sugree's dashboard

Selana, I have ATT as well and mine was working fine, then it just stopped last year. I Have been adding and deleting and just can not get it to work. What is odd is that my husband has no issue with it working and mine wont. I wonder if it is because I am a second phone on his account. Although I really don't see why that would make a difference. – Vretallin, on June 30, 2008 04:25

I'm on ATT as well, and everything was working fine, until I upgraded my phone. I can still tweet out, but nothing comes in. I went through the whole, "remove-add-verify" thing. I've sent "on" more times than I can count. And still, nothing. So sad!! I heart Twitter, I'm going through withdrawals!

Do you think I don't do that?

On the 13th (the newest mention of IM, they said it's still down and that they're working on it.

Which would be great, except that on the 12th they said the code was much closer. Maybe it's just me being impatient, but not having any sort of real update for that length of time with something that a good size of Twitter users want is just bad form.

You should probably check status.twitter.com/ rather than ragging on them.

I don't think anyone that works for Twitter is actually following this thread anymore. If they are, they should update the status of this thread.

I can't send the confirmation code, because twitter@twitter.com remains in "invited" status, not where I can send anything.

Wow, I don't even get that. I would be very happy if even that much of it was working for me.

I ́m disappointed that the IM service still isn up (at least for posting tweets; I do receive updates by GTalk).

I'm with you on the frustration level. Even for a free service, the customer service end of this has gone down the toilet.

seriously, this is becoming intolerable. gtalk is the easiest way for me to use the twitter service and syncing it with facebook. obviously the gchat function has been down for some time. it's been about a month though since i've even been able to log in to the twitter homepage - always a little whale saying 'over capacity.' since i use the twitter sync to manage my status, twitter itself is becoming more of an annoyance than a useful application. and then, i had to create a get satisfaction account just to log the problem.

i am going to have to delete my account soon if none of it is going to function anytime soon.

Sadly, IM is still offline so the problem is not with your account. The feature is just unavailable. – mdy, on June 21, 2008 10:08

me 2 who can help me and what can I do ??

Hi ladykeli. Yes, Twitter IM is still offline. Until it's operational again, there won't be much we can do as users to get it working.

Twitter posts daily updates on their efforts to restore services at http://status.twitter.com

I'm still having the same problems today on Adium, OSX, Gchat. It hasn't worked for weeks! None of the solutions above are working.

Hey all,

Please see this thread for updates as they happen:

http://getsatisfaction.com/twitter/to...

Thanks!

Yes, Twitter IM is still offline. Related thread: http://gsfn.us/t/iog – mdy, on May 28, 2008 01:12

Still having this problem today. Attempted to remove-reauth the account but no chance in status.

hi eridanus I'm in ireland using three ireland and its very frustrating and i think your comments are very very relevant since a lot of mobile tariffs in ireland don't include free texts and also charge very highly for international texts - would twitter ever consider having a relevant sms number for each country and not just +44 for half the world!!!! if the twitter team would do something about your comment-6. *** A lot of us would be a lot happier if Twitter could get the ON command to work from the Web. ***" that would be a big help - COME ON TWITTER - THERES A LOT OF US OUT THERE WHO WANT TO USE THE SERVICE BUT ITS NOT ALWAYS EASY OR FREE!!!!!! – brackagh, on May 26, 2008 12:30

See Crystal's interim reply in
http://getsatisfaction.com/twitter/to... for the most comprehensive and useful explanation I've discovered so far.

Crystal and Jack from Twitter are following that topic, so I'll post this there too.

As I currently understand it:

1. SMS updates are very easy to turn OFF, from wherever you like (Web, phone, ...).

2. Twitter automatically turns SMS updates OFF whenever one of their their SMS fails to trigger a prompt confirmation of delivery from your phone network, for any reason at all. Your mobile service provider may have a temporary problem, your phone's battery needs charging, your phone can't get a signal, it's busy reorganising its memory, or whatever.

3. When Twitter goes down, SMS updates will probably go OFF too - and may very occasionally (though more probably not) go back ON when Twitter returns.

4. The only way to turn SMS updates ON is to send a classical SMS from your phone to the relevant Twitter No. (the international No. +447624801423 in my case) - quite expensive for some people. I'm certainly not going to do THAT 30 times a month! Using a 3rd. party app. running on your phone isn't enough: Twitter wants a "genuine" SMS to confirm SMS is working for your phone.

This classical SMS needn't be an ON message: a normal 140-character update will tell Twitter that SMS is working on your phone and turn SMS updates ON (until the next hiccough turns it back OFF).

For what it's worth:
I sent ON (to +447624801423) yesterday, immediately received Twitter's SMS confirmation, and received all 9 expected SMS updates over the next few hours.
Today, however, I've received nothing (should have been 2 SMS so far) - result of last night's downtime? Or were SMS updates affected by this? :-

"Given an overflow of IM traffic, we're going to shut off IM services for the night while things recover. We'll keep you updated!"
[blog link: http://blog.twitter.com/2008/05/too-m...]

5. For some people even this classical SMS isn't enough: they have to delete & re-register their phone to persuade SMS updates to work again for a few hours. This is risky, because sometimes a deleted phone won't re-register.

6. *** A lot of us would be a lot happier if Twitter could get the ON command to work from the Web. ***

7. Twitter could wait longer (e.g. two successive non-confirmations of delivery) before automatically turning SMS updates OFF. (Might be cumbersome to implement, though: introducing an extra database of pending c-of-d's with a counter for each user).

8. I'd really like to recommend Twitter to my friends - but at present this SMS problem makes Twitter just too fiddly for non-geeks to be bothered with.

I had the same problem yesterday. Tried to verify my phone again today and this time it worked. So I'm guessing it might have been related to one of this week's outages. – mdy, on May 24, 2008 06:14