies as an official response to "Recent Hands max?" in Poker Copilot
Steve McLeod replied on November 18, 2009 11:43 to the problem "Recent Hands max?" in Poker Copilot:

Recent Hands summary shows the last 10,000 hands

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Steve McLeod replied on November 16, 2009 09:37 to the idea "%ITM and places paid" in Poker Copilot:

Afsheen,

You can use this query to find out your ITM %, first place %, second place %, third place %. It also shows the raw counts. It only includes tournaments for which you have already obtained results.

select
itm_count,
tournament_count,
first_count,
second_count,
third_count,
(itm_count*100/tournament_count) as itm_percentage,
(first_count*100/tournament_count) as first_place_percentage,
(second_count*100/tournament_count) as second_place_percentage,
(third_count*100/tournament_count) as third_place_percentage
from
(select count(*) as itm_count from tournament where herowinnings > 0),
(select count(*) as tournament_count from tournament where herowinnings is not null),
(select count(*) as first_count from tournament where heroranking = 1),
(select count(*) as second_count from tournament where heroranking = 2),
(select count(*) as third_count from tournament where heroranking = 3)

Regards,

Steve
---------------------------------------------------
Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 15, 2009 17:58 to the problem "Unable to parse errors... please help!" in Poker Copilot:

The problem, as far as I know, is freerolls.

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Steve McLeod replied on November 15, 2009 17:57 to the question "Not working after update" in Poker Copilot:

Hi John,

What problem specifically are you seeing?

Could you please send me a copy of the Poker Copilot console? To do this,
1) from Poker Copilot's "Tools" menu, select "Console...",
2) click "Copy to Clipboard". You can then paste it into an e-mail.

Regards,

Steve
---------------------------------------------------
Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 13, 2009 17:15 to the problem "Unable to parse errors... please help!" in Poker Copilot:

Hi Francesco,

The only known problem of this type is for some PokerStars tournament summaries. Poker Copilot is somewhat zealous about getting things in the correct format, but for some tournament types PokerStars doesn't supply all the info.

Regards,

Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 12, 2009 17:03 to the problem "Stuck at synchronizing system time" in Poker Copilot:

Hi Dave,

Glad to hear it is now working!

Regards,

Steve
---------------------------------------------------
Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 12, 2009 17:02 to the question "Why is Poker Copilot running so slow all of a sudden?" in Poker Copilot:

Hi gml1983,

You should download the latest Poker Copilot version 2.17. You can download it here:
http://pokercopilot.com/download.html

I think that will fix these issues.

Regards,

Steve
---------------------------------------------------
Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 12, 2009 17:01 to the question "Sputtering Start: Copilot stops collecting stats unless restarted" in Poker Copilot:

There seems to be some intermittent problems with 2.18. I hope to have an update in the next few days that deals with these problems.

In the meantime you might want to go back to version 2.17, which is the current release version. You can get it here:
http://pokercopilot.com/download.html

Regards,

Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 11, 2009 19:53 to the problem "Stuck at synchronizing system time" in Poker Copilot:

Hi Dave,

Did you download from our website?

Are you using Poker Copilot 2.17?

If not, you should download this from
http://pokercopilot.com/download.html

If that doesn't help...can you try a "Force Quit" and start Poker Copilot again? Still got the problem?

Regards,

Steve
---------------------------------------------------
Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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Steve McLeod replied on November 11, 2009 19:50 to the question "stuck in play money mode" in Poker Copilot:

I don't know why this happened but I know the solution.

You should play one hand of play money. This will make the cash/play money toggle appear on the toolbar. Then you can switch out of play money mode.

Regards,

Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com

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